BOSTON — Shippers will eventually rally behind Precision Scheduled Railroading, Canadian Pacific CEO Keith Creel says, which could one day lead to a merger of two like-minded Class I systems. “Right now there’s pushback with PSR be...
http://trn.trains.com/news/news-wire/2019/05/15-canadian-pacifics-creel-customers-will-become-fans-of-psr-class-i-mergers
Brian Schmidt, Editor, Classic Trains magazine
Its no secret what customers want: reliable on time service and available capacity. They really don't care about the inner workings of their suppliers so long as the end result is the aforementioned. Provide reliable on time service and needed capacity using whatever tools you need.. PSR.. no PSR.. PSR light.. whatever gets the job done.
...and in other news, chocolate rations have been increased.
The opinions expressed here represent my own and not those of my employer, any other railroad, company, or person.
zugmann...and in other news, chocolate rations have been increased.
Heaven knows popcorn rations have.
Has there ever been a case of telling the customers what they want has worked?
zugmannHas there ever been a case of telling the customers what they want has worked?
Nearly the entire near-trillion dollar worth of the crApple reboot of Apple Computer is predicated on this business model. Famously made by Jobs himself as instructed by Markkula.
The problem here is that you have to make the customers agree that what you're selling them is what they want. That's not something easy to do with most of the current PSR incentives, just as it isn't easy to sell consumers on those idiotic chip credit cards -- in both cases largely because the 'big savings' are not for the customers or users of the things, but for the providers of the technology for their own financial advantage.
OvermodThe problem here is that you have to make the customers agree that what you're selling them is what they want
Forget agreement, there wasn't even a discussion. This PSR just got rammed down the customers' throats wihtout even a "howdee-doo!"
zugmann Has there ever been a case of telling the customers what they want has worked?
Thanks to Chris / CopCarSS for my avatar.
UlrichIts no secret what customers want: reliable on time service and available capacity. They really don't care about the inner workings of their suppliers so long as the end result is the aforementioned. Provide reliable on time service and needed capacity using whatever tools you need.. PSR.. no PSR.. PSR light.. whatever gets the job done.
What the customers REALLY want is what we all look for when buying things from the internet. FREE SHIPPING. PSR is not free shipping.
Never too old to have a happy childhood!
Murphy SidingAbout 2 years ago BNSF told everybody in our area that they were cutting local service from 5 days a week to 3 days a week in order to serve us better.
You weren't listening carefully enough - they said 'service'.
zugmann Overmod The problem here is that you have to make the customers agree that what you're selling them is what they want Forget agreement, there wasn't even a discussion. This PSR just got rammed down the customers' throats wihtout even a "howdee-doo!"
Overmod
The problem here is that you have to make the customers agree that what you're selling them is what they want
zugmann ...and in other news, chocolate rations have been increased.
zardoz zugmann Overmod Forget agreement, there wasn't even a discussion. This PSR just got rammed down the customers' throats wihtout even a "howdee-doo!" I was thinking of a slightly different anatomical analogy.
zugmann Overmod Forget agreement, there wasn't even a discussion. This PSR just got rammed down the customers' throats wihtout even a "howdee-doo!"
I was thinking of a slightly different anatomical analogy.
No, he's right. As in Linda's.
Overmod zardoz zugmann Overmod Forget agreement, there wasn't even a discussion. This PSR just got rammed down the customers' throats wihtout even a "howdee-doo!" I was thinking of a slightly different anatomical analogy. No, he's right. As in Linda's.
I see what you did there...
PSR as implemented by the Class I's has about the same production value.
Greetings from Alberta
-an Articulate Malcontent
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