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What Happened to the "MRR Forum Having Probs Again"

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Posted by rrinker on Saturday, August 13, 2011 5:40 PM

 The forum software has not been updated, at least any any visible manner.

ANd I see maybe a tops of 5 people reporting a problem, the other several hundred who visit here are posting away just fine. Not to mention that you guys saying you are having problems - seem to be able to post in this thread just fine. What exactly are you doing when you encounter a problem?

And just clearing the IE cache does NOT mean temp files is cleared, or any of the other garbage that Windows leaves around. Back int he other thread, I mentioend the system temp files - even the disk cleanup wizard doesn't clear these. In clean installs of windows these are found in C:\windows\temp.

Rather than argue with me that this can't POSSIBLY be the problem and it MUST be the site, how about somone actually checking the things I recommended and see what happens? It's somethign you should do on a regular basis anyway, just to keep your computer running in top shape. And if you aren;t the only one who uses your machine, download and run Malwarebytes. It's free. Good example - my old XP machine, I don;t use that very often. My GF uses that one. Most of the time she is on Facebook and playing games there, liek Farmville. Guess which computer I find malware on when beign scanned, almost every single time? Hint, it's not my Windows 7 machine even though I am constantly downloading and installing different programs.

       --Randy


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Posted by rrinker on Saturday, August 13, 2011 5:45 PM

jwhitten

 blownout cylinder:

That's the thing..if it was browser related then it would be affecting more than just this site...since it is apparently only affecting this site it must be site specific...I am wondering what the change was at their end..

Remember the infamous OOPS scenario froma few years back?

Could it be a replay of that scenario?

 

 

Let me toss an oar in here, not as a moderator, but just as a user. I don't know how they go about doing their ad popups specifically, but I'm certain that when you peel it all away it is with some combination of Javascript code. This whole thing started happening right around the time the ad popups began happening again. I suspect that somebody made a change to the javascript code related to the ad delivery-- or perhaps they changed ad providers (speculation on my part, not known fact)-- but whatever it was, suddenly the ads started re-appearing. If they changed the Javascript code then that means your browsers probably downloaded a new version of the code. Browsers generally DO cache javascript code. If something in there was different or messed-up, you *COULD* still be using the same version that caused you the problems, and it could still be causing you problems.

For folks that are running popup blockers or filtering to remove the ads, they probably only had the problem once or twice until they updated their blockers / filters / signatures / whatever and then that portion of the code was no longer being triggered, even if they still have it cached and are still using it.

So clearing your cache is NOT necessarily an idle act, it could prove to be quite therapeutic if you get a new / upgraded / different version of the javascript code that runs the ads. They *have* been fixed for folks now, right? (I don't get the ads myself, I run an ad-blocker. When the new popup started happening, I checked the URL, updated my blocking filter and it instantly went away).

It could be that the reason NEW people who are interested in helping to diagnose the problem are having trouble replicating the issue is that they were not using IE when it happened, or had a blocker, or whatever-- and NOW that they are trying to reproduce the problem, they can't because that version of the javascript code is no longer being served.

 

John

 So try what I suggested last week, in IE under restricted sites add ads.kalmbach.com

I did that over a year ago and have never seen that floating popup for renewing since. WIth it blocked it won't try to run the javascript because it will never even load the content.

                          --Randy

 


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Visit my web site at www.readingeastpenn.com for construction updates, DCC Info, and more.

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Posted by blownout cylinder on Saturday, August 13, 2011 5:45 PM

You know what? I NEVER cleaned ANY files, nor defragged, nor any of these things...and I STILL do NOT have any problems here...on ANY forum.  

Any argument carried far enough will end up in Semantics--Hartz's law of rhetoric Emerald. Leemer and Southern The route of the Sceptre Express Barry

I just started my blog site...more stuff to come...

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Posted by blownout cylinder on Saturday, August 13, 2011 5:47 PM

rrinker

 

 jwhitten:

 

 

 blownout cylinder:

That's the thing..if it was browser related then it would be affecting more than just this site...since it is apparently only affecting this site it must be site specific...I am wondering what the change was at their end..

Remember the infamous OOPS scenario froma few years back?

Could it be a replay of that scenario?

 

 

 

Let me toss an oar in here, not as a moderator, but just as a user. I don't know how they go about doing their ad popups specifically, but I'm certain that when you peel it all away it is with some combination of Javascript code. This whole thing started happening right around the time the ad popups began happening again. I suspect that somebody made a change to the javascript code related to the ad delivery-- or perhaps they changed ad providers (speculation on my part, not known fact)-- but whatever it was, suddenly the ads started re-appearing. If they changed the Javascript code then that means your browsers probably downloaded a new version of the code. Browsers generally DO cache javascript code. If something in there was different or messed-up, you *COULD* still be using the same version that caused you the problems, and it could still be causing you problems.

For folks that are running popup blockers or filtering to remove the ads, they probably only had the problem once or twice until they updated their blockers / filters / signatures / whatever and then that portion of the code was no longer being triggered, even if they still have it cached and are still using it.

So clearing your cache is NOT necessarily an idle act, it could prove to be quite therapeutic if you get a new / upgraded / different version of the javascript code that runs the ads. They *have* been fixed for folks now, right? (I don't get the ads myself, I run an ad-blocker. When the new popup started happening, I checked the URL, updated my blocking filter and it instantly went away).

It could be that the reason NEW people who are interested in helping to diagnose the problem are having trouble replicating the issue is that they were not using IE when it happened, or had a blocker, or whatever-- and NOW that they are trying to reproduce the problem, they can't because that version of the javascript code is no longer being served.

 

John

 

 

 So try what I suggested last week, in IE under restricted sites add ads.kalmbach.com

I did that over a year ago and have never seen that floating popup for renewing since. WIth it blocked it won't try to run the javascript because it will never even load the content.

                          --Randy

 

I never got any popups from this site...none.

Any argument carried far enough will end up in Semantics--Hartz's law of rhetoric Emerald. Leemer and Southern The route of the Sceptre Express Barry

I just started my blog site...more stuff to come...

http://modeltrainswithmusic.blogspot.ca/

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Posted by jwhitten on Saturday, August 13, 2011 7:21 PM

richhotrain

 

 jwhitten:

 

Let me toss an oar in here, not as a moderator, but just as a user.

 

 

 

John,

Good for you for getting involved here.  Yes

Rich

 

I have been involved here. But I'm not Kalmbach. My job is to kick folks in tuckas for swearing on the forums... :-)

 

John

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Posted by jwhitten on Saturday, August 13, 2011 7:31 PM

rrinker

 

 jwhitten:

 

 

 blownout cylinder:

That's the thing..if it was browser related then it would be affecting more than just this site...since it is apparently only affecting this site it must be site specific...I am wondering what the change was at their end..

Remember the infamous OOPS scenario froma few years back?

Could it be a replay of that scenario?

 

 

 

Let me toss an oar in here, not as a moderator, but just as a user. I don't know how they go about doing their ad popups specifically, but I'm certain that when you peel it all away it is with some combination of Javascript code. This whole thing started happening right around the time the ad popups began happening again. I suspect that somebody made a change to the javascript code related to the ad delivery-- or perhaps they changed ad providers (speculation on my part, not known fact)-- but whatever it was, suddenly the ads started re-appearing. If they changed the Javascript code then that means your browsers probably downloaded a new version of the code. Browsers generally DO cache javascript code. If something in there was different or messed-up, you *COULD* still be using the same version that caused you the problems, and it could still be causing you problems.

For folks that are running popup blockers or filtering to remove the ads, they probably only had the problem once or twice until they updated their blockers / filters / signatures / whatever and then that portion of the code was no longer being triggered, even if they still have it cached and are still using it.

So clearing your cache is NOT necessarily an idle act, it could prove to be quite therapeutic if you get a new / upgraded / different version of the javascript code that runs the ads. They *have* been fixed for folks now, right? (I don't get the ads myself, I run an ad-blocker. When the new popup started happening, I checked the URL, updated my blocking filter and it instantly went away).

It could be that the reason NEW people who are interested in helping to diagnose the problem are having trouble replicating the issue is that they were not using IE when it happened, or had a blocker, or whatever-- and NOW that they are trying to reproduce the problem, they can't because that version of the javascript code is no longer being served.

 

John

 

 

 So try what I suggested last week, in IE under restricted sites add ads.kalmbach.com

I did that over a year ago and have never seen that floating popup for renewing since. WIth it blocked it won't try to run the javascript because it will never even load the content.

                          --Randy

 

 

I don't have the issue. And as soon as the popups started showing up again, I looked at the url and added a new filter in my ad-blocker. Problem solved and I haven't had any other issues. Plus I don't use IE anyway. Can't stand the thing.

John

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Posted by CTValleyRR on Saturday, August 13, 2011 8:16 PM

I guess I have to go back and reiterate:  unless you have all upgrades to any software you are using on your computer completely turned off -- no Javascript, no IE, no Windows, no nothing -- then you don't HAVE to do anything to start having problems.  Software updates get pushed to your computer all the time from the manufacturers, and any one of them could have started the problem.

But no one is BLAMING anyone.  As I'm trying to get across, these kinds of problems are virtually inevitable with the complexity of the software today.  The "If it were IE, everyone would have it" argument doesn't hold water.  Only someone with exactly the same computer configuration as you have -- software, hardware, drivers, chipsets, etc. -- would be guaranteed to have it.  My last graphics card was a "demo" with an experimental chipset in it, and it gave me no end of trouble, because I was the one person in the world who had that particular chipset and BIOS combination.  Go figure.  And your smart phone and Ipad apps use a completely different interface, so the fact that they work means nothing at all.

We're not blaming users, we're saying, "Have some patience and try to be understanding about it."  But my first recommendation, if you don't like what IE is doing, is go install another browser.  Mozilla Firefox and Google Chrome are both good options.  Just be careful what you let Google install....

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Posted by NittanyLion on Saturday, August 13, 2011 8:38 PM

rrinker

ANd I see maybe a tops of 5 people reporting a problem, the other several hundred who visit here are posting away just fine. Not to mention that you guys saying you are having problems - seem to be able to post in this thread just fine.

This is something else people don't realize.  When things are working just fine, no one is saying "everything is fine."  The silent majority is sometimes overlooked when you have, say, 30 people having trouble with something.  Its hard to tell if there's one person that has no problems or 100,000 people with no problem.

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Posted by secondhandmodeler on Saturday, August 13, 2011 10:00 PM

  Most of the problems are intermittent and not really a problem.  They are happening though and they started happening the day I posted about the return of the pop up( thread since deleted).  Since then the forum has had all kinds of issues.  I have issues on my computer at home with XP and at work with Windows Seven.  I have changed NOTHING since that time.  What is becoming more annoying are the comments that some of use may just not understand how computers work!  If it was an update to BOTH of my computers then why do I only have problems on THIS forum?Angry  They obviously changed something recently.  The fact that some of you aren't having a problem doesn't change that. 

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Posted by blownout cylinder on Saturday, August 13, 2011 10:15 PM

Like I've said before...it is cross platform, cross OS's, cross computers, updates or no updates...and only ONE forum...if it had to do with caches and temp files and updates it would affect more than one forum....

John pointed out something about javascript being somehow changed, for popups(?)...it could very well be that...since all these issues have started from that point....

Any argument carried far enough will end up in Semantics--Hartz's law of rhetoric Emerald. Leemer and Southern The route of the Sceptre Express Barry

I just started my blog site...more stuff to come...

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Posted by secondhandmodeler on Saturday, August 13, 2011 10:19 PM

You must be one of the five that's having problems.  You and I need to find the other three and start a support group.

Edit: "We are unable to return you to trains.com."  Booooooo!No

Oh well, at least this place is free! 

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Posted by blownout cylinder on Saturday, August 13, 2011 10:50 PM

secondhandmodeler

You must be one of the five that's having problems.  You and I need to find the other three and start a support group.

Edit: "We are unable to return you to trains.com."  Booooooo!No

Oh well, at least this place is free! 

The dumb thing is that I am not having any issues here...it is a bit strange to me to see people reading these forums thinking that it is just those people's systems...on ONE forum? 

I still think the change made to allow for the pop ups had something to do with it...

Any argument carried far enough will end up in Semantics--Hartz's law of rhetoric Emerald. Leemer and Southern The route of the Sceptre Express Barry

I just started my blog site...more stuff to come...

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Posted by rrinker on Saturday, August 13, 2011 11:29 PM

They had those popups before, but people didn;t have problems posting. They were just annoyed at the popup - understandable considerign it was generic and did not check your renewal status and so appeared to people who may have just renewed - for 3 years! However, way back when I found out a way to block it that worked even on IE, and have never to this day seen it again. If the cause of the problem IS the popup, it would be easy to test, just block it the way I mentioned and any code contained in said popup will never execute.

 That doesn't explain Firefox with AdBlocker, if AdBlocker was blocking it and still continues to do so.

 There are definitely quirks between browsers, liek how some peopel can copy and paste a URL in their message and it's actually a link, and others do it and they get just the URL text, it's not clickable. But the basic functionality seems to work just fine, and continues to for the majority of the users. Between this and the other thread, it doesn;t even seem like the problems people are having are all the same. Again, not a systemic problem witht he forum software. How about some details? Steps to reproduce? Exact error messages? It's kind of hilarious when someone posts to say they can't get a post to go through at all. Not to make light of problems, but come on, that's pretty funny when you think about it.

 Let's try some basic troubleshooting - see above. EXACTLY what happens and what is going on when it does happen. Does it happen every time you try the same action? What error(s) show up?  I can get a 404 error every time if I use the quick reply and click Post twice - but you aren't supposed to do that, nor does it make sense to, you only want 1 copy of your message. If I go click happy I get a 404, but my message gets posted. In the long run yeah, this is probably a software bug, but it's also a user error for trying to do somethign they shouldn't. It should be trapped in the software but somehow it must confuse the mechanism that's in place to prevent multiple posts.When I click once, which is 99.9% of the time, it works fine.

                      --Randy

 


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Posted by richhotrain on Sunday, August 14, 2011 4:56 AM

rrinker

 Let's try some basic troubleshooting - see above. EXACTLY what happens and what is going on when it does happen. Does it happen every time you try the same action? What error(s) show up?  

                      --Randy

 

Well for starters, it happened this morning when I got on the Trains forum by clicking once on the web site address on the Address Bar.  The Tab Recovered message appeared as the Forums Home Page appeared on the screen.

Then, I replied to a post on a thread.  I hit the Post button once and the Tab Recovered message appeared.  The screen showed the Reply box which was blank and the message that I was replying to appeared above the message box as if I had not yet replied.  When I checked, as usual, my reply was posted.

What is supposed to happen is that after you hit the Reply button and the reply is posted, you should receive a message that reads, "Thank You. Your message has been posted successfully!"  followed by the message Return to the thread>> which when clicked returns you to the thread you replied to.  But that doesn't happen in this instance.

Another time this morning, I replied to a message and the Microsoft Internet Explorer error message appeared.  No showing of the Message Box, no Return to the Thread message.

Other times, the reply is posted and the message "Thank You. Your message has been posted successfully!"  followed by the message Return to the thread>>  appears as normal.

There is no rhyme or reason to these happenings.

Randy, are you still going to insist that the user is doing something wrong or that my computer settings are screwed up or that I have corrupt files in my cache?  Come on now, I have been using the same computer now for 3 years with the same operating system (Microsoft XP) with the same version of Internet Explorer (IE8) and the automatic updated to Java.

The problem is with the web site.

Rich

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Posted by richhotrain on Sunday, August 14, 2011 4:56 AM

LOL

That last reply worked perfectly.

Rich

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Posted by richhotrain on Sunday, August 14, 2011 5:09 AM

OK, here is the latest.

I opened a new tab to access Photobucket so I could retrieve a photo to post on another thread.  After copying the photo IMG address to my Clipboard, I closed the second tab containing the Photobucket web site. At that point, the computer screen should have returned to the open screen page of the Trains forum.  Instead, I got the message "Website restore error."  It read, "We were unable to return you to trains.com.  Internet Explorer has stopped trying to restore this website.  It appears that the website continues to have a problem."

Go figure.

Rich

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Posted by blownout cylinder on Sunday, August 14, 2011 5:50 AM

Again, to reiterate my previous message(s)...I have NOT had any problem gaining..and maintaining any contact with this forum...and YET my cache remains intact..since who knows how far back...all kinds of cookies are still in their folders..and et cetera...

I just noticed that a few posters on another thread have been having issues not being able to post anything as well...

And again, if it were corrupted files and such as crowded caches then this would be affecting more than just ONE site...

Any argument carried far enough will end up in Semantics--Hartz's law of rhetoric Emerald. Leemer and Southern The route of the Sceptre Express Barry

I just started my blog site...more stuff to come...

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Posted by blownout cylinder on Sunday, August 14, 2011 5:52 AM

Oh...and BTW...the last time we had the pop ups occurring was BEFORE this last upgrade to the current software.....

Any argument carried far enough will end up in Semantics--Hartz's law of rhetoric Emerald. Leemer and Southern The route of the Sceptre Express Barry

I just started my blog site...more stuff to come...

http://modeltrainswithmusic.blogspot.ca/

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Posted by Anonymous on Sunday, August 14, 2011 6:11 AM

Must be really a strange thing happening - I don´t have any issues.

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Posted by galaxy on Sunday, August 14, 2011 7:01 AM

Sir Madog

Must be really a strange thing happening - I don´t have any issues.

WEll, Ulrich, my full one half German Other Half frequently reminds that NOBODY does it better, makes it better, builds it better that the Germans ad nauseum! SO no WONDER you don't have problems!!

ANd everytime MOH  *sighs* wistfully for Germany of summers spent with German Grandmother while growing up.

-G .

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Posted by richhotrain on Sunday, August 14, 2011 7:08 AM

Ulrich,

Before you dismiss it by saying you don't have any issues, tell us what operating system you use and which browser.  Otherwise, we will never narrow down the problem.  Saying you have no issues gives little comfort to those of us who do.

Rich

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Posted by blownout cylinder on Sunday, August 14, 2011 7:18 AM

My Laptop....Dell Inspiron 1520 with Intel Centrino Duo...Vista with Opera, FF5, IE9 and Chrome...

My DAW ...Custom built with W7 and IE9 and Chrome...

Both have access to the Internet...the DAW is regularly defragged and delinted of all cookies and temp files...Laptop is still not cleaned of temp files and cookies.....

As I said before...I have no issues getting on this site with either of them....

Any argument carried far enough will end up in Semantics--Hartz's law of rhetoric Emerald. Leemer and Southern The route of the Sceptre Express Barry

I just started my blog site...more stuff to come...

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Posted by blownout cylinder on Sunday, August 14, 2011 7:20 AM

TA462

I just noticed something.  When I'm on this site I open up the General Discussion thread and then I scrowl down to whatever thread interests me and open it up in a new window.   When I get the error both windows close and reopen.   Never noticed that before.  

Did you check to see if it happens with any other site? I think it would be interesting to see whether it does it with any other site...

Any argument carried far enough will end up in Semantics--Hartz's law of rhetoric Emerald. Leemer and Southern The route of the Sceptre Express Barry

I just started my blog site...more stuff to come...

http://modeltrainswithmusic.blogspot.ca/

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Posted by blownout cylinder on Sunday, August 14, 2011 7:50 AM

Let me toss an oar in here, not as a moderator, but just as a user. I don't know how they go about doing their ad popups specifically, but I'm certain that when you peel it all away it is with some combination of Javascript code. This whole thing started happening right around the time the ad popups began happening again. I suspect that somebody made a change to the javascript code related to the ad delivery-- or perhaps they changed ad providers (speculation on my part, not known fact)-- but whatever it was, suddenly the ads started re-appearing. If they changed the Javascript code then that means your browsers probably downloaded a new version of the code. Browsers generally DO cache javascript code. If something in there was different or messed-up, you *COULD* still be using the same version that caused you the problems, and it could still be causing you problems.

mmmmmm...could very well be...Confused...but then how do we explain the time before the forum upgrade when it appears no one seemed to be having these issues?Tongue Tied

Any argument carried far enough will end up in Semantics--Hartz's law of rhetoric Emerald. Leemer and Southern The route of the Sceptre Express Barry

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http://modeltrainswithmusic.blogspot.ca/

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Posted by richhotrain on Sunday, August 14, 2011 7:51 AM

TA462

I just noticed something.  When I'm on this site I open up the General Discussion thread and then I scrowl down to whatever thread interests me and open it up in a new window.   When I get the error both windows close and reopen.   Never noticed that before.  

Don't you mean Open New Tab rather than Open New Window?

Rich

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Posted by blownout cylinder on Sunday, August 14, 2011 7:52 AM

TA462

I redid all the suggestions again and even reset my modem and I still get the messages.   I get it when I first log on, when I look around on the main page and of course the forum.   I also belong to another Kalmbach site, Scale Auto and I don't have the problem there.  Their site looks very similar to the MR site.  

Now that is really weird...does it do it with Trains as well? Or CTT?

Any argument carried far enough will end up in Semantics--Hartz's law of rhetoric Emerald. Leemer and Southern The route of the Sceptre Express Barry

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Posted by TMarsh on Sunday, August 14, 2011 8:23 AM

Hi. Computer Dumby here.

Is it possible that some file was corrupted or misplaced for a brief time on the website say with the popup thing and then was changed, and only those who were signed on to the website, knowing browsers like to hold files for quicker page viewing because we are so impatient anymore a second seems like a lifetime, are the only ones to have picked this up? And now when trying to open pages, it keeps refering to this file which is no longer applicable? I mean if there was such a file that would explain why so many have no problems. You often don't get the flu if you haven't been around it when someone is contagious. Just a thought.

Myself I did have all the page recovered issues mentioned. All I did was click Compatibility View and all was well and has been since. I have yet to unclick and see if the problem is still there.

I have IE 8 running on Windows XP. All updated to the latest. Antivirus, antispyware / adware / malware programs indicate no issues, and I am running a firewall. Supposedly three. But couldn't prove it by me.  (see introduction above.) Umm, oh and a cable modem.   

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Posted by Anonymous on Sunday, August 14, 2011 8:38 AM

richhotrain

Ulrich,

Before you dismiss it by saying you don't have any issues, tell us what operating system you use and which browser.  Otherwise, we will never narrow down the problem.  Saying you have no issues gives little comfort to those of us who do.

Rich

I am not dismissing it, I just don´t have any of the issues mentioned here. I use Windows XP and Firefox 5.0 on my laptop. I did have problems while I was using IE 9, but clicking on that compatibility icon did away with them.

Galaxy - I don´t think your comment is funny or helpful.

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Posted by blownout cylinder on Sunday, August 14, 2011 8:41 AM

What is really funny is that there are people on here who have done the 'clicky' with the torn page thing and still seem to have issues...and how explain TA462's scenario? Can access Kalmbach magazine sites of various types..no issues...access this site...issues?Confused

Any argument carried far enough will end up in Semantics--Hartz's law of rhetoric Emerald. Leemer and Southern The route of the Sceptre Express Barry

I just started my blog site...more stuff to come...

http://modeltrainswithmusic.blogspot.ca/

  • Member since
    April 2003
  • 305,205 posts
Posted by Anonymous on Sunday, August 14, 2011 8:56 AM

The issue has been brought to the attention of the forum administrators and I am sure it will be looked into soon. I keep you posted!

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