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Deterioration of Amtrak Service

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Posted by 243129 on Wednesday, November 28, 2018 8:33 AM

RailSpike

I have been riding the rails since I was a kid.  Even then, I remember the great meals in the dining cars, great service and clean, operational equipment.  Still riding the AMTRAK sleepers at age 71.  When I tell friends my wife and I are getting a sleeper on the train they look at me like "What planet are you on?"  I explain my love of the rails and tell them, however, I would not recommend they try it.  Then they tell me they've never even thought of the train and how fun it might be.  I still won't recommend it.  With duck taped doors, upper bunks tied with rope, hit-and-miss malfunctioning equipment, and the same mediocre food on all diners.  As much as I would like to, I still can't recommend it?

Something to think about:  (This is not a statement about whether AMTRAK is a business, or should make a profit, etc)  What if Congress gave AMTRAK a one-time budget allotment to upgrade all LD equipment, including locomotives and even add more capacity?  What if chefs actually prepared meals with regional menu selections?  Dome cars return?

Forget it!! I'm dreaming!!

 

Your dream could come true if Amtrak ceased running 'LD' trains in the winter and ran them in the summer months  as tour trains with golden age equipment and amenities of yore.

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Posted by CMStPnP on Wednesday, November 28, 2018 8:23 AM

BaltACD
and also be well paid for the failures,

A lot of times that is viewed as the "good ole boy network" or the chumminess between CEO and Board of Directors that sets salaries.

In reality, most of the time they don't penalize the guy too heavily because they are thinking already of the next guy.   Say you were an Executive in a job search and you were pretty good with fixing or running things.   Would you be attracted to a firm that nailed it's last CEO to the wall financially?    Probably not.

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Posted by CMStPnP on Wednesday, November 28, 2018 8:18 AM

RailSpike
I have been riding the rails since I was a kid.  Even then, I remember the great meals in the dining cars, great service and clean, operational equipment.  Still riding the AMTRAK sleepers at age 71. 

Geez, when I tell Amtrak onboard staff I have been riding passenger trains since before Amtrak existed and know where everything is..... they look at me like I am an escaped Museum exhibit and I am only in my 50's.

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Posted by Backshop on Wednesday, November 28, 2018 7:03 AM

They ALWAYS had them.  My brother is a Delta captain (ex-NW) and says Delta is better (for the pilots).

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Posted by PJS1 on Tuesday, November 27, 2018 9:06 PM

Backshop
 Northwest had terrible labor relations and always did.  Anderson did a good job with Delta and made it the powerhouse that it is today.  It is generally acknowledged as the best of the US3 and the leader of Skyteam. 

Did Northwest Airlines have terrible labor relations before Anderson took over or were they terrible because of him?

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Posted by Backshop on Tuesday, November 27, 2018 7:28 PM

Az Pecan

I concur, I saw Anderson wreck Northwest Airlines, then Delta was gullible and took him on.  He seems to operate as a human wrecking ball.

 

Northwest had terrible labor relations and always did.  Anderson did a good job with Delta and made it the powerhouse that it is today.  It is generally acknowledged as the best of the US3 and the leader of Skyteam.

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Posted by charlie hebdo on Tuesday, November 27, 2018 5:57 PM

PJS1

 

 
Az Pecan
 I concur, I saw Anderson wreck Northwest Airlines, then Delta was gullible and took him on.  He seems to operate as a human wrecking ball. 

 

From what perspective did you observe Anderson's wrecking of Northwest Airlines?  As an employee?  Shareholder?  Investment Banker?  Passenger?

Unless you sit in the room when the executive committee is making a decision, you cannot even be sure that decisions attributed to the CEO were really made by her.  Maybe the CFO was the engine behind the decision, and the CEO just put her stamp of approval on it.  Happens frequently!

 

Even more important than the process is the record.  Did NW fall apart under Anderson's tenure?  Were they bought out by Delta for scrap value?  How did Delta do during Anderson's tenure?   Let's see some objective numbers, not just some unsourced acecdote or an opinion possibly stemming from a grudge.

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Posted by BaltACD on Tuesday, November 27, 2018 5:43 PM

PJS1
 
zugmann
 PJS1 Maybe the CFO was the engine behind the decision, and the CEO just put her stamp of approval on it. Happens frequently! 

But the CEO stamped it.  Can't pass the buck.  

Not trying to pass the buck!  Just pointing out that not all corporate decisions that carry the CEO's signature have been made by her.  She gets the glory if it goes well, the goat if it doesn't.  And that is one of the reasons CEO's get paid well. 

Unfortunately we see way too many CEO's get well paid for their successes and also be well paid for the failures, sometimes even better paid for their failures than their successes.  And from time to time you see CEO's try to play the blame game to excuse their failures.

Never too old to have a happy childhood!

              

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Posted by PJS1 on Tuesday, November 27, 2018 5:16 PM

zugmann
 PJS1 Maybe the CFO was the engine behind the decision, and the CEO just put her stamp of approval on it. Happens frequently! 

But the CEO stamped it.  Can't pass the buck. 

Not trying to pass the buck!  Just pointing out that not all corporate decisions that carry the CEO's signature have been made by her.  She gets the glory if it goes well, the goat if it doesn't.  And that is one of the reasons CEO's get paid well. 

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Posted by RailSpike on Tuesday, November 27, 2018 5:02 PM

I have been riding the rails since I was a kid.  Even then, I remember the great meals in the dining cars, great service and clean, operational equipment.  Still riding the AMTRAK sleepers at age 71.  When I tell friends my wife and I are getting a sleeper on the train they look at me like "What planet are you on?"  I explain my love of the rails and tell them, however, I would not recommend they try it.  Then they tell me they've never even thought of the train and how fun it might be.  I still won't recommend it.  With duck taped doors, upper bunks tied with rope, hit-and-miss malfunctioning equipment, and the same mediocre food on all diners.  As much as I would like to, I still can't recommend it?

Something to think about:  (This is not a statement about whether AMTRAK is a business, or should make a profit, etc)  What if Congress gave AMTRAK a one-time budget allotment to upgrade all LD equipment, including locomotives and even add more capacity?  What if chefs actually prepared meals with regional menu selections?  Dome cars return?

Forget it!! I'm dreaming!!

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Posted by zugmann on Tuesday, November 27, 2018 5:01 PM

PJS1
Maybe the CFO was the engine behind the decision, and the CEO just put her stamp of approval on it. Happens frequently!

But the CEO stamped it.  Can't pass the buck.

  

The opinions expressed here represent my own and not those of my employer, any other railroad, company, or person.

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Posted by PJS1 on Tuesday, November 27, 2018 4:46 PM

Az Pecan
 I concur, I saw Anderson wreck Northwest Airlines, then Delta was gullible and took him on.  He seems to operate as a human wrecking ball. 

From what perspective did you observe Anderson's wrecking of Northwest Airlines?  As an employee?  Shareholder?  Investment Banker?  Passenger?

Unless you sit in the room when the executive committee is making a decision, you cannot even be sure that decisions attributed to the CEO were really made by her.  Maybe the CFO was the engine behind the decision, and the CEO just put her stamp of approval on it.  Happens frequently!

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Posted by BaltACD on Tuesday, November 27, 2018 3:34 PM

If it is in some semblence of working - wreck it.

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Posted by dmikee on Tuesday, November 27, 2018 3:01 PM
The deteriorating services, maintenance, slow performance, and threatened rout3 closures are all part of the GOP/Trump rage against rail travel that serves commuters, workers, seniors and families (75% of the population). This is both targeted and deliberate.
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Posted by Az Pecan on Tuesday, November 27, 2018 10:29 AM

I concur, I saw Anderson wreck Northwest Airlines, then Delta was gullible and took him on.  He seems to operate as a human wrecking ball.

Tags: Wrecked
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Posted by CMStPnP on Friday, November 23, 2018 10:12 PM

BaltACD

If you are not paying a credit card off in full monthly you are not using it correctly - from a consumer perspective.  From the card issuer, they hope you never pay off the balance and continue to accrue interest and penalty charges.

For the most part yes but there are times when the interest rate charged on a Credit Card is lower than the expected return of an item you can purchase with it.

In those limited cases the spread between the CC interest rate and what you can bring to the bottom line via return of the item purchased.   Makes sense to incur the CC Debt to obtain the item now vs waiting.

Thats really how Corporate Debt should work with a company like Amtrak but what happens of course is forecasted returns are sometimes wrong.

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Posted by CMStPnP on Friday, November 23, 2018 10:08 PM

BaltACD

If you are not paying a credit card off in full monthly you are not using it correctly - from a consumer perspective.  From the card issuer, they hope you never pay off the balance and continue to accrue interest and penalty charges.

For the most part yes but there are times when the interest rate charged on a Credit Card is lower than the expected return of an item you can purchase with it.

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Posted by Sunnyland on Friday, November 23, 2018 4:49 PM

sorry to read all of this, as I love riding trains and plan to do that as long as I can. I did notice it took more points to book sleeper on City of NOLA this year as it did in 2016 and asked about it.  Does not matter if you are senior, they don't use that in the formula any longer.  And does not seem to get enough points for other stuff, Chase Card gave points for anything you spent anywhere, now it seems like it needs to be a partner with Amtrak.  I was able to get 2 trips for free to NOLA, not sure what will happen the next time I go.  I do not like "propeller head" and his ideas and agree with those who think he was put in charge to ruin Amtrak. It employs a lot of people who have worked there for years, but lately I've run into conductors and staff who have only been there 2-3 years, not like 20-30 as previously, I guess the older ones are getting out while they can.  Sad situation

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Posted by oltmannd on Thursday, November 22, 2018 9:01 AM

Overmod

 

 
daveklepper
And long distance trains also spawn hosts of tax-paying private businesses.

 

Just for grins, what are some of these, and what profit is specifically from LD train operations?

 

I can only think of a few and they're generally not related to just LD trains, specifically.  Contract Mechanical services and car cleaners for turning trains at outlying points.  Any others?  

-Don (Random stuff, mostly about trains - what else? http://blerfblog.blogspot.com/

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Posted by MidlandMike on Wednesday, November 21, 2018 10:26 PM

PJS1
BTW, the Supreme Court is not infallible, ...

And neither was the National Railroad Passenger Corporation when they set up the business accounting plan for Amtrak.  Still, whereas the Supreme Court has reversed itself in consideration of new evidence, Amtrak still dutifully records its losses and lack of profits as it has done from day one as if it were a profit making business, despite all evidence to the contrary.

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Posted by Overmod on Wednesday, November 21, 2018 5:13 PM

daveklepper
And long distance trains also spawn hosts of tax-paying private businesses.

Just for grins, what are some of these, and what profit is specifically from LD train operations?

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Posted by daveklepper on Wednesday, November 21, 2018 10:35 AM

A few points require comment:

Again, highway tax revenues have not kept pace with costs of maintaining the highways.  And long distance trains also spawn hosts of tax-paying private busineses.

Fairness demands retaining long distance trains.  Granted the subsidy for a corredor or commuter psssenger may be less per-ride that for long-distance-train rider, but the regular corredor rider or commuter rider gets a yearly subsidy far greater than the rural long-distance train rider who rides out of necessity, the handicapped and elderly who cannot fly, and the vacation and tourist traveler, with one-to-several trips a year .

The handicapped access provisios and hard-of-hearing provisions in places of public gathering do not pay their way.  In a sense, long-distance trains serve the same role with respect to the totsllity of USA transportation.

Serving the public good?  Every bit as much as municipal libraries and natlonal parks.  Defnition of the public good is not just that te nation's economy would be severely damged by the absence.

These arguments are repeated over and over again.  We ought to agree to disagree and go on to try to reduce losses while increasing the value of the service.   I am convinced that on-board food service can be profitable, buf only if part of the busines of a large nation-wide chain of excellent broad-customer-base restaurants with a healthy take-out business.

Once that is successfull, perhaps we can look at sleeping cars and somehow find a way of reducing costs by making them part of a nation-wide hotel chain?

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Posted by PJS1 on Tuesday, November 20, 2018 11:33 PM

Backshop
I would think it would depend on how the entity was set up at inception. 

Agree! 

One way to assess the intent of Amtrak's architects is to look at its accounting and financial statements structure.  They were designed at the beginning to record the transactions of a capital stock business albeit one that is owned and controlled by the federal government.  

The Statement of Operations includes provisions to record profits and losses, although in Amtrak's case it has been a loss from the get go.  Even more revealing, it is set-up to record income tax expense, which Amtrak has been doing since 2012.  

The Balance Sheet includes an equity section showing Amtrak's capitalization structure, just like the equity section of the balance sheet of a private corporation, and a line item to record deferred income taxes, which it has been doing since 2012.    

If the intent was to have the company function as a non-profit government agency, why were the accounting and financials set-up to record and show capitalization, income tax expense, etc.?

Government agencies, including transit systems and commuter railroads, use fund accounting.  It does not record net income (loss), income taxes or deferred income taxes for a good reason.  They have no expectations of net income and an income tax liability.    

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Posted by BaltACD on Tuesday, November 20, 2018 11:14 PM

If you are not paying a credit card off in full monthly you are not using it correctly - from a consumer perspective.  From the card issuer, they hope you never pay off the balance and continue to accrue interest and penalty charges.

Never too old to have a happy childhood!

              

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Posted by Overmod on Tuesday, November 20, 2018 8:01 PM

Backshop
Why would you pay interest on a credit card?

You'd be surprised -- a great many cards now point out, safely down in the fine print, that they bill interest 'from posting date'.  So unless you incrementally pay down the "balance" as soon as, or even 'before', the charges post, you'll be paying interest, this before any other applicable fees and charges.

This up to now has been far more observable on "special needs" cards marketed to poor or higher-credit-risk markets now that usury laws have been largely rejected.  But I do expect to see the premise extended to 'special interest' cards that purport to offer enhanced "benefits" that particular fan communities might excessively value without looking too carefully with how those benefits might be monetized...

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Posted by Backshop on Tuesday, November 20, 2018 7:34 PM

endoftrack
The credit card is way too high in interest rate to be of any benefit. 
 

Why would you pay interest on a credit card?

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Posted by endoftrack on Tuesday, November 20, 2018 7:14 PM
The service on Amtrak is getting worse by the day. I truely hope they go out of business. I for one am tired of the third class service we get for paying first class inflated sleeper fares. The credit card is way too high in interest rate to be of any benefit. After my rewards points are gone I'm done with Amtrak
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Posted by Backshop on Friday, November 16, 2018 6:52 AM
I would think it would depend on how the entity was set up at inception.
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Posted by MidlandMike on Thursday, November 15, 2018 8:42 PM

PJS1
Amtrak competes in the market place just like a commercial airline, intercity bus operator, etc.  It is a business. The fact that its voting shares are owned by the federal government does not negate this fact. 

Commuter rail and transit also competes in the marketplace.  Are you saying that makes them businesses also?

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Posted by PJS1 on Thursday, November 15, 2018 8:03 PM

blue streak 1
 Until someone can show that the per capita allocation to Amtrak is more than the per capita allocation to roads and bridges from general tax funds, Amtrak will seem to be a good return.  

Per capita comparisons would be difficult if not impossible to calculate without access to Amtrak’s records to sort out individuals as opposed to riders and DOT data showing number of people traveling in a vehicle.  But comparing passenger miles to Vehicle Miles Traveled (VMT) provides some insights into the amount of the general fund transfers for Amtrak compared to motor vehicles.   
 
As per Amtrak’s financial and operating reports, in FY16 the company had a fully allocated operating loss of approximately $1.1 billion.  It recorded a little more than 6.5 billion passenger miles.  The fully allocated loss per passenger mile was 16.7 cents. 
 
According to Table 3-32, Transportation Revenues by Mode and Level of Government Support by Fiscal Year, National Transportation Statistics, federal, state, and local revenues for roadways in FY14 – latest published numbers - totaled $125.8 billion.  Table 3-35, National Transportation Statistics, Transportation Expenditures by Mode and Level of Government, shows expenditures of $251.2 billion, leaving a roadway shortfall of $125.4 billion.   
 
VMT in FY 14, according to Table 1-35, U.S. Vehicle-Miles, National Transportation Statistics, was a tad over 3 trillion.  The calculated roadway shortfall was approximately 4.2 cents per VMT.  
 
If VMT data were available for FY16, the Amtrak/Highway spread would be a bit different.  If one assumes a given number of passengers per vehicle, i.e. two or three, the roadway transfers per passenger mile would drop significantly. 
 
Investments in passenger rail should be based on a robust business (commercial) case.  Where do passenger trains make sense, how should they be configured, and how will they be paid for are the critical questions to be answered by the analysis.  What the nation spends on highways has little if anything to do with what it should spend on passenger trains.   

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