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WMATA Technical competence taking a beating

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WMATA Technical competence taking a beating
Posted by beaulieu on Thursday, February 25, 2010 8:52 AM
Under hearings into WMATA management, the technical competence of various managers is taking a beating. Such as using parts to repair the custom train control system from a different manufacturer that are not designed for the use to which they are being put. Damningly this situation occurred at the site of the fatal accident.
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Posted by Murphy Siding on Thursday, February 25, 2010 9:26 AM

WMATA ?  Can you elaborate on this, and put it in context for me?  Thanks

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Posted by blownout cylinder on Thursday, February 25, 2010 9:29 AM

I wonder if this is a systemic thing. Something that has "Save the $$$$" written all over it.

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Posted by Paul_D_North_Jr on Thursday, February 25, 2010 9:33 AM

Hearings = political theatre in the U.S. - Toyota today, WMATA tomorrow . . . Whistling   But who is going to really do anything constructive to correct/ improve the situation ?  Exactly what will they do ?  With what money ?  By when ?  Often, these things are well-known beforehand, at least to those on the inside - who then have to struggle to try to accomplish the mission - until something goes wrong - then the scape-goating begins . . . Whistling

Did the managers know about the importance of Original Equipment Manufacturer parts quality and performance certification requirements, and the like ?  Who of us isn't, at least informally, and likely more strictly as part of training and policy, etc. If not, why were said managers even hired in the first place ?  And who's responsible for that

Were the repair parts even available from the original manufacturer ?  At a price WMATA could pay ?  In a time frame that was needed ?  Compare with the article in Trains a couple years ago about the inability to obtain parts to repair the toaster ovens on Amtrak's cafe cars. 

Has no one here ever cobbled-together equivalent replacement or 'generic' parts, when the proper ones were not available ?  Now, I too have been stymied by odd shapes, etc. and forced to find an original.  So what parts were they replacing ?  How is it that someone else's parts even fit ?

Of course, that the situation just happened to occur at the site of the fatal accident doesn't mean that it actually caused the accident - it might just be an unfortunate coincidence - or not. 

And sadly - which fatal accident ?  I presume you're referring to the rear-end crash a few months or a year ago - but WMATA has had so many over the years . . . Disapprove  Just within the last few days I read something about 2 experienced M-O-W employees being run over and killed by a hi-rail truck or similar vehicle.  I just don't know how they managed to do that . . .  Shock  I'd really like to hear that explanation . . .  Banged Head

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Posted by blownout cylinder on Thursday, February 25, 2010 10:03 AM

I wonder about that as well. When managers are trained is the issue of OEM parts even mentioned anymore? I remember that we got this clobbered into our heads that ALL equipment that is used in our field must be repaired with OEM parts---and et cetera and et cetera and...Banged Head

sheeeshSad

There are people that I have as clients with who know this by heart. And we have "properly qualified" managers who have to be told again and again that ------SoapBox

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Posted by beaulieu on Thursday, February 25, 2010 10:20 AM

Paul_D_North_Jr

Hearings = political theatre in the U.S. - Toyota today, WMATA tomorrow . . . Whistling   But who is going to really do anything constructive to correct/ improve the situation ?  Exactly what will they do ?  With what money ?  By when ?  Often, these things are well-known beforehand, at least to those on the inside - who then have to struggle to try to accomplish the mission - until something goes wrong - then the scape-goating begins . . . Whistling

Did the managers know about the importance of Original Equipment Manufacturer parts quality and performance certification requirements, and the like ?  Who of us isn't, at least informally, and likely more strictly as part of training and policy, etc. If not, why were said managers even hired in the first place ?  And who's responsible for that

Were the repair parts even available from the original manufacturer ?  At a price WMATA could pay ?  In a time frame that was needed ?  Compare with the article in Trains a couple years ago about the inability to obtain parts to repair the toaster ovens on Amtrak's cafe cars. 

Has no one here ever cobbled-together equivalent replacement or 'generic' parts, when the proper ones were not available ?  Now, I too have been stymied by odd shapes, etc. and forced to find an original.  So what parts were they replacing ?  How is it that someone else's parts even fit ?

Of course, that the situation just happened to occur at the site of the fatal accident doesn't mean that it actually caused the accident - it might just be an unfortunate coincidence - or not. 

And sadly - which fatal accident ?  I presume you're referring to the rear-end crash a few months or a year ago - but WMATA has had so many over the years . . . Disapprove  Just within the last few days I read something about 2 experienced M-O-W employees being run over and killed by a hi-rail truck or similar vehicle.  I just don't know how they managed to do that . . .  Shock  I'd really like to hear that explanation . . .  Banged Head

- Paul North.

 

The hearings are the NTSB public hearings, the parts are available from Alstom (successor to General Railway Signal). 

Washington Post story on hearings

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Posted by tree68 on Thursday, February 25, 2010 10:30 AM

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Posted by Deggesty on Thursday, February 25, 2010 11:55 AM

Paul_D_North_Jr
Has no one here ever cobbled-together equivalent replacement or 'generic' parts, when the proper ones were not available ?  Now, I too have been stymied by odd shapes, etc. and forced to find an original.  So what parts were they replacing ?  How is it that someone else's parts even fit ?

This makes me think of Philco's practice in designing radio circuits, back fifty and more years ago.. All other manufacturers, so far as I knew, used resistors and capacitors with standard values, but Philco did not--and its radios worked well with the non-standard values. Of course, Philco wanted the user to take his radio to a Philco dealer when a part failed, but from time to time, someone would bring me a Philco, which I would repair as best I could. I had no trouble obtaining the loctal tubes, but I would replace a resistor or capacitor with a standard +/- 10% part, and the customers were satisfied. However, a radio is not quite the same as a critical part used in operating a transit system.

Johnny

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Posted by BaltACD on Thursday, February 25, 2010 2:56 PM

WMATA appears to have a 'corporate culture' of a urban bus transit company, more than anything that is rail related.  From the accident reports of Metro incidents I have read, it appears that Metro train operations personnel generally start their employment through the bus side of the organization and then get 'promoted' to the Metro train side of the operation.  Their maintenance personnel also seem to progress from the bus side of the operation to the rail side.

I get the feeling, that Metro's safety emphasis is more in tune with the 'relatively' forgiving nature of bus accidents that occur with a relatively high frequency and relatively low injury rates, rather than a rail based safety emphasis where most accidents end up with potentially catastrophic results.

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Posted by blue streak 1 on Thursday, February 25, 2010 6:36 PM

Paul_D_North_Jr

Did the managers know about the importance of Original Equipment Manufacturer parts quality and performance certification requirements, and the like 

Performance certification is certainly the most important. YOu have no idea how hard it is for aftermarket suppliers to get parts certified for airplanes! OEMs almost always have to get involved. 

Who of us isn't, at least informally, and likely more strictly as part of training and policy, etc. If not, why were said managers even hired in the first place ?  And who's responsible for that

Were the repair parts even available from the original manufacturer

Most important - since this portion of WAMATA is so old I imagine all patents have expired and Alstom may have discontinued manufacture. 

At a price WMATA could pay ?  In a time frame that was needed ?  Compare with the article in Trains a couple years ago about the inability to obtain parts to repair the toaster ovens on Amtrak's cafe cars. 

Has no one here ever cobbled-together equivalent replacement or 'generic' parts, when the proper ones were not available ?  Now, I too have been stymied by odd shapes, etc. and forced to find an original.  So what parts were they replacing ?  How is it that someone else's parts even fit ?

This is the difference between a mechanical part that can be easily duplicated and a part that may have software that is hardwired into the part. If there is 100K lines of software code built in. exact duplication will be almost impossible. 

Of course, that the situation just happened to occur at the site of the fatal accident doesn't mean that it actually caused the accident - it might just be an unfortunate coincidence - or not. 

And sadly - which fatal accident ?  I presume you're referring to the rear-end crash a few months or a year ago - but WMATA has had so many over the years . . . Disapprove  Just within the last few days I read something about 2 experienced M-O-W employees being run over and killed by a hi-rail truck or similar vehicle.  I just don't know how they managed to do that . . .  Shock  I'd really like to hear that explanation . . .  Banged Head

I believe that this came about from Alstom testimony at the hearing by the NTSB that is referrd to in todays train newswire. I agree though until the technical people testify and the NTSB comes to a conclusion that it is premature to jump to any conclustions.

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Posted by Falcon48 on Monday, March 1, 2010 10:33 PM

beaulieu
Under hearings into WMATA management, the technical competence of various managers is taking a beating. Such as using parts to repair the custom train control system from a different manufacturer that are not designed for the use to which they are being put. Damningly this situation occurred at the site of the fatal accident.

I would definitely reserve judgment on the OEM parts issue. As some one else has already pointed out, the issue about using non-OEM replacement parts for the signal system came from a representative of the company that sells the OEM parts.  That company has an obvious financial interest in suggesting that the products of other manufacturers are inferior to their own.  Also, as the company responsible for the original signal system, it also has a strong interest in suggesting that the cause of the signal problems was something they are not responsible for. Now, maybe they are right.  But I've learned to be a little cynical in situations like this. Let's see what NTSB has to say. 

 

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Posted by beaulieu on Tuesday, March 2, 2010 9:19 AM
The part of the testimony I didn't like was the affidavit submitted from the WMATA technician who installed the parts and then when they didn't work properly went to his supervisor who couldn't offer any advice. They finally got the circuit to work by boosting the power input. What would be the effect on the track circuit impedence bonds of operating at higher power than designed? In any case the Ansaldo parts were clearly not drop in replacements.
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Posted by oltmannd on Tuesday, March 2, 2010 10:25 AM
There may be nothing wrong with non-OEM parts, but you better be sure - more than taking the vendor's word for it - before you decide to use them. I used to vet non-OEM pars for locomotives, but they were not safety related and the vetting process was more about avoiding a disaster rather than determining the absolute equivalence of the part.

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Posted by samfp1943 on Tuesday, March 2, 2010 12:01 PM

blownout cylinder

"I wonder if this is a systemic thing. Something that has "Save the $$$$" written all over it."

Barry:

        I think you may have nailed the issue/problem... MONEY always seems to be not only the excuse, but the systemic problem that leads to use of  "the cheaper the better"  as a resolution for problematic availibilities of OEM parts.

     Washington,D.C. seems to be the epicenter for this kind of thinking. Blindfold

          Political correctness running amuck.My 2 cents

 

 


 

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Posted by BaltACD on Tuesday, March 2, 2010 2:33 PM

samfp1943

blownout cylinder

"I wonder if this is a systemic thing. Something that has "Save the $$$$" written all over it."

Barry:

        I think you may have nailed the issue/problem... MONEY always seems to be not only the excuse, but the systemic problem that leads to use of  "the cheaper the better"  as a resolution for problematic availibilities of OEM parts.

     Wall St. seems to be the epicenter for this kind of thinking. Blindfold

          Bottom Line running amuck.My 2 cents

There....fixed it.

When it comes to money, the epicenter of the money world is Wall Street and their cheaper is better bring it to the bottom line THIS QUARTER thinking.  This carries over to the public sector (WMATA) where they are expected to accomplish $100M of project with $50M of funding.  The pressures of funding occur in all levels of all institutions, both public and private.  The trade offs between OEM and After Market parts are done in all levels of all projects.  When done, however, the vetting process must insure that the After Market part does have the same function, on all levels, as the OEM parts.

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Posted by aegrotatio on Tuesday, March 2, 2010 3:45 PM

This is *NOT* a case of "aftermarket" parts being substituted.  Here's the situation on the bonds according to the testimony I've read (and we might want to move this thread to the Transit forum).

There is an ongoing project to replace the 40-year-old ATC equipment made by GRS (Alstom) with new equipment made by US&S.  There are bonds and modules.  First the ATC crews replace the bonds with US&S bonds and try to get them working, this often can only be done by raising the current in the GRS module.  The US&S bond has a different impedance than the original GRS bond.  Then, at some future date, the CIC crews replace the old GRS module with a new US&S module.  Their idea was to keep ahead of the US&S replacement crew because they evidently need the entire room to work. 

On top of all this, there are no checks/balances, no feedback loop to management, and most chillingly NO DOCUMENTED PROCEDURE on how to test the US&S bond with the GRS modules.  There are several lines that use US&S modules with US&S bonds with no problems.

The accident is apparently in a place where the GRS bond was replaced with a US&S bond and was then replaced again with the original GRS bond.  There is some confusing and conflicting testimony on that, as it implies it's possible the GRS bond couldn't handle the power-up that the US&S bond required of the GRS module (which was not yet replaced).  It's all messed up.

Alstom (now owner of GRS) has expressed verbally and in writing that this should not ever have been done.  The ATC crews were actually out there with voltmeters and ohmmeters trying to get the GRS module to recognize the US&S bond, with someone at the module turning a pot to "up" the current.  Unbelievable.  The workers themselves say "this is wrong, we must stop" but management says "shut up."

 


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Posted by samfp1943 on Tuesday, March 2, 2010 4:32 PM

samfp1943

blownout cylinder

"I wonder if this is a systemic thing. Something that has "Save the $$$$" written all over it."

Barry:

        I think you may have nailed the issue/problem... MONEY always seems to be not only the excuse, but the systemic problem that leads to use of  "the cheaper the better"  as a resolution for problematic availibilities of OEM parts.

     Washington,D.C. seems to be the epicenter for this kind of thinking. Blindfold

          Political correctness running amuck.My 2 cents

BaltAC:

         OK!  I stand corrected.  I can live with that as well!   I guess I was trying to say away from the PC mine field..Thanks.

   P.S. Love that Cat!Bow

 

 


 

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Posted by clarkfork on Tuesday, March 2, 2010 6:05 PM

Remember WMATA is Government in a government town.  US&S and GRS are both reputable signal manufacturers.

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Posted by BaltACD on Tuesday, March 2, 2010 7:01 PM

aegrotatio

This is *NOT* a case of "aftermarket" parts being substituted.  Here's the situation on the bonds according to the testimony I've read (and we might want to move this thread to the Transit forum).

There is an ongoing project to replace the 40-year-old ATC equipment made by GRS (Alstom) with new equipment made by US&S.  There are bonds and modules.  First the ATC crews replace the bonds with US&S bonds and try to get them working, this often can only be done by raising the current in the GRS module.  The US&S bond has a different impedance than the original GRS bond.  Then, at some future date, the CIC crews replace the old GRS module with a new US&S module.  Their idea was to keep ahead of the US&S replacement crew because they evidently need the entire room to work. 

On top of all this, there are no checks/balances, no feedback loop to management, and most chillingly NO DOCUMENTED PROCEDURE on how to test the US&S bond with the GRS modules.  There are several lines that use US&S modules with US&S bonds with no problems.

The accident is apparently in a place where the GRS bond was replaced with a US&S bond and was then replaced again with the original GRS bond.  There is some confusing and conflicting testimony on that, as it implies it's possible the GRS bond couldn't handle the power-up that the US&S bond required of the GRS module (which was not yet replaced).  It's all messed up.

Alstom (now owner of GRS) has expressed verbally and in writing that this should not ever have been done.  The ATC crews were actually out there with voltmeters and ohmmeters trying to get the GRS module to recognize the US&S bond, with someone at the module turning a pot to "up" the current.  Unbelievable.  The workers themselves say "this is wrong, we must stop" but management says "shut up."

 


A thread of serveral weeks ago was about how all the US Railroads should standardize their signal indications.....Signal systems that were originally designed and implemented by hundreds of railroads over generations of railroad managment and technological innovations.  Some thought such standardization should be as simple to pull off as falling off a log.

http://cs.trains.com/trccs/forums/t/122674.aspx?PageIndex=1

The WMATA signal changes being attempted in this project are 'simple' when compared to the desire of standardized signal indications on all the carriers.  The project deals with the change from one vendors product to another vendors similar product, with both vendors still being in business.

 

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Posted by oltmannd on Wednesday, March 3, 2010 1:06 PM
aegrotatio

This is *NOT* a case of "aftermarket" parts being substituted.  Here's the situation on the bonds according to the testimony I've read (and we might want to move this thread to the Transit forum).

There is an ongoing project to replace the 40-year-old ATC equipment made by GRS (Alstom) with new equipment made by US&S.  There are bonds and modules.  First the ATC crews replace the bonds with US&S bonds and try to get them working, this often can only be done by raising the current in the GRS module.  The US&S bond has a different impedance than the original GRS bond.  Then, at some future date, the CIC crews replace the old GRS module with a new US&S module.  Their idea was to keep ahead of the US&S replacement crew because they evidently need the entire room to work. 

On top of all this, there are no checks/balances, no feedback loop to management, and most chillingly NO DOCUMENTED PROCEDURE on how to test the US&S bond with the GRS modules.  There are several lines that use US&S modules with US&S bonds with no problems.

The accident is apparently in a place where the GRS bond was replaced with a US&S bond and was then replaced again with the original GRS bond.  There is some confusing and conflicting testimony on that, as it implies it's possible the GRS bond couldn't handle the power-up that the US&S bond required of the GRS module (which was not yet replaced).  It's all messed up.

Alstom (now owner of GRS) has expressed verbally and in writing that this should not ever have been done.  The ATC crews were actually out there with voltmeters and ohmmeters trying to get the GRS module to recognize the US&S bond, with someone at the module turning a pot to "up" the current.  Unbelievable.  The workers themselves say "this is wrong, we must stop" but management says "shut up."

 


That explains a lot. Sounds like it could have been a track circuit that failed to shunt that contributed to the wreck. This is pretty much along the line of some speculation in another thread.

 http://cs.trains.com/trccs/forums/t/155830.aspx?PageIndex=6

 

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Posted by Paul_D_North_Jr on Wednesday, March 3, 2010 1:58 PM

beaulieu
[ snip] They finally got the circuit to work by boosting the power input. What would be the effect on the track circuit impedence bonds of operating at higher power than designed? [snip]

Heck, I've done that kind of dumb thing lots of times - though usually on smaller scale stuff, HO and O - so I can tell you the likely outcome: A small puff of smoke, and non-functionality.  Sigh  What more do they need to know ?

Spoke with the electronics repairman yesterday about my latest foray into such things, too - my stereo receiver/ amp will cost about $135 to fix - although, I had help with that one.  Now you know why I stick with concrete and steel civil engineer kinds of things . . . Whistling

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Posted by aegrotatio on Monday, March 8, 2010 12:14 AM

Yes it is a shame.

Other parts of the system were built using US&S modules and US&S bonds with no problems.  It will eventually come out that this was a problem caused by conversion between the old system and the new system.  The intermediary system with "new system bonds" and "old system modules" will be the cause of this accident.

It's very sad.  Engineering simply was not done.


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