Trains.com

Subscriber & Member Login

Login, or register today to interact in our online community, comment on articles, receive our newsletter, manage your account online and more!

Klein's

28102 views
288 replies
1 rating 2 rating 3 rating 4 rating 5 rating
  • Member since
    February 2017
  • From: Harrisburg, PA
  • 660 posts
Posted by hbgatsf on Thursday, March 14, 2024 8:31 AM

ATLANTIC CENTRAL

Yes, Gilberts, Mainline, Strasburg, and Nicolas Smith, Yankee Dabbler, Trains Toys & Hobbies in Willmington, Star Hobby in Annapolis.

I remember Mitchell's being great for their annual sale but I didn't find much interest in going to Doug's once he took over.  I did, however, find some bottles of Floquil there a few years ago.

Nicholas Smith is a place I usually find something to buy and I go there whenever I can find the time when I am in the Philadelphia area but I wouldn't spend a day to drive there and back without another stop.  There is no way I am paying the bridge tolls to go over to Yankee Dabler (plus the extra drive time.)

If MTS comes back as a viable option I will take a look but I have most of what I need/want.  I mostly find myself looking for scratchbuilding supplies in small quantities these days so a LHS is a better option if they stock Evergreen and other brands.  I have actually had a little luck at Hobby Lobby and Michaels for some things.

Rick

  • Member since
    January 2009
  • From: Maryland
  • 12,897 posts
Posted by ATLANTIC CENTRAL on Thursday, March 14, 2024 8:46 AM

Douglas, I'm not that loyal to any shop, but I do hate "the hunt".

Sheldon

    

  • Member since
    September 2004
  • From: Dearborn Station
  • 24,281 posts
Posted by richhotrain on Thursday, March 14, 2024 9:09 AM

nealknows

They changed their name as they carry RC equipment, Bandai, plastic models and more. Makes sense to me.. 

A name change from Trains to Hobbies makes sense to me too. But, in this instance, it is not so sensible because Factory Direct Trains was somewhat well known and, besides, the now Factory Direct Hobbies still appears to be advertising mostly model railroading items with a few plastic planes and some weird plastic figures thrown in for good measure.

Rich

Alton Junction

  • Member since
    September 2004
  • From: Dearborn Station
  • 24,281 posts
Posted by richhotrain on Thursday, March 14, 2024 9:14 AM

IC_Tom

In my experience, Trainworld almost never has the lowest price.  not, the sales tax and shipping completely negate any discount.

Lombard is the most consistently lowest in my experience.  

Yep, I agree. I buy a lot of stuff from Lombard Hobbies and even visit their store on occasion although it is a 45 minute drive one way for me.

For all of the hundreds, if not thousands, of model railroading items that I have purchased over the last 20+ years, I have never bought a single item from Trainworld.

Rich

Alton Junction

  • Member since
    September 2004
  • From: Dearborn Station
  • 24,281 posts
Posted by richhotrain on Thursday, March 14, 2024 9:17 AM

rrebell

For shopping there is price and safety and honesty in online. Many of us have been burned by fraud so we go to certain sites and certain sites do offer different item lists. 

Fortunately, that has never happened to me.

 

Alton Junction

  • Member since
    September 2004
  • From: Dearborn Station
  • 24,281 posts
Posted by richhotrain on Thursday, March 14, 2024 9:19 AM

ATLANTIC CENTRAL

I did not shop at ModelTrainStuff once they closed the retail store, that web site was terrible to search. I have no interest in "browsing", I want to look up specific stuff and buy it. 

I don't pre-order much, I'm sure I can count my lifetime pre-orders on my fingers.

Interesting. I always thought the Model Train Stuff has a very good website. As for pre-orders, I have yet to do a single one.

Rich

Alton Junction

  • Member since
    September 2004
  • From: Dearborn Station
  • 24,281 posts
Posted by richhotrain on Thursday, March 14, 2024 9:23 AM

Doughless

I probably do, but that's part of what a good business has to decide if they want to plunk down cash to buy a "mailing list".  

A customer mailing list can, and often does, prove invaluable to a business engaged in a merger or acquisition.

Rich

Alton Junction

  • Member since
    September 2004
  • From: Dearborn Station
  • 24,281 posts
Posted by richhotrain on Thursday, March 14, 2024 9:27 AM

Doughless

If there were brick an mortar shops, it would certainly take a lot of time to drive to each to then decide which had a better price...then go back to that shop to buy.  If so, I'd probably do that intitially, then settle on the shop that generally had the best prices....and find myself loyal to that shop continuously without bothering to drive to the others anymore.  

I generally agree with that approach. When, at one time, I had three LHS within a 20 minute one way drive, I patronized all three shops. But, I mainly patronized one of the three because the owner and his sidekick knew my wants and needs best and mentored me early on in the hobby. Also, that one particular shop provided me with significant discounts on everything that I purchases from it.

Rich

Alton Junction

  • Member since
    December 2008
  • From: Heart of Georgia
  • 5,406 posts
Posted by Doughless on Thursday, March 14, 2024 9:59 AM

I'm actually a financial analyst by training.  In mergers, the customer list gets booked as an Intangible Asset...called Goodwill, because there is no way to value it.  Its based soley on judgment.   The amount is basically nothing more than the excess price the buyer agreed to buy the company for...excess over hard assets. 

Brand names are intangible assets too.  No way to value a unique brand.  Its just a negotiated amount...a plug figure on the balance sheet.

Businesses overvalue that excess price all of the time.  Amortizing that amount is an expense digs into profits over the ten year amortization period, but the customers can leave for better pricing and service elsewhere, immediately.  

The shops that offers better price and service just stole that other guy's customer list that he paid a lot for.    

It comes down to who offers the best service and price each business day, from day one.  Customer lists become stale very quickly, generally because business has to be earned every day.

- Douglas

  • Member since
    September 2004
  • From: Dearborn Station
  • 24,281 posts
Posted by richhotrain on Thursday, March 14, 2024 10:44 AM

A customer mailing list may be treated as Goodwill, but it is not a balance sheet issue. Model Train Stuff undoubtedly maintained a such a list, and Factory Direct Hobbies will find it useful, particularly with the retention of the MTS customer service manager and other MTS staff members.

Rich

Alton Junction

  • Member since
    December 2008
  • From: Heart of Georgia
  • 5,406 posts
Posted by Doughless on Thursday, March 14, 2024 11:04 AM

richhotrain

A customer mailing list may be treated as Goodwill, but it is not a balance sheet issue. Model Train Stuff undoubtedly maintained a such a list, and Factory Direct Hobbies will find it useful, particularly with the retention of the MTS customer service manager and other MTS staff members.

Rich

 

I get that.  And I'm not assessing Mr. Grubba's business decision, I know nothing about it.  Just pointing out that prices paid for brands and lists can turn bad when the service guy quits because the busness is no longer in Cockeysville, and the customers leave because of different pricing and services.  

Just saying that business has to be earned every day by offering good prices and services every day.  Brands and lists don't really exist for long by themselves, and the value can change tomorrow. 

BTW, is GE still a good brand?  LOL.

- Douglas

  • Member since
    September 2004
  • From: Dearborn Station
  • 24,281 posts
Posted by richhotrain on Thursday, March 14, 2024 11:19 AM

Douglas, you just had to go and bring up GE.  Laugh

Rich

Alton Junction

  • Member since
    June 2022
  • 96 posts
Posted by IC_Tom on Thursday, March 14, 2024 11:26 AM

richhotrain

 

 
ATLANTIC CENTRAL

I did not shop at ModelTrainStuff once they closed the retail store, that web site was terrible to search. I have no interest in "browsing", I want to look up specific stuff and buy it. 

I don't pre-order much, I'm sure I can count my lifetime pre-orders on my fingers.

 

 

Interesting. I always thought the Model Train Stuff has a very good website. As for pre-orders, I have yet to do a single one.

 

Rich

 

Agreed.  Model Train Stuff's search engine and website was one of the best, but Hatton's broke it.  That was the first thing I noticed back in Sept-Oct.

I've only done 2 or 3 pre-orders in the last four years and regretted all of them.

  • Member since
    December 2004
  • From: Bedford, MA, USA
  • 21,484 posts
Posted by MisterBeasley on Thursday, March 14, 2024 11:42 AM

I used to have an LHS nearby that was a Walthers dealer, so I could buy stuff through him and get it a week later, no shipping even on very small orders.  I only went to other vendors if Walthers didn't have something.  I actually got great service from ModelTrainStuff and Trainworld on discontinued items, like subway trains and my carfloat kits, often saving money as well.  A couple of times I ordered items by phone from Trainworld and they arrived the next afternoon in the Boston burbs.

It takes an iron man to play with a toy iron horse. 

  • Member since
    February 2017
  • From: Harrisburg, PA
  • 660 posts
Posted by hbgatsf on Thursday, March 14, 2024 12:59 PM

richhotrain

A customer mailing list may be treated as Goodwill, but it is not a balance sheet issue. Model Train Stuff undoubtedly maintained a such a list, and Factory Direct Hobbies will find it useful, particularly with the retention of the MTS customer service manager and other MTS staff members.

Rich

 

Goodwill is listed on a balance sheet as an intangible asset and is very important in an acquisition.  

Rick

  • Member since
    June 2007
  • 8,892 posts
Posted by riogrande5761 on Thursday, March 14, 2024 4:14 PM

Rio Grande.  The Action Road  - Focus 1977-1983

  • Member since
    January 2009
  • From: Maryland
  • 12,897 posts
Posted by ATLANTIC CENTRAL on Thursday, March 14, 2024 4:59 PM

richhotrain

 

 
ATLANTIC CENTRAL

I did not shop at ModelTrainStuff once they closed the retail store, that web site was terrible to search. I have no interest in "browsing", I want to look up specific stuff and buy it. 

I don't pre-order much, I'm sure I can count my lifetime pre-orders on my fingers.

 

 

Interesting. I always thought the Model Train Stuff has a very good website. As for pre-orders, I have yet to do a single one.

 

Rich

 

Every time I tried to search that site, I had trouble finding anything close to what I was looking for. Maybe they fixed it sometime after I gave up using it?

But I like sites that have catagory buttons, so if a direct search does not work, you can go:

HO - Bachmann - Locomotives - steam - and by that point a fairly short list to scan thru.

Sheldon

    

  • Member since
    October 2005
  • From: Central Texas
  • 365 posts
Posted by MJ4562 on Thursday, March 14, 2024 5:18 PM

My biggest website complaint, by far, is when I put something in my shopping cart and then have to restart my search all over again.  Well designed websites have a "continue shopping" button that takes you back to the list you were browsing previously.  It's extremely frustrating to have to start all over again selecting filter options.  It saves me money because I feel less inclined to shop but not a good thing for the store.   

  • Member since
    January 2009
  • From: Maryland
  • 12,897 posts
Posted by ATLANTIC CENTRAL on Thursday, March 14, 2024 5:25 PM

IC_Tom

 

 
richhotrain

 

 
ATLANTIC CENTRAL

I did not shop at ModelTrainStuff once they closed the retail store, that web site was terrible to search. I have no interest in "browsing", I want to look up specific stuff and buy it. 

I don't pre-order much, I'm sure I can count my lifetime pre-orders on my fingers.

 

 

Interesting. I always thought the Model Train Stuff has a very good website. As for pre-orders, I have yet to do a single one.

 

Rich

 

 

 

Agreed.  Model Train Stuff's search engine and website was one of the best, but Hatton's broke it.  That was the first thing I noticed back in Sept-Oct.

I've only done 2 or 3 pre-orders in the last four years and regretted all of them.

 

I preordered two BLI stealth Reading T-1's from the original run at Klein's when the store was still on Gay Street.

I preordered the new Bowser RS-3's in C&O and WESTERN MARYLAND, got both road numbers of both roadnames. That only took 25 months.

 

I know there were a few others, can't think of them now.

Never regretted any, seldom ever regret any purchase. In fact I can count on my fingers the number of trains I have purchased and then resold.

For the most part, I am a very disciplined buyer.

Sheldon  

    

Subscriber & Member Login

Login, or register today to interact in our online community, comment on articles, receive our newsletter, manage your account online and more!

Users Online

There are no community member online

Search the Community

ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Model Railroader Newsletter See all
Sign up for our FREE e-newsletter and get model railroad news in your inbox!