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Supporting the local train store

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Supporting the local train store
Posted by olson185 on Sunday, April 2, 2017 9:24 AM

There are three proper train stores within 50 miles of my home; 1 @ 3 miles, 1 @ 30 miles, 1 @ 39 miles. 

I've shopped "3" and "39" many times but since "30" has such a strong online and print media presence (they advert. in MRR) I haven't had cause to shop in-person yet.  "39" is terribly expensive (I think they take MSRP and add 50%) and there's no point of going there with less than $50.

Obviously, I go to "3" for my impulse shopping but they make it so hard for me to find a reason to part with my money and, when I'm looking to drop a few $20's, you'd think it would be easy to find something to buy when one wants to spend money.

I want to help them stay in business but for lack of selection, lack of labelling, lack of variety, lack of customer engagement, lack of computerized...anything, they make it hard for me to part with my money.  In an era of 'from home' online purchases, it seems, they're trying to be irrelevant.

Is there a reason a train store would not automize their ordering system for quick delivery of customer orders?  Do free in-house 'how-to' workshops not have a positive impact?  Is it too much to ask for a train store to have well-labelled display samples?  Maybe.

I hope, when they go out of business, I'm able to buy their glass display case.  It's small enough to fit most anywhere in my home.

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Posted by BRAKIE on Sunday, April 2, 2017 9:34 AM

olson185
Is there a reason a train store would not automize their ordering system for quick delivery of customer orders? Do free in-house 'how-to' workshops not have a positive impact? Is it too much to ask for a train store to have well-labelled display samples? Maybe.

There was at one time you see, some of the bigger and better off shops did just that-except you called ahead and placed your.

A monthly clinic was common and once or twice a year there was model contest.

Then came the newer style of hobby shop owner that ended a lot of LHS traditions.

Larry

Conductor.

Summerset Ry.


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Posted by maxman on Sunday, April 2, 2017 9:45 AM

It's been at least a week, so it must be time for one of these threads again.

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Posted by PennCentral99 on Sunday, April 2, 2017 10:16 AM

maxman

It's been at least a week, so it must be time for one of these threads again.

 

Yeah, no kidding. Just when you thought you couldn't beat a dead horse anymore, along comes another one......

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Posted by slammin on Sunday, April 2, 2017 12:10 PM

I guess I'll take a couple swings at the "dead horse"! In another age, I would ride my bike every couple weeks to the closest LHS, Dayton Model Railways, about an 8 mile round trip. This was in the mid 60's. It was a full service family run shop with a working layout, tons of REAL kits, detail parts and a good sized case of brass steam, the stuff of dreams. The chance to see and handle the inventory helped get we young guys hooked, something sorely missing both young and old today. 

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Posted by RR_Mel on Sunday, April 2, 2017 12:43 PM

slammin

I would ride my bike every couple weeks to the closest LHS, Dayton Model Railways, about an 8 mile round trip. This was in the mid 60's. It was a full service family run shop with a working layout, tons of REAL kits, detail parts and a good sized case of brass steam, the stuff of dreams.

 

My feelings too.   My ride to the hobby shop was about a mile and a half but I went there several times every week.  In my case it was H&H Hobbies on Pershing Drive in El Paso Texas.  John Henderson was the owner along with his wife Janet.  He had a large HO layout in the back of the store.
 
Because I was a hopeless model railroader at the ripe old age of 14 and me bugging him constantly he finally hired me to keep the store clean, I worked a full day every Saturday.  I didn’t want money I took my pay in HO goodies.  I had a paper route and earned a whopping 75¢ per week that I spent on trains.
 
I really liked those days back then, that’s why I model the early 1950s.  The Southern Pacific articulateds ruled the tracks in El Paso in the late 40s and early 50s so that’s why I model the Southern Pacific.
 
Mel
 
Modeling the early to mid 1950s SP in HO scale since 1951
 
My Model Railroad   
 
Bakersfield, California
 
I'm beginning to realize that aging is not for wimps.
 
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Posted by BRAKIE on Sunday, April 2, 2017 12:52 PM

maxman

It's been at least a week, so it must be time for one of these threads again.

 

A lot of us grew up in the golden age of the LHS and miss those wonderful Saturday morning visits to look over new stock and buy more goodies.

Modelers in general was friendly folk and clubs held open houses and was far from today's cold and faceless hobby..

Larry

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Posted by maxman on Sunday, April 2, 2017 1:11 PM

This is more of the same old same old.  And that other thread now going on at the same time (the one about how Scale Trains is doing this or that) is morphing into more of the same old.

And yes, I know that I don't have to visit this thread, so the first one who types that does not get to pass go, does not collect their 20% discount, and does not have a bicycle tire tube repair kit. Blowing Raspberry animated emoticon

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Posted by richhotrain on Sunday, April 2, 2017 1:24 PM

maxman

This is more of the same old same old.  And that other thread now going on at the same time (the one about how Scale Trains is doing this or that) is morphing into more of the same old.

And yes, I know that I don't have to visit this thread, so the first one who types that does not get to pass go, does not collect their 20% discount, and does not have a bicycle tire tube repair kit. Blowing Raspberry animated emoticon

 

Ya know, you don't have to visit this thread.  LaughLaughLaugh

I can't help wondering, though, is the hobby dying?   Clown

Or, just getting more expensive?   My 2 Cents

Hmm, now that I think about it, this is more of the same old same old.  Bang Head

BTW, I wish that I had a local train store to support.

Rich

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Posted by BRAKIE on Sunday, April 2, 2017 1:48 PM

maxman
And yes, I know that I don't have to visit this thread, so the first one who types that does not get to pass go, does not collect their 20% discount, and does not have a bicycle tire tube repair kit.

Shoot! I forgot to mention I had to ride my Schwinn bike uphill in pouring down rain to get to  my favorite LHS .Smile, Wink & Grin

Larry

Conductor.

Summerset Ry.


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Posted by maxman on Sunday, April 2, 2017 1:50 PM

richhotrain
BTW, I wish that I had a local train store to support.

Yes, but now that you lost your 20% discount you'll have to pay msrp.

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Posted by maxman on Sunday, April 2, 2017 1:51 PM

BRAKIE
Shoot! I forgot to mention I had to ride my Schwinn bike uphill in pouring down rain to get to my favorite LHS .Smile, Wink & Grin

Was that uphill both ways, or just in one direction?

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Posted by ATLANTIC CENTRAL on Sunday, April 2, 2017 1:59 PM

At age 14 I pedaled to my job at the local hobby shop - up and down several hills - about 5 miles......

Sheldon

    

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Posted by richhotrain on Sunday, April 2, 2017 2:03 PM

ATLANTIC CENTRAL

At age 14 I pedaled to my job at the local hobby shop - up and down several hills - about 5 miles......

Sheldon

 

Ahhh, at age 14, I added a Baldwin Switcher to my 4-6-2 steamer on my American Flyer layout. Dem were da days back in Chicaga.

Rich

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Posted by rrinker on Sunday, April 2, 2017 2:34 PM

 Let me tell you, those "golden old days" weren;t always so golden as we like to remember, at least in some palces. I'm 50, so a bit younger than some of the other old-timers posting, but I remember going to the one and only local hobby shop when I was a kid. My Dad went there before I was born, and continued to go there. It was always neat looking around, they had a lot more than just trains. My first palstic model kit came from there, as did plenty of things on our layout. But in those days we also had department stores like Two Guys where seasonally they would sell Life Like, Tyco, and AHM train stuff - and plenty of our rolling stock came from there as well. AHM always seeming a step above Tyco and Life Like, except our old late 50's/early 60's Tyco/Mantua stuff.

 Later on the hobby shop moved out of downtown, where frankly it was too dangerous until the whole area got cleaned up, probably 15 years after they moved out. They moved to - much closer to my house. As in, I could ride my bike there. So I spent a lot of time there, and when I went from HO to N, I got a lot of stuff there. But it took a while, as they tended to sell at full MSRP. At 10-12 years old, not being savvy to the concept of mail ordering, I'd only look at the ads in MR and wish I could afford a certain loco, but the only thing I could get for the same price at the LHS was something like a little 4 wheel switcher. Eventually I saw an ad in MR for another small shop, this one I neede my Mom to drive me to. This was more or less a guy operating out of his basement, but strictly trains. He offered a fairely steep discount on stuff, so finally I was able to afford the Bachmann Northern I always wanted - and even built my layout with far larger than usual radius curves, at least for a small island layout. That however was a huge disappointment because it ran like garbage and no amount of tweaking could fix it up. That's one of the reasons I quit N scale and went back to HO, even the cheap stuff in HO ran reasonably well. This being right before the Atlas/Kato N scale diesels appeared and more or less changed N scale forever.

 That other LHS, they went more or less full on into craft stuff. Less and less trains, or models of any sorts. And finally just shut down for good. There was no LHS for a number of years, but at that time I was more into computers. Somewhere around, I think it was senior year in HS, a guy opened up a shop even closer to my house than the other one had been. Just a basic metal pole building, on a piece of his Dad's farm. My friend and I used to hang out there a good bit when it first opened, lots of empty space in the building. Not a lot of trains, but plenty of RC cars and planes, even a 1/32 slot car track, and every plstic model kit you could think of. Freshman year of college, a couple of other guys on my floor wanted to get into RC cars, and since I was the local I took them to this shop. That summer I also bought my own RC car from them. Still would hang out all the time, I knew the owner and all the help. Some time after college, they opened up a second location, which had a lot more trains. At the time it was convenient for me to go to the second location, and I bought much of my stuff there when I got back intot he hobby. The mall closed down, they were going to make it some sort of "health services complex" with a gym, doctors offices, and so forth. Yeah that never happened, but they forced out all the stores. The original location of the hobby shop expanded, and added on a second building that was even bigger than the first, and the combined all the inventory of the stores. This was more than 25 years ago, and some of that inventory is still on the shelved. The train area is stacked as high as I can possibly reack (and I'm 6') in narrow aisles with poor lighting. I STILL find things I've missed on umpteen prior visits. I rarely go there any more though, everything is at full MSRP. The owner, I haven't seen him in years. The guy who used to be the one and only helper back in the early days now manages the place, he still remembers me, and if he's there will give me 10% off the marked prices, but other than that, there's not much reason to go there unless you are into RC cars - they have a large staff that seems to know what they are doing when it comes to those. They have two older retired guys who work a couple days a week that actually know trains, at least one of them has a decent layout of his own, but that's pretty much it. They have what's on the shelves, and usually get 1 or 2 of the latest release of something in. They will order stuff from Walthers, but don't expect it any time soon, they sit on orders until they have a bunch and then make a big order to Walthers. DCC stuff, they even told me don't bother. They didn't want to become dealers for anyone, so they order it all from Walthers. So that just adds the distributor markup, you can get things from another B&M shop that is say a Digitrax dealer for less, let alone the various internet options.

 So that's the story of the awesome LHS situation in my area. Is it any wonder that anything I didn't get on eBay probably came from MB Klein? Those that were able to adapt have been able to thrive even in this changed world. Those who insist on keeping things the same as they've always been have withered and died.

                                     --Randy


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Posted by MisterBeasley on Sunday, April 2, 2017 2:37 PM

olson185
I want to help them stay in business but for lack of selection, lack of labelling, lack of variety, lack of customer engagement, lack of computerized...anything, they make it hard for me to part with my money. In an era of 'from home' online purchases, it seems, they're trying to be irrelevant.

I encourage everyone to support their LHS, precisely because I expect the LHS to be all of the things we mention.  But, when they fail at the basics, why bother?  If I can't get what I want at an LHS, it might as well be a nail salon.

The landlord raised the rent and pushed my LHS owner into retirement, and a terrific shop was gone, but I bought things there, from rail joiners to locomotives, for years before that.  In return, I got great service and a warm smile every time I walked in.

It takes an iron man to play with a toy iron horse. 

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Posted by DAVID FORTNEY on Sunday, April 2, 2017 2:37 PM

Never shopped at a LHS as a kid, no money and any money I did earn had to go help support the family. 

Fast forward 60 years and I still don't shop at a LHS. Never have. I get all my trains from online, shows, etc. it seems to be the best way for me. 

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Posted by ROBERT PETRICK on Sunday, April 2, 2017 3:06 PM

I was born and raised in Florida, so there were no hills to walk up and down and no snow to not walk up and down in. And I spent my teenage years hanging out with girls who were not shy about walking around in their underwear. Sorry. I guess I missed out on a lot of stuff to kvetch about. Cool

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Posted by ACY Tom on Sunday, April 2, 2017 3:34 PM

On another thread I recently listed several things I like about dealing with the LHS. I won't repeat all that stuff here, but I will add that my LHS is cosponsoring a regional NMRA meet next week, including some or all of the rental of the local fire hall for the event. You don't get public service like that from any mail order dealer, and it deserves support. 

Tom

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Posted by ATLANTIC CENTRAL on Sunday, April 2, 2017 3:47 PM

ACY

On another thread I recently listed several things I like about dealing with the LHS. I won't repeat all that stuff here, but I will add that my LHS is cosponsoring a regional NMRA meet next week, including some or all of the rental of the local fire hall for the event. You don't get public service like that from any mail order dealer, and it deserves support. 

Tom

 

Agreed, and similar to my points in that other thread, that is great if you actually have a LHS - a 45 minute to 1-1/2 hour drive is not "local" to me.

Sheldon

    

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Posted by riogrande5761 on Sunday, April 2, 2017 4:57 PM

PennCentral99
 
maxman

It's been at least a week, so it must be time for one of these threads again.

 

I can't say the same - no, beating a dead horse is SOP or modus operandi here.  More likely I tend to be surprised when more than a week or two goes by without one of the dead horse topics being started.  Dunce 

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Posted by riogrande5761 on Sunday, April 2, 2017 5:03 PM

rrinker

 Let me tell you, those "golden old days" weren;t always so golden as we like to remember,

                                   --Randy

Yes.  Fairly often I read topics in forums - ModelRailroadForums in particular - where some of the old timers seem to have dreamy nostalgia fests about, what they call, the good old days.  But when you look at the big picture, it really looks like tunnel vision because you have to ignore a lot of things to get away with this.  But thats easy for those who have narrow scope that conveniently omits the lions share of products produced in the last 15 or so years.  Anyway, it's a free world as they say and we can all choose which fantasy world we prefer.  Yes Angel

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Posted by ACY Tom on Sunday, April 2, 2017 6:27 PM

ATLANTIC CENTRAL

 

 
ACY

On another thread I recently listed several things I like about dealing with the LHS. I won't repeat all that stuff here, but I will add that my LHS is cosponsoring a regional NMRA meet next week, including some or all of the rental of the local fire hall for the event. You don't get public service like that from any mail order dealer, and it deserves support. 

Tom

 

 

 

Agreed, and similar to my points in that other thread, that is great if you actually have a LHS - a 45 minute to 1-1/2 hour drive is not "local" to me.

Sheldon

 

I guess it's not quite local for you, but if I understand correctly, this event might be only about an hour's drive from you, and probably worth the trip if you can fit it into your schedule. The LHS is across the street from the Fire Hall.

Tom 

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Posted by BRAKIE on Sunday, April 2, 2017 6:43 PM

riogrande5761
Yes. Fairly often I read topics in forums - ModelRailroadForums in particular - where some of the old timers seem to have dreamy nostalgia fests about, what they call, the good old days. But when you look at the big picture, it really looks like tunnel vision because you have to ignore a lot of things to get away with this.

Jim,As far as I a concern those was the good old days being a teenager raised in a railroad family and surrounded by 5 major railroads and around 15 hobby shops..

The real tunnel vision comes from those that thinks today's models came easy..We started the fuss toward today's models back in the 60s and wasn't for Life Like introducing their P2K brand in the late 80s I doubt if any of the manufacturers would have since every one of them said it couldn't be done in plastic.

Larry

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Posted by hon30critter on Sunday, April 2, 2017 7:07 PM

I seem to have the best of both worlds. The 'local' brick and mortar hobby shop that I frequent is a mere 4 1/2 hours away, but I can get there in a few minutes as often as I want. That's because they have a great website in addition to a real live hobby store. I do manage to visit in person once a year when we are birding in the area.

Dave

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Posted by TheK4Kid on Sunday, April 2, 2017 7:12 PM

Our LHS has NOS on the shelves that has been there since 1976 when it opened.

Instead of discounting it and selling it off and use the money to buy new stock, they have actually raised the prices.

I'm talking a lot of kits of companies that are now defunct!They won't even negotiate on old model railroad kits.

I can go on Ebay and buy the same NOS at about 1/2 the price or less.

Have it shipped to my front door saving a long drive in traffic and gasoline.

They usually don't have what I am looking for and always say they can "order it".

But their credit rating is so bad that creditors often will not ship new stock.

So I can order it myself online and have it shipped to my front door and save a 50 mile round trip into town and back , pay no sales tax and save at least 4 gallons of gasoline

They concentrate on helicopters and RC cars.

They no longer sell balsa model airplane kits

 

They do have a website but their inventories as far as trains sold online is very limited and their other prices are always higher than other prices for the same products sold online.

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Posted by JEREMY CENTANNI on Sunday, April 2, 2017 7:18 PM

We've lost two hobby shops around here in the last 3 months.  One closed in Feb and the other will be closing Apr. 17th.

The former I never shopped at the second I did spend some money at.   Both owners decided it was time to call it quits and retire.

So now I am back down to one, it is local and has been here since 1956.  I've used it since I was born.  My Grandpa bought stuff for me there and my Dad has bought stuff for my kids there.   Prices for most items are comparable/close to the "big boys" on most items.  If there is an issue with products he will go to bat for you and call them while your standing in the store to sort it out.   He gets a lot of my business.  He also does not sit on orders w/ the exception of a few manufacturers where he may wait a week or two, but he tells you that up front.

I won't lie and say I don't scrounge bargains and sales, because I do, but some stuff your not going to get unless you order it and he gets a good amount of that business from me.

I love train shows to.  I teach my 7 year old how to barter.

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Posted by TheWizard on Sunday, April 2, 2017 9:17 PM

ACY

On another thread I recently listed several things I like about dealing with the LHS. I won't repeat all that stuff here, but I will add that my LHS is cosponsoring a regional NMRA meet next week, including some or all of the rental of the local fire hall for the event. You don't get public service like that from any mail order dealer, and it deserves support. 

Tom

 

Agreed. My LHS is dealing with MTH for me, that alone is priceless. I've since started trying to shop there more often vs online, as the $20 difference on a $200 engine isn't going to bankrupt me.

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Posted by dknelson on Monday, April 3, 2017 11:21 AM

We the customers are being buffeted about by some pretty strong winds.  Me, I like stores and do not order much of anything by "mail" (in quotes because my wife does all the time, and often the deliveries are just by folks driving their cars, maybe Uber drivers, and rarely arrive by US mail).  As a consequence I never buy CDs any more because there are no more record stores.  I still buy trains at stores but that is because my LHS is the Walthers showroom in Milwaukee.  Pretty quaint, eh?

I realize my judgment about things like this is flawed and outdated.  I thought Athearn/Horizon was shooting themselves in the foot when they broke off the relationship with Walthers and went their own way.  Evidently they have thrived without Walthers.  (But since Walthers is my LHS as noted above, I never buy Athearn any more and have no idea about their offerings).

The guys who actually have their money on the line in terms of inmporting or manufacturing (Scaletrains is just an example) have obviously decided whether stores fit their business plan.  

Dave Nelson

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Posted by ATLANTIC CENTRAL on Monday, April 3, 2017 11:41 AM

Dave, I like stores too, but there are not many good ones left for most of us. 

I have been to Milwaukee, and to Walthers, nice city.

Obviously Walthers has a big advantage as a retail store.....just like MB Klein does here in Baltimore, or TrainWorld, or Bowser's retail shop.

There in lies the problem, this business is not big enough to support those kinds of stores near everyone, and with discounts available, most people will not pay retail price.

Walthers is a good company, I buy lots of their products. But going way back to the 80's, when they bought Train Minature and got into the plastic freight car business, they started to give Athearn the short end of the stick in terms of catalog placement, promotion, etc.

And Athearn had other distribution problems they needed to clean up. Going to single point distribution leveled prices, got rid of "basement" wholesale dealers, and saved money, keeping prices lower.

While many people felt as you did about that move by Athearn, in fact it was just the opposite. Single point distribution saved Athearn.

You should check out their stuff, they are still one of the leaders in this business.....

Sheldon 

    

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