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Less than seamless reporting - UPS and the RRs

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Posted by CSSHEGEWISCH on Friday, January 15, 2021 10:09 AM

A few weeks ago I was coming out of the drugstore when UPS was making a delivery in a leased Penske truck.  It did have a brown panel marked "leased to UPS" stuck on each side.

The daily commute is part of everyday life but I get two rides a day out of it. Paul
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Posted by NittanyLion on Friday, January 15, 2021 9:50 AM

BaltACD

 

 
SD60MAC9500
 
BaltACD

The final mile in most FedEx deliveries is performed by a indpendent contractor for FedEx.  Check the side of the delivery vehicle to get the name of the contractor.  Yes, the vehicle is painted in FedEx colors, but the contractos identity is shown on the side of the vehicle.

UPS delivery is done by UPS employees in UPS vehicles. 

Being a seasonal UPS employee myself.. We also use IC's or what we call Personal Vehicle Drivers (PVD). 

Also rental vehicles are normal for peak season. Many of our METROS (Air Meets) were using rented Dodge Grand Caravan's this past season. All parcel providers use rentals during peak to handle demand..

To Backshop what you speak is called Surepost where UPS hands off lower volume parcels blocks and peak volume to USPS due to cost. It's cheaper to have USPS handle these parcels.

 

In my delivery areas I have never seen UPS use anything other than UPS uniformed drivers in UPS vehicles.  YMMV.

 

In my neighborhood, there's a distinct pattern.  If your package is delivered before 2 PM, it comes in someone's car.  If it comes after 2 PM, UPS truck.  Yesterday, it was a guy in a Subaru Outback.

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Posted by daveklepper on Friday, January 15, 2021 6:56 AM

It will appar backward when railroads, as N&W is brginnig to do, provide that informas\tion serve fo their customrs with that information.

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Posted by northeaster on Saturday, January 9, 2021 3:27 PM

How things have changed. In the spring of 1965, I was at Columbia University B School and my "Transportation" professor got me an interview for a summer job with NYC. When I got to the grand NYC Building at Grand Cental Terminal I was taken to the office of Tom Kelly who was titled System Supervisor along with another young fellow. While we sat in his office, Tom was on the phone with some poor soul getting his rear end chewed off because a boxcar of bananas was missing and could not be found. "Find that car today or you'r going to find it with your nose!" All this was of course before any computer was on the property. Our job was to walk down every rail siding on the NYC system and find and identify whatever cars we found. Unfortunately, before I could start this job my dad had a heart attack and I had to take on the family business: never got to wear out my shoes on railroad property.

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Posted by rdamon on Saturday, January 9, 2021 12:29 PM

Saw the first brown truck in our neighborhood in months. They probably moved trucks to where they could not get personal vehicle drivers or lease vehicles.  Was eyeing a UHaul truck parked in front of a neighbors house until I saw the driver in a brown uniform get out.

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Posted by BaltACD on Saturday, January 9, 2021 12:11 PM

SD60MAC9500
 
BaltACD

The final mile in most FedEx deliveries is performed by a indpendent contractor for FedEx.  Check the side of the delivery vehicle to get the name of the contractor.  Yes, the vehicle is painted in FedEx colors, but the contractos identity is shown on the side of the vehicle.

UPS delivery is done by UPS employees in UPS vehicles. 

Being a seasonal UPS employee myself.. We also use IC's or what we call Personal Vehicle Drivers (PVD). 

Also rental vehicles are normal for peak season. Many of our METROS (Air Meets) were using rented Dodge Grand Caravan's this past season. All parcel providers use rentals during peak to handle demand..

To Backshop what you speak is called Surepost where UPS hands off lower volume parcels blocks and peak volume to USPS due to cost. It's cheaper to have USPS handle these parcels.

In my delivery areas I have never seen UPS use anything other than UPS uniformed drivers in UPS vehicles.  YMMV.

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Posted by Overmod on Saturday, January 9, 2021 11:56 AM

Backshop
Only Express is in-house.

And to the extent they use Ground resources for certain short-distance lanes ... and they do ... those services are contract, too.

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Posted by Backshop on Saturday, January 9, 2021 11:47 AM

ALL Fedex Ground and Home Delivery is by contractors, even their OTR trucks.  Only Express is in-house.

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Posted by Overmod on Saturday, January 9, 2021 11:44 AM

rdamon
I would imagine UPS, FedEX or Amazon have or could install RFID on their trailers or containers and can track them closer than the info they provide to their customers.

Many carriers already do, and some of these installations 'double' as vibration or intrusion sending, including detection of shifted loads.

First cost, maintenance, and tampering/theft of devices can be significant.  These costs of doing business can be materially reduced with an external system that 'works for all' almost entirely with passive scanning -- hence the development efforts.

It is comparatively very simple to include the tracking data for individual packages in the metadata as a load is being palletized.  Likewise the data for pallets loaded into containers can be Drilled down' through to reveal the specifics -- in a way that does not expose them to data breach if someone merely hacks access to the 'pallet-tracking' database.  I need not mention how this applies to containers cross-ID'd visually.

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Posted by rdamon on Saturday, January 9, 2021 11:35 AM

The railroad car has it so it is a matter of linking the container to the car and then the railroad providing the progress of the container, by tracking progress of the railcar. Then the shipper would have to provide that information (if they want to)

Now tracking updates are by invidual scans of the package.

I would imagine UPS, FedEX or Amazon have or could install RFID on their trailers or containers and can track them closer than the info they provide to their customers.

 

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Posted by Overmod on Saturday, January 9, 2021 10:04 AM

charlie hebdo
"BNSF is innovating new ways to improve efficiency, safety and customer service with technologies like image analytics and machine learning to provide real-time visibility to thousands of containers."

Not sure what that means.

In the past, much of the car and vehicle tracking depended on onboard instrumentation (as at Olin) or on external 'machine-readable' data (as for KarTrak or ACI).  As machine vision became able to read things like car numbers, with polyspectral analysis in sensor fusion, and image analysis began to improve performance in dirty or, ah, gr@ff!t!ed condition, it became technically possible to track cars by their human-readable data (cross-referencing to UMLER.)

Those methods won't work with containers or trailers.  For those you might use a method that, let's say, takes HDR high-resolution pictures of containers as they are taken off a ship, or yarded.  These can be processed by algorithms similar to those in flow cytometry or biometrics to extract a complex 'visual fingerprint' for each side of the container; you can then compare this using any photograph, sent via any sufficiently able network, using (say) the techniques for fingerprint ID on a phone where more primary data scanning might fail.  As noted even if the container becomes 'tagged' or defaced the original pattern can usually be extracted or different types of scan fused and cross-referenced.  This has the advantage, as in crossing management, that relatively cheap and very robust 'sensors' and transmitting architecture can be used in a great many places to back up in at least near-realtime where a container is, and secondarily how fast it is moving, what condition it is in, where in the current consist it is located, etc.  It has the rather obvious disadvantage that competitors, would-be Conrail Boyz, and others can implement the same sorts of technology, perhaps on a smaller scale, and do their own tracking at locations and times they find suitable or expedient.  You may remember instances where "private" car readers were found and identified, and private companies interested in car tracking and logistics engaged in their own location efforts -- and you may also remember that some efforts, like my own integration of train location and length with GPS nav to allow prediction of route guidance at crossings, foundered on railroad reluctance to having its trains and consists externally tracked in a way that revealed data the railroads or customers wanted kept proprietary.

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Posted by charlie hebdo on Saturday, January 9, 2021 8:43 AM

From a BNSF advertisement in der Spiegel:

"BNSF is innovating new ways to improve efficiency, safety and customer service with technologies like image analytics and machine learning to provide real-time visibility to thousands of containers."

Not sure what that means. 

https://www.bnsf.com/ship-with-bnsf/intermodal/west-coast-advantage/BCO/

 

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Posted by SD60MAC9500 on Saturday, January 9, 2021 8:27 AM
 

BaltACD

The final mile in most FedEx deliveries is performed by a indpendent contractor for FedEx.  Check the side of the delivery vehicle to get the name of the contractor.  Yes, the vehicle is painted in FedEx colors, but the contractos identity is shown on the side of the vehicle.

UPS delivery is done by UPS employees in UPS vehicles.

 

 

Being a seasonal UPS employee myself.. We also use IC's or what we call Personal Vehicle Drivers (PVD). 

Also rental vehicles are normal for peak season. Many of our METROS (Air Meets) were using rented Dodge Grand Caravan's this past season. All parcel providers use rentals during peak to handle demand..

To Backshop what you speak is called Surepost where UPS hands off lower volume parcels blocks and peak volume to USPS due to cost. It's cheaper to have USPS handle these parcels.

 
 
 
 
Rahhhhhhhhh!!!!
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Posted by BaltACD on Saturday, January 9, 2021 7:53 AM

The final mile in most FedEx deliveries is performed by a indpendent contractor for FedEx.  Check the side of the delivery vehicle to get the name of the contractor.  Yes, the vehicle is painted in FedEx colors, but the contractos identity is shown on the side of the vehicle.

UPS delivery is done by UPS employees in UPS vehicles.

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Posted by MP173 on Saturday, January 9, 2021 7:20 AM

These days are unlike anything the package and USPS have ever seen.  Pandemic has made work at home and shop at home the normal.  Holiday season was yet another shift to more shop at home, the economic recovery is in process.

I also track inbound and some outbound shipments.  Always been very interested in the flow of LTL and package deliveries.  UPS and FedX interest me...I think Trains Magazine should devote a major article (perhaps an entire issue) on premium intermodal freight movements.  I doubt if UPS would provide access but it would be an interesting article.  There are very few books out on UPS, I have read a couple.

When UPS, FedX or Amazon make deliveries to our house I rush to the door and ask the driver "how many deliveries are you making today?"  During December a typical day was 150 plus per driver, often over 200.  

The massive crush of holiday and pandemic shipments has stretched UPS, Fedx, Amazon, and USPS to the edge...but for the most part, pretty good service.  Personally, I still am expecting a book shipped in early December from Ontario...probably lost and UPS lost a work shipment of mine.

CSX and UPS are still running Q047 and Q48 the "Holiday Trains" nightly between Chicago and Columbus.  These trains (formerly "Christmas Trains") were usually annulled after December 24th.  This morning Q048 eastbound had 2 motors, 14 containers of which 11 were UPS branded.  The morning Q047 had 2 x 18 with 8 UPS branded and 5 XPO containers.  

I have never been able to find out too much about these two trains, but my guess is UPS pays big $$$ to run these trains.  The fact that these trains are still running Jan 9th tells me UPS does not have line haul drivers to handle Chicago/Columbus pool.  

Intermodal trains are running heavy.  AAR weekly reports are showing big increases in intermodal YoY.  Train counts were cut during COVID.  It will be interesting to see when trains are rescheduled or whether the new frontier of railroading can handle these fewer, but larger land barges.  The regular intermodal trains are HUGE - regularly 12000-15000 ft trains with 300 containers, not only the international container trains, but also the domestic "priority" trains.  Not only are the intermodals big, so are the general freights...today's Q561 the daily Selkirk - Cincy trains is 202 cars.

Getting back to original post comment.  My knowledge of UPS/FedX thru work is their tracking is based on "scans" at terminals or point of pickup/delivery.  It would take an extremely sophisticated system to take real time rail information on a UPS container and transfer each package information to real time customer info.  Plus, I doubt if the public requires it, other than us "tracking nerds."

Like it or not PSR is here.

edit - one more thing...final mile delivery was being made in Uhaul, Ryder, Penske, even personal vehicles simply to meet demand.  We had a monthly medical delivery made this week by a personal vehicle (SUV) for FedX.  Value is several thousands of $$$.  They are all still trying to catch up.

 

Ed

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Posted by tree68 on Saturday, January 9, 2021 7:19 AM

blue streak 1
Do the three carriers know what packages are in each container ?

I would suspect the loading point would know what they are loading out.  Status updates usually include "departed wherever." 

I doubt the intermediate carrier(s) (RR? Truck?) would know - they are simply dealing with one big package (container or trailer).  The list of what is in a given trailer or container probably exists in a back office file.  If something untoward happens to a given load, that's where your information will be found.

An intermediate receiving point/distribution center might have a list of what should be in a load, but I would sooner think that as packages are offloaded and scanned, that info will simply be compared to the back office file.  

Slept in my own bed last night, so didn't stay at that hotel...

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Posted by Semper Vaporo on Saturday, January 9, 2021 1:42 AM

I know that one package I was expecting was in a truck roll-over and I got notice of the delay, a new shipment of the product and got it a week late.  I assume the original product was destroyed or possibly sold by some salvage company.

But I have also had packages from Amazon get "lost" and was issued a refund.

I have had a package arrive a week late with no explanation of why, the tracking info just showed it at some intermediate city for a week, then it suddenly was leaving some other city 500 miles away.

Recently I ordered 4 cans of compressed air (similar to "Dust-Off") and got a bag of cement a week after the "Expected delivery date" (I had to e-mail to the vendor a photo of what I got.  I received no explanation of the mix-up; they didn't want the bag of cement backm and would not send what I ordered, but did issue a refund to me.)

(The "bag of cement" was a "Childs Stepping Stone Kit" with a square plastic "form" to mix the cement with water, a "paint stirrer stick" to smooth the surface and some smooth glass chunks and pebbles to press into the surface, around the child's handprint.  I don't think I will use the bag of cement to clean the dust off my keyboard or out of my DVD drive!)

 

Semper Vaporo

Pkgs.

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Posted by blue streak 1 on Saturday, January 9, 2021 12:15 AM

Do the three carriers know what packages are in each container ?  I would suspect so so when a container or trailer is in an accident the shipper and receiver gets notification that delivery delayed.  Would that be an indication when your package suddenly is noted as originating again ?  Would suspect that a new tracking number would be sent to receiver ?

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Posted by JPS1 on Friday, January 8, 2021 10:10 PM

I have been a customer of Amazon since 2000.  And L.L.Bean forever.  Or so it seems.  My grandfather opened an account with L.L. Bean in 1913, the year after they opened.  We have been with them ever since.

When I place an order with Amazon or L.L.Bean, or any of the other online vendors that I use, they give me a date when my stuff will arrive.  Amazon and L.L.Bean have never missed.  And I place at least four to six orders a year with them.  

What happens to the packages between the time they leave Amazon and L.L.Bean?  I don't know.  What is important is whether it hits the front porch when they say it will. 

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Posted by n012944 on Friday, January 8, 2021 10:02 PM

charlie hebdo

I suppose it is an indication of how backward the rails remain,  at least in this aspect of logistics, compared to other transportation modes. 

 

 

Why, because UPS does not update their tracking information?  UPS knows exactly where their containers are that are traveling by train.  If UPS decides not to put that information to its customers, how does that make rails "backward".

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Posted by Semper Vaporo on Friday, January 8, 2021 8:13 PM

rdamon
  
Semper Vaporo

When traveling by rail, the item is in a container and not out where the package label can be scanned to know where it is.  They are not going to open the container every few cities just to scan all the packages to report the progress.

Maybe that is a service for higher rate packages.

When a package is placed on a truck, they don't report on every city the truck passes through, only the ones where the truck is emptied and the package is physically handled to put on another truck to proceed further to its destination.  Why should they report on where the container is when traveling on a train?

 

Semper Vaporo

Pkgs.

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Posted by tree68 on Friday, January 8, 2021 8:05 PM

My son-in-law sells medical supplies to doctors offices and clinics - he says there have been some real concerns about getting stuff where it's supposed to be.

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Posted by Backshop on Friday, January 8, 2021 8:00 PM

I don't mind waiting.  I remember the "good ole days" of getting a paper catalog in the mail, writing out the order on the order sheet, writing out a check, mailing it, and then waiting, and waiting and waiting.  Then, after you'd forgotten all about it, it was delivered.

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Posted by Murphy Siding on Friday, January 8, 2021 6:02 PM

rdamon

Been told that UPS hired over 100k employees for the rush. Most recent deliveries have been in personal cars.

The USPS and UPS were running UHAUL Vans and Trucks as well.

A USPS person mentioned that they had not had a day off in weeks and they were 2 weeks behind.

I have had a similar positive experience as CharlieH.

 

What can you say? They're busy. I kinda like getting all those late Christmas cards. I got one Monday that was postmarked December 12th- from a town 90 miles away.

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Posted by Murphy Siding on Friday, January 8, 2021 5:57 PM

charlie hebdo

I suppose it is an indication of how backward the rails remain,  at least in this aspect of logistics, compared to other transportation modes. 

 

Ttrraaffiicc?  Is that you?Mischief

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Posted by Backshop on Friday, January 8, 2021 5:31 PM

Both UPS and FDX have huge facilities right outside of Toledo.

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Posted by BaltACD on Friday, January 8, 2021 3:47 PM

rdamon
 
Semper Vaporo

When traveling by rail, the item is in a container and not out where the package label can be scanned to know where it is.  They are not going to open the container every few cities just to scan all the packages to report the progress. 

Seems like pretty simple logic to track the container and relate the package to the container location.

Maybe that is a service for higher rate packages.

From the UPS and/or FedEx viewpoint the contaier leaves their facility and goes to the railroad - the railroad transports it to its destination and then it is drayed to the UPS of FedEx facility and the entire contentes get checked into that facility and that check in is reported.  It is handled at the facility and departed in some manner - the next stop on the overall route - the delivery truck to the consumer destination - those departures get reported.  Deliver drive leaves it on your door step and that gets reported.

While UPS and FedEx track their containers while they are in the hands of other carriers - those handlings are not reported to their customers.

For whatever the reason, I seem to get FedEx deliveries from both Baltimore and Hagerstown - stuff from the South or NorthEast comes through Baltimore; stuff from the West comes through Hagerstown for final delivery.

 

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Posted by rdamon on Friday, January 8, 2021 3:30 PM

Semper Vaporo

When traveling by rail, the item is in a container and not out where the package label can be scanned to know where it is.  They are not going to open the container every few cities just to scan all the packages to report the progress.

 

Seems like pretty simple logic to track the container and relate the package to the container location.

Maybe that is a service for higher rate packages.

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Posted by Backshop on Friday, January 8, 2021 3:20 PM

What I find funny, and ironic, is all the people yelling to abolish the USPS "because UPS can do it better".  If they only realized how much stuff is shipped long distance by UPS but the "final mile" delivery is via USPS.

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