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Why Railroad TV Commercials?

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Why Railroad TV Commercials?
Posted by lone geep on Tuesday, May 21, 2013 7:43 PM

I know this is a silly question but why to railroads do TV commercials? I know they are good PR but most average Joes who watch TV wouldn't be able to ship by rail anyways. Don't get me wrong, I like them but I'm curious as to why railroads would put so much money into things that wouldn't raise traffic levels.

Lone Geep 

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Posted by Anonymous on Tuesday, May 21, 2013 8:03 PM

They advertise to promote good will with the public in order to curry favor with the public sector which has considerable power over them.

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Posted by tree68 on Tuesday, May 21, 2013 8:27 PM

It probably helps deflect some of the complaints about delays at crossings and stuff, too.

After all, nobody ships anything by rail any more, do they?  Aren't railroads about gone?  Everything goes by truck, doesn't it?

Rhetorical questions,  BTW.

LarryWhistling
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Posted by NittanyLion on Tuesday, May 21, 2013 8:36 PM

I also don't buy aerial refueling aircraft, Patriot missiles, and F-35s, but I see ads for those too.

Its all about awareness of your product to the wider world.

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Posted by Firelock76 on Tuesday, May 21, 2013 8:43 PM

For the same reason railroads did those promotional films from the 30's through the 50's which are so much fun for us to watch nowadays.  It's to tell the rairoad story, what they do, how they do it, why they matter.

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Posted by billio on Wednesday, May 22, 2013 6:19 AM

Because railway management think it pays them to do so.

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Posted by Norm48327 on Wednesday, May 22, 2013 8:38 AM

From a PR standpoint it likely does.

Norm


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Posted by Phoebe Vet on Wednesday, May 22, 2013 8:47 AM

What makes you think that people who make large quantity shipping decisions don't watch television?  There are a lot of companies out there shipping by truck who are potential rail customers, and there are a lot of trucking companies who are potential multimodal partners.

Dave

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Posted by Anonymous on Wednesday, May 22, 2013 9:35 AM

There was a time when railroads advertised their services for passenger and freight transportation.  I doubt that railroads have run any ads like that in the last several decades. 

Today CSX runs ads that make it sound like a big city council.  They pitch their concern about safety, community, environment, and wellness.   They crow about running the world’s safest and healthiest transportation company.   I don’t hear anything about the price of shipping and the speed of delivery.   

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Posted by vsmith on Wednesday, May 22, 2013 10:08 AM

Bucyrus

There was a time when railroads advertised their services for passenger and freight transportation.  I doubt that railroads have run any ads like that in the last several decades. 

Today CSX runs ads that make it sound like a big city council.  They pitch their concern about safety, community, environment, and wellness.   They crow about running the world’s safest and healthiest transportation company.   I don’t hear anything about the price of shipping and the speed of delivery.   

Thats kind of a funny promo coming from a company who's initials are still commonly referred to as C-rash S-top & X-plode Whistling

   Have fun with your trains

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Posted by John WR on Wednesday, May 22, 2013 11:38 AM

Bucyrus
Today CSX runs ads that make it sound like a big city council.  They pitch their concern about safety, community, environment, and wellness.   They crow about running the world’s safest and healthiest transportation company.   I don’t hear anything about the price of shipping and the speed of delivery.   

I agree.  These ads are not intended to get new business.  They are intended to shape the image of the railroad with the general public.  

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Posted by Anonymous on Wednesday, May 22, 2013 11:49 AM

John WR
Bucyrus
Today CSX runs ads that make it sound like a big city council.  They pitch their concern about safety, community, environment, and wellness.   They crow about running the world’s safest and healthiest transportation company.   I don’t hear anything about the price of shipping and the speed of delivery.   

I agree.  These ads are not intended to get new business.  They are intended to shape the image of the railroad with the general public.  

But why would CSX be concerned about their image with the general public?  How does the image help or hurt CSX if it has nothing to do with selling their product?

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Posted by ibnoelb on Wednesday, May 22, 2013 11:59 AM

Image is everything.

Lab
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Posted by Lab on Wednesday, May 22, 2013 12:19 PM

Have you been reading the other threads where folks are bemoaning the facts that railroads are almost invisible to the public? They have no public support when someone wants to tear up the tracks for a trail. Heaven forbid that rails should reopen a route, after all no one needs rail anymore.

If rails are survive as a vital part of our transportation network they need all the public support they can get. The public needs to aware that every rail car reduces wear and tear on our deteriorating highways by replacing 2 trucks.

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Posted by Murphy Siding on Wednesday, May 22, 2013 12:51 PM

     I'd say that commercials are for the sake of the investors & stockholders, current & future.  They're not a selling tool, as such.  No business executive decides to move all his freight business over to CSX, or onto rails in general, just because he saw a CSX commercial while watch Beverly Hillbillies reruns.

     TV commercials give investors and stockholders a warm, fuzzy feeling about the company they are investing in.

Thanks to Chris / CopCarSS for my avatar.

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Posted by jeffhergert on Wednesday, May 22, 2013 1:51 PM

Bucyrus

John WR
Bucyrus
Today CSX runs ads that make it sound like a big city council.  They pitch their concern about safety, community, environment, and wellness.   They crow about running the world’s safest and healthiest transportation company.   I don’t hear anything about the price of shipping and the speed of delivery.   

I agree.  These ads are not intended to get new business.  They are intended to shape the image of the railroad with the general public.  

But why would CSX be concerned about their image with the general public?  How does the image help or hurt CSX if it has nothing to do with selling their product?

So the general public will contact their congressperson and ask them to either support or oppose (as the case may be) legislation on issues involving the railroad. 

For example, the latest issue of Railway Age magazine had a column about the next round of re-regulation and open access type legislation that's beginning to appear in Congress.  If you have a positive view of CSX(or any railroad) you're more likely to ask your congressperson to oppose reregulation, etc. than if you had a negative view of them.

Jeff

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Posted by Anonymous on Wednesday, May 22, 2013 2:20 PM

jeffhergert

Bucyrus

John WR
Bucyrus
Today CSX runs ads that make it sound like a big city council.  They pitch their concern about safety, community, environment, and wellness.   They crow about running the world’s safest and healthiest transportation company.   I don’t hear anything about the price of shipping and the speed of delivery.   

I agree.  These ads are not intended to get new business.  They are intended to shape the image of the railroad with the general public.  

But why would CSX be concerned about their image with the general public?  How does the image help or hurt CSX if it has nothing to do with selling their product?

So the general public will contact their congressperson and ask them to either support or oppose (as the case may be) legislation on issues involving the railroad. 

For example, the latest issue of Railway Age magazine had a column about the next round of re-regulation and open access type legislation that's beginning to appear in Congress.  If you have a positive view of CSX(or any railroad) you're more likely to ask your congressperson to oppose reregulation, etc. than if you had a negative view of them.

Jeff

Yes, that is exactly the reason why the railroads advertise.  The message is directed at the government by way of the public. 

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Posted by John WR on Wednesday, May 22, 2013 5:35 PM

jeffhergert

If you have a positive view of CSX(or any railroad) you're more likely to ask your congressperson to oppose reregulation, etc. than if you had a negative view of them.

Jeff,  

The way I see it is that if you have a positive view of railroads you are more likely not to write your Member of Congress asking him or her to take an anti railroad position.  Railroads are unlikely to turn us into cheer leaders for them but they hope to prevent us from becoming their enemies.  And they want us to see that things are very different with railroads today than they were in the days of the robber barons.  

John

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Posted by Bonas on Wednesday, May 22, 2013 5:41 PM

Just keep Amtrak on time thats all we ask....These TV Commericials mus cost at least 30 million a year. More then CSX Claims ot loses on passenger service delays to freight.

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Posted by seppburgh2 on Wednesday, May 22, 2013 5:43 PM

In Central PA we get both CSX (we move one ton 500 miles for a gallon of fuel) and the NS (toy story take off) commericals. They do for the same reason GE (yes, talking Trans-Am and a train), OD (your business is our business) and UPS (Brown) play time and time again. This is who we are, this is what we do, and look how we do it.  You don't put  the message out there, people don't know, don't care don't invest. 

Question, out West, does the UP and BNSF run advertisements on TV?  In reading UP's anniversary web site, they seem to have cultivated a strong cultural following where the UP is ingrained in folks.  Is that still the case?  I  point to the Rodeo Days as an example.

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Posted by tree68 on Wednesday, May 22, 2013 5:50 PM

vsmith

Thats kind of a funny promo coming from a company who's initials are still commonly referred to as C-rash S-top & X-plode Whistling

I thought it was Crash, Spill, X-plode...  Tongue Tied   Smile, Wink & Grin

LarryWhistling
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Posted by narig01 on Thursday, May 23, 2013 1:33 AM
My 2 cents worth. Think about BASF. As a company they are largely invisible. But with their ads people know they exist and they make things. That's one problem the railroads have. People know they exist but have little knowledge of what they do. Besides make people wait at railroad crossings.
I wonder how many people in someplace like Washington DC have a good idea how stuff gets there. Too many people have no concept about how our modern society gets stuff. Or Nebraska is west of Chicago.
Thx IGN
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Posted by narig01 on Thursday, May 23, 2013 1:50 AM
My 2 cents worth. Think about BASF. As a company they are largely invisible. But with their ads people know they exist and they make things. That's one problem the railroads have. People know they exist but have little knowledge of what they do. Besides make people wait at railroad crossings.
I wonder how many people in someplace like Washington DC have a good idea how stuff gets there. Too many people have no concept about how our modern society gets stuff. Or Nebraska is west of Chicago.

Also in the vein.of invisible companies how about Sealed Air/Cryovac. You will see their products in the refrigerator. They are one of the largest producers of food packaging. Or National Starch. They are one of the largest producers of packaging adhesives. Over the course of many years driving a truck saw lots of these kind of companies.
Thx IGN

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