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News Wire: Creel: Customers will become fans of PSR, Class I mergers

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Posted by SD70Dude on Friday, May 17, 2019 12:48 AM

Overmod
zardoz
zugmann

 Overmod

Forget agreement, there wasn't even a discussion.  This PSR just got rammed down the customers' throats wihtout even a "howdee-doo!"

I was thinking of a slightly different anatomical analogy.

No, he's right.  As in Linda's.

I see what you did there...

PSR as implemented by the Class I's has about the same production value.

Greetings from Alberta

-an Articulate Malcontent

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Posted by Overmod on Thursday, May 16, 2019 12:40 PM

zardoz
zugmann

 Overmod

Forget agreement, there wasn't even a discussion.  This PSR just got rammed down the customers' throats wihtout even a "howdee-doo!"

I was thinking of a slightly different anatomical analogy.

No, he's right.  As in Linda's.

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Posted by zardoz on Wednesday, May 15, 2019 11:15 PM

zugmann

...and in other news, chocolate rations have been increased.

 

Beautiful!!

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Posted by zardoz on Wednesday, May 15, 2019 11:14 PM

zugmann

 Overmod

The problem here is that you have to make the customers agree that what you're selling them is what they want

 

Forget agreement, there wasn't even a discussion.  This PSR just got rammed down the customers' throats wihtout even a "howdee-doo!"

 

I was thinking of a slightly different anatomical analogy.

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Posted by Overmod on Wednesday, May 15, 2019 5:25 PM

Murphy Siding
About 2 years ago BNSF told everybody in our area that they were cutting local service from 5 days a week to 3 days a week in order to serve us better.

You weren't listening carefully enough - they said 'service'.

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Posted by BaltACD on Wednesday, May 15, 2019 3:30 PM

Ulrich
Its no secret what customers want: reliable on time service and available capacity. They really don't care about the inner workings of their suppliers so long as the end result is the aforementioned. Provide reliable on time service and needed capacity using whatever tools you need.. PSR.. no PSR.. PSR light.. whatever gets the job done. 

What the customers REALLY want is what we all look for when buying things from the internet.  FREE SHIPPING.  PSR is not free shipping.

Never too old to have a happy childhood!

              

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Posted by Murphy Siding on Wednesday, May 15, 2019 3:29 PM

zugmann

Has there ever been a case of telling the customers what they want has worked?

 

 

 

About 2 years ago BNSF told everybody in our area that they were cutting local service from 5 days a week to 3 days a week in order to serve us better. I guess everyone is stall waiting for the payoff on that one.

Thanks to Chris / CopCarSS for my avatar.

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Posted by zugmann on Wednesday, May 15, 2019 2:18 PM

Overmod
The problem here is that you have to make the customers agree that what you're selling them is what they want

Forget agreement, there wasn't even a discussion.  This PSR just got rammed down the customers' throats wihtout even a "howdee-doo!"

It's been fun.  But it isn't much fun anymore.   Signing off for now. 


  

The opinions expressed here represent my own and not those of my employer, any other railroad, company, or person.t fun any

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Posted by Overmod on Wednesday, May 15, 2019 1:42 PM

zugmann
Has there ever been a case of telling the customers what they want has worked?

Nearly the entire near-trillion dollar worth of the crApple reboot of Apple Computer is predicated on this business model.  Famously made by Jobs himself as instructed by Markkula.

The problem here is that you have to make the customers agree that what you're selling them is what they want.  That's not something easy to do with most of the current PSR incentives, just as it isn't easy to sell consumers on those idiotic chip credit cards -- in both cases largely because the 'big savings' are not for the customers or users of the things, but for the providers of the technology for their own financial advantage.

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Posted by zugmann on Wednesday, May 15, 2019 12:35 PM

Has there ever been a case of telling the customers what they want has worked?

 

 

It's been fun.  But it isn't much fun anymore.   Signing off for now. 


  

The opinions expressed here represent my own and not those of my employer, any other railroad, company, or person.t fun any

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Posted by Overmod on Wednesday, May 15, 2019 12:32 PM

zugmann
...and in other news, chocolate rations have been increased.

Heaven knows popcorn rations have.

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Posted by zugmann on Wednesday, May 15, 2019 12:29 PM

...and in other news, chocolate rations have been increased.

It's been fun.  But it isn't much fun anymore.   Signing off for now. 


  

The opinions expressed here represent my own and not those of my employer, any other railroad, company, or person.t fun any

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Posted by Ulrich on Wednesday, May 15, 2019 12:19 PM

Its no secret what customers want: reliable on time service and available capacity. They really don't care about the inner workings of their suppliers so long as the end result is the aforementioned. Provide reliable on time service and needed capacity using whatever tools you need.. PSR.. no PSR.. PSR light.. whatever gets the job done. 

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Posted by Brian Schmidt on Wednesday, May 15, 2019 10:59 AM

BOSTON — Shippers will eventually rally behind Precision Scheduled Railroading, Canadian Pacific CEO Keith Creel says, which could one day lead to a merger of two like-minded Class I systems. “Right now there’s pushback with PSR be...

http://trn.trains.com/news/news-wire/2019/05/15-canadian-pacifics-creel-customers-will-become-fans-of-psr-class-i-mergers

Brian Schmidt, Editor, Classic Trains magazine

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