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Am I the only person on the forum who hasn't yet received the November TRAINS?

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Posted by egmurphy on Tuesday, October 12, 2004 2:41 PM
Oh joy, Oh joy!! My package just arrived from the mail forwarders...[:D].......... open it up and sure enough there's a Trains Mag inside....[^]........... oh wait, you guys were talking about your November issue, weren't you? I just got the October issue. [:(] Oh well, you know what they say, it's all new until you read it. There's actually something old fashioned and satisfying about reading October's issue in October. [;)] By the way, got my October Model Railroader in the same package.

8 days from the border!? I think they're using burro express for delivery. [(-D]

Later, I've got reading to do! [8D]


Regards

Ed


The Rail Images Page of Ed Murphy "If you reject the food, ignore the customs, fear the religion and avoid the people, you might better stay home." - James Michener
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Posted by Anonymous on Saturday, October 9, 2004 4:30 AM
Oct. 8 has come and gone, and still no TRAINS. Got my October issue of CTC Board, however!

Edit: Nothing in the mail Oct. 9 either!
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Posted by Anonymous on Friday, October 8, 2004 1:01 PM
As of 10/7, nothing yet in Central Washington.
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Posted by Mookie on Friday, October 8, 2004 6:14 AM
QUOTE: Originally posted by Old Timer

Mine arrived 10-7, but then I live in the only one of the contiguous 48 states that USPS serves by wagon train.

Old Timer
Has to be Oklahoma!

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Posted by Anonymous on Thursday, October 7, 2004 11:44 PM
Mine arrived 10-7, but then I live in the only one of the contiguous 48 states that USPS serves by wagon train.

Old Timer
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Posted by Anonymous on Thursday, October 7, 2004 1:34 PM
Just arrived about an hour ago, I knew it would be here before the weekend!

Woohoo.
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Posted by jeaton on Thursday, October 7, 2004 9:26 AM
It is obvious to me that either the postal gods were smiling on me, or someone goofed and put my copy in the First Class bag. At any rate these things tend to even out and who knows, my next copy may not arrive until the 10th of November.

That is fine with me. Even though Trains is curently at the top of my list of favorite magazines, the very reasonable $30 cost for an upgrade to First Class delivery is not a price I am willing to pay. I may WANT the magazine hot off the press, but I sure don't NEED it. I prefer to put the 30 bucks toward something else I want.

Since I started this mess by announcing of the arrival of my November copy on the 21st
of September, my apologies to those whose patience has been tested. Next time I'll keep it to myself.

Jay

PS. Anybody still waiting is welcome to stop by the house and read mine.[:D]

"We have met the enemy and he is us." Pogo Possum "We have met the anemone... and he is Russ." Bucky Katt "Prediction is very difficult, especially if it's about the future." Niels Bohr, Nobel laureate in physics

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Posted by Anonymous on Thursday, October 7, 2004 8:50 AM
Thanks Mark. I enjoyed our conversion.
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Posted by Modelcar on Thursday, October 7, 2004 8:31 AM
....Same here, last month was right near the first of the month, but currently it took to the 6th to arrive.

Quentin

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Posted by Anonymous on Thursday, October 7, 2004 8:26 AM
Could the recent rash of hurricanes and tropical storms have anything to do with the current problem?
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Posted by Anonymous on Thursday, October 7, 2004 8:12 AM
QUOTE: Originally posted by M.W. Hemphill

Now, tell me why a publisher should force any or all of its customers into a high-cost delivery system which the marketplace says most customers don't want.

It's back to "want" vs. "need."


I never said ship by first class or demand!!!! You can continue to ship any class you want. I don't care. But why not release the product in waves. Continue to ship 2nd class but conduct a study, look at your data and see who takes longer to receive the product. This forum is a good start. 1st wave = longest delivery time, 2nd wave.....Even out the odds.
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Posted by richardy on Thursday, October 7, 2004 8:08 AM
10/07 and I still don't have mine in Oklahoma but the November issue of R&R arrived on September 16th.

It arrived today 10/07! [:D]
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Posted by SALfan on Thursday, October 7, 2004 8:03 AM
Mark:

Thank you for the information. As always, your comments were very informative. You ought to consider being a guest lecturer at business school; when I was going through, it would have been nice to hear some of your real-world comments in Marketing and Economics classes, instead of the theoretical stuff that was presented.

A comment about first-class versus second-class delivery for magazines - it isn't worth an extra $30 or so a year to have TRAINS delivered first-class, at least to me. If all magazines were sent that way and priced accordingly, I'd probably still get TRAINS but would get a lot fewer magazines overall.
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Posted by Anonymous on Thursday, October 7, 2004 7:02 AM
QUOTE: Originally posted by M.W. Hemphill

Talbanese: You're describing a business decision made by the purveyor of a product, not a law of business. Presumably each business owner or manager is intelligent enough to choose the proper balance between product and price to achieve the optimum profit. The market judges the results, and presumably the business owner or manager is smart enough to see when the market is giving him the signal that product/price ratio is out of whack. If you'd like to know specifically why Trains doesn't follow the same practice as your firm, perhaps it's because they have a different product and a different market, and different costs. Note the difference between first-class and second-class in the subscription price of a magazine, and consider what the profit margin would be if some or all of the magazines were mailed at first-class rates at second-class subscription prices.

Beyond that, you'd have to ask them. I don't work there.


Mark,

I think you missed my point. Its not about price (different argument), its about working smarter and not blaming the USPS for inconstant delivery. Its your product (Kalmbach Publishing). My point was, regardless of the cost to mail the product there are ways to help produce a constant delivery of the product to YOUR (Kalmbach) customers!
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Posted by tree68 on Thursday, October 7, 2004 6:52 AM
We all know that it is an immutable law of the mails that a check mailed two days before a payment is due will arrive after the due date, however a check mailed two days before the money is actually in the bank will arrive early.... The TRAINS corollary would be that the date of arrival of your copy will vary inversely with how important it is that you see it.

I subscribe to a weekly newspaper via mail. I generally get two copies one week and none the next...

LarryWhistling
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Posted by Anonymous on Wednesday, October 6, 2004 7:49 PM
Quick Up-date -- Oct.6 Still waiting. [:(]

I bet it will be here by the end of the week.
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Posted by espeefoamer on Wednesday, October 6, 2004 7:48 PM
[:)] Just got my copy yesterday.(10-5)
It seems mail service was a lot better when it traveled by train.Bring back the RPO[:D]!
Ride Amtrak. Cats Rule, Dogs Drool.
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Posted by Anonymous on Wednesday, October 6, 2004 6:58 PM
Mark,

Thanks for the mail update. It helps. But there is one point that you missed. Trains is providing a service and must meet the demand of its customers (US). Consistent delivery of its product is one service. If the customer is no longer satisfied it will find a new product.

I work in a direct mail marketing industry (credit cards). In order to provide and get consistent delivery of our mail we release the mail, from the printer, by zip code. We use one printer. We ship 1st, and 3rd class. We start on the west coast and work east. This allows us to measure a consistent delivery and response. Why can’t Trains do the same? Don’t pass the blame to someone else, work smarter!
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Posted by SALfan on Wednesday, October 6, 2004 3:32 PM
QUOTE: Originally posted by M.W. Hemphill

Here's some info you might not know about magazines and mailing.

Most magazines are mailed in a very narrow window from the printer -- one to three days, tops. Very large-circulation magazines such as National Geographic and People are printed regionally to obtain lower mailing costs, better delivery consistency, and to be able to sell regional advertising, but most magazines come from one press. The base rate for the typical magazine subscription is via second-class mail, a class that is extremely low-cost because it is handled on a space-available basis and has low service guarantees. The post office moves first-class mail first, then if there's any space left in the truck, or time in the day, it sorts and moves the second-class and lesser-class mail. Because mailing volume is not flat -- it varies widely by day of the week, time of the the month, and time of year -- some days the second-class mail arriving at the post office moves expeditiously and other days it will gather dust for a week while the resources are devoted to meeting the first-class guarantee. Because mail moves on multiple sorts, each step of the process introduces a new opportunity for delay or missed connection. It is not unusual for a second-class mailing to be wildly inconsistent at a given address, especially if that address is at the end of a delivery chain that is badly stressed by growth, insufficient capacity, or poor management at one or more steps of the way. Every delivery chain is different right down to the level of the mail carrier's route. If you get your magazine unusually early, all the cards lined up for you that month. If you get it late, you didn't. If you're having unusually bad delivery, complain to your local post office. But I wouldn't bother complaining to the publisher, because you didn't pay for anything but inconsistent, space-available service.

There is, according to some sources, a significant subsidy of second-class by first-class mail. Regardless, the recipient cannot expect first-class service for a second-class price! At present, first-class delivery for Trains is an extra $30 per year, which nearly doubles the cost of the product just to obtain consistent delivery dates.

This is a fun thread for me to look at, because it represents so genuinely the exact situtation between railroads and their customers. Rail customers love the low rates, but they hate the poor service, especially the not-knowing when the shipment will arrive. Well, consistency and dependability cost money -- money for the railroad to buy plant and people that will sit around doing nothing on the slack days, and spring into action on the busy days. That is by far the easiest way to obtain consistency, but it is very expensive. What customers want is good service at low rates. I can't blame them, I want that too, but if they really need it, they might have to pay for it.

Scheduled service, as it's now practiced by railroads, acknowledges that on many days trains will be run with less-than-full tonnage, and yards and crews will often not be worked to their fullest potential output. The customer is paying for that suboptimization of the transportation machine in order to obtain best optimization of his total logistics chain. The big change, which so far has received almost zero due notice, is NOT that the railroads changed, but that rail customers changed. The relative importance of logistics costs has increased, because many rail customers are squeezing out every possible cost in order to remain in the game. Rising costs of labor, real estate, and inventory (more high-value goods are being sold) has given rail customers more incentive to pay extra for the transportation in order to reduce the cost of other aspects of the logistics chain that are increased by the false economy of a low freight rate. In essence, at the request of the customer, railroads raised their rates in order to offer better service.

It comes down to "want" vs. "need." Everyone, including me, wants a lot of things. But everyone, including me, doesn't need most things. If I need a magazine (or a boxcar of plywood) delivered on a predictable schedule, I expect to pay extra.

Some good USPS history and description of operations is here:

http://www.lookd.com/postal/operations.html


Mark:

Thanks for the explanation of mailing rates/practices (my TRAINS arrived 10/2, by the way). We all gripe about the Postal Service, sometimes with justification, but what a monstrous job they have!

Anyway, I have a question about the RR's which now have scheduled service. What enabled them to raise rates enough to make the service profitable? The new hours-of-service rules for truckers? Increased fuel costs? Something else? And, how did the RR's decide when the time was right to make the change? Enough shippers demanding (and being willing to pay for) improved service? Or was it that plus the benefits to the RR's from running on a schedule? I'm just trying to figure out what pushed them over the edge, so to speak. Thanks.
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Posted by garr on Wednesday, October 6, 2004 2:58 PM
Mookie,
I guess you will have to stay in the "true" mid-west if your coming east would cause us to tremble. The West Coast already does enough trembling for all of us.

Mark,
As I was reading the first half of your reply I was thinking exactly what your analogy said in the last half. The customer/shipper can pay for the "hot" intermodal or the "hump-at-every-junction" boxcar. As usual, you put it in very concise terms.

Jay

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Posted by Modelcar on Wednesday, October 6, 2004 2:09 PM
Jay / Jen:
Mentioning restaurants with a railroad view...let me list just one. Many years ago while working on a project in and around Kingman, Az...and now I'm in a fix, as I can't pull the exact name out belonging to one on old Rt. 66 that traveled right through Kingman, it was an oriential name, but the important part the main east / west line of then Sante Fe was right across the street from it and in clear view...I witnessed an east bound with 9 engines on front and 3 more cut in maybe 2/3rds of the way back in the train. What a site. And of course my first thought here is just to comment on the railroad view, it was great....{Name maybe Jade...?}...I believe the grade up through there {was, is...2.2% and it was making noise}....

Quentin

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Posted by Anonymous on Wednesday, October 6, 2004 1:53 PM
QUOTE: Originally posted by Modelcar

....Now 15 days later than some folks received their copy, I now have mine...! Just skimmed through and my comment is: Beautiful black and white photos of Steinheimer
was worth the wait...What is it about photos in unnatural colors that make such beautiful copies just for a change...Of course in Mr. Steinheimer's case, we know what a professonal he is with talent in picking sceenes and composition.
Art well done is always worth the wait
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Posted by Modelcar on Wednesday, October 6, 2004 1:47 PM
....Now 15 days later than some folks received their copy, I now have mine...! Just skimmed through and my comment is: Beautiful black and white photos of Steinheimer
was worth the wait...What is it about photos in unnatural colors that make such beautiful copies just for a change...Of course in Mr. Steinheimer's case, we know what a professonal he is with talent in picking scenes and composition.

Quentin

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Posted by Mookie on Wednesday, October 6, 2004 1:23 PM
So....Bergie isn't delivering them door-to-door?

^--^

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Posted by Mookie on Wednesday, October 6, 2004 11:53 AM
QUOTE: Originally posted by garr

The mail lady must have read enough. Trains arrived 10/6 in GA.

Quentin/Mookie - I like finding nice restaurants and greasy spoons, alike, beside the railroad tracks. If you are ever in the Metro Atlanta area check out Doug's in Emerson, Trackside in Kennesaw, and Caper's in Kennesaw also. All are along the very busy CSX Atlanta to Chattanooga/Knoxville main. Very common to get a 5-Train meal.

Jay

Jay - if Mookie ever gets past the Mississippi river, the whole east coast will probably tremble! Seem to have trouble even getting to Omaha to see Willie! But you can bet, we will follow the #########'s....

She who has no signature! cinscocom-tmw

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Posted by mudchicken on Wednesday, October 6, 2004 11:07 AM
Saturday 10/2, the U S Mule delivered....Now must find an evening to read.
Mudchicken Nothing is worth taking the risk of losing a life over. Come home tonight in the same condition that you left home this morning in. Safety begins with ME.... cinscocom-west
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Posted by garr on Wednesday, October 6, 2004 10:51 AM
The mail lady must have read enough. Trains arrived 10/6 in GA.

Quentin/Mookie - I like finding nice restaurants and greasy spoons, alike, beside the railroad tracks. If you are ever in the Metro Atlanta area check out Doug's in Emerson, Trackside in Kennesaw, and Caper's in Kennesaw also. All are along the very busy CSX Atlanta to Chattanooga/Knoxville main. Very common to get a 5-Train meal.

Jay
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Posted by Mookie on Wednesday, October 6, 2004 5:50 AM
Quentin - If I was in a restaurant that close to the tracks you can be sure I would have noseprints all over the window. It would be a toughie, however - food vs trains......

Jen

She who has no signature! cinscocom-tmw

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Posted by Modelcar on Tuesday, October 5, 2004 3:20 PM
Jen, you may have a good point. I'm beginning to wonder. Most people though, don't even know trains exist, except when they have to stop and wait at a crossing. We have a family restaurant here in Muncie we frequent and a double track main line of CSX runs by parallel to the highway right outside and a heavy train can come by and I've observed most customers don't even look up to see it moving by....

Quentin

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