Trains.com

Subscriber & Member Login

Login, or register today to interact in our online community, comment on articles, receive our newsletter, manage your account online and more!

NOW THIS HURTS ME...

3075 views
50 replies
1 rating 2 rating 3 rating 4 rating 5 rating
  • Member since
    October 2001
  • From: OH
  • 17,574 posts
Posted by BRAKIE on Tuesday, May 29, 2007 9:33 AM

BLI/PCM has had a poor QC track record in the past as well as many detail errors/paint on their locomotives..That will hurt their pre-orders as modelers are "gun shy" of ordering sight unseen.

Now a lot of the club members are happy with their BLI locos but,will not pre-order them because some had problems with their Hudsons and SW7/NW2s.

Larry

Conductor.

Summerset Ry.


"Stay Alert, Don't get hurt  Safety First!"

  • Member since
    October 2006
  • From: Prescott, AZ
  • 1,736 posts
Posted by Midnight Railroader on Tuesday, May 29, 2007 9:14 AM
 Virginian wrote:
You guys want them to give you a definite yes or no, and the delivery date right now on everything.  I'm still grateful to get something I want, that's reasonably prototypically accurate, and that runs decent... at all. 
I can remember when you could buy "something I want, that's reasonably prototypically accurate and runs decent" by trading your money for the actual model...not a promise that they'd get started making one, sometime soon.
  • Member since
    April 2006
  • From: THE FAR, FAR REACHES OF THE WILD, WILD WEST!
  • 3,672 posts
Posted by R. T. POTEET on Tuesday, May 29, 2007 9:12 AM
 Midnight Railroader wrote:

 R. T. POTEET wrote:
I ain't ever gonna put money up front in this hobby for items which may or may not show up and which may or may not be worth what I pay for it if it does show up.  I am not going to pre-finance these rinky-dink outfits products as this just becomes an excuse for them to develope the attitude that they can produce substandard merchandise. 
Exactly.

Produce the product first, then sell it. Don't try to make customers your venture-capital angels. You've got to assume risk (Like Hewlett & Packard did) if you want to run a successful business, and asking customers to order what's essentially vaporware is a poor way to try to avoid that risk.

 



Thanks, Midnight Railroader; that's really all I meant when I labeled these outfits "Rinky-dink".  I have entreprenuerial interests which is going to require a considerable investment in equipment and I am willing to risk the capital in that investment.  I hope to produce a product which N Scalers will part with their hard earned dollars to own; the risk, however, should be - and will be - mine.

From the far, far reaches of the wild, wild west I am: rtpoteet

  • Member since
    November 2003
  • From: Colorado Springs, CO
  • 2,742 posts
Posted by Dave Vollmer on Tuesday, May 29, 2007 9:06 AM
 Virginian wrote:

You guys want them to give you a definite yes or no, and the delivery date right now on everything. 

No, see on the PRR M1 4-8-2 in N scale, right now would have been almost 3 years ago.

I think that's a reason to be a little upset.  6 months?  A year?  No problem.  Two years?  Uh, okay...  not great, but I'll wait.  It's been almost 3 years and now they say March 2008 at the earliest.  That will be pushing 4 years!  But then, they keep pushing the date back.

They also have changed their story.  The old excuse was that they had to switch production facilities.  Now it's pre-orders.  Do they have a number, or do they just want "more?"

I sent them another e-mail asking how many more pre-orders will it take after 3 years.

By the way, for you other folks, I've pre-ordered, but the dealer I went through won't charge me until the thing is made and on its way.  So really I haven't invested anything other than time and frustration.

Modeling the Rio Grande Southern First District circa 1938-1946 in HOn3.

  • Member since
    May 2004
  • From: Ohio
  • 1,615 posts
Posted by Virginian on Tuesday, May 29, 2007 8:52 AM

Good grief.  So preorder it from Factory Direct Trains if you want one.  And no money of mine will EVER change hands until something either ships, or is in my hands.  Right now as far as I know BLI/PCM is not planning anything else on my wish list, but if they do, I don't have a big problem with pre-ordering.  Between gas prices and the total NOTHING coming from both political camps as far as immigration/securing our borders is concerned, a little meter that basically tells the current odds of a certain something getting made isn't going to set me off.

BLI/PCM basically told me they planned/hoped to do an N&W J and a Y6b 'someday', back when they first opened, and they finally did do both.  I thought that was very positive.  You guys want them to give you a definite yes or no, and the delivery date right now on everything.  I'm still grateful to get something I want, that's reasonably prototypically accurate, and that runs decent... at all. 

What could have happened.... did.
  • Member since
    October 2006
  • From: Prescott, AZ
  • 1,736 posts
Posted by Midnight Railroader on Tuesday, May 29, 2007 7:48 AM

 R. T. POTEET wrote:
I ain't ever gonna put money up front in this hobby for items which may or may not show up and which may or may not be worth what I pay for it if it does show up.  I am not going to pre-finance these rinky-dink outfits products as this just becomes an excuse for them to develope the attitude that they can produce substandard merchandise. 
Exactly.

Produce the product first, then sell it. Don't try to make customers your venture-capital angels. You've got to assume risk (Like Hewlett & Packard did) if you want to run a successful business, and asking customers to order what's essentially vaporware is a poor way to try to avoid that risk.

 

  • Member since
    November 2003
  • From: Colorado Springs, CO
  • 2,742 posts
Posted by Dave Vollmer on Tuesday, May 29, 2007 7:27 AM

I pre-ordered through Merchandise Service, an online store that specialized in the Pennsylvania Railroad.  They're offering it at a fairly healthy discount.

I noticed that Factory Direct Trains has limits...  For example, there's a supersale on PRR E7Bs, but not the E7A to pull it.  Heck, I already have a LifeLike E7B dummy with the right paint.  It's the A I want, but FDT has them full price.

Modeling the Rio Grande Southern First District circa 1938-1946 in HOn3.

  • Member since
    July 2003
  • From: Metro East St. Louis
  • 5,743 posts
Posted by simon1966 on Tuesday, May 29, 2007 7:21 AM

It will be very interesting to see how this plays out.  I am not in the least bit disposed to pre-order anything.  I have been too well trained by BLI et al to expect discounted versions of what I want to show up later.  I suppose that the first time I don't get a loco that I really want, will be the start of my re-training.  What happens if they don't get enough pre-orders for anything?  They can't keep announcing projects and marketing them to great fanfare and then never producing any of them.

Does anyone else think it is ironic that the BLI/PCM web site is essentially saying Preorder at full MSRP, yet everyday I get an e-mail describing the latest "super sale" from FDT?

Simon Modelling CB&Q and Wabash See my slowly evolving layout on my picturetrail site http://www.picturetrail.com/simontrains and our videos at http://www.youtube.com/user/MrCrispybake?feature=mhum

  • Member since
    May 2005
  • From: Riverside,Ca.
  • 1,127 posts
Posted by spidge on Tuesday, May 29, 2007 12:07 AM

There must be a solution whereby the manufacturers can produce and sell all of what they make instead of mass producing and having to warehouse a bunch of stuff. This is our hobby and we want them to succeed, right? I am not a bussiness man and I do not have a degree nor a certificate in production or planning but manufacturers must try new aproaches and if they are recieved well then great, if not I am sure they will go on to something else.

John

  • Member since
    April 2003
  • 305,205 posts
Posted by Anonymous on Monday, May 28, 2007 11:42 PM
 R. T. POTEET wrote:
 Safety Valve wrote:

No. The Hobby Shop takes your order and sends it to the Distributor. Usually you pay up front and then wait a year if ever. . . . . . . . . . (In) most cases the engine arrives then you need to pay it. That is where the problem of sight-unseen orders come in. If you discover that the engine does not run or other problems it will need to go back for repairs tying up the capital.



I commented to username electrolove's similiar post of a few weeks past; I ain't ever gonna put money up front in this hobby for items which may or may not show up and which may or may not be worth what I pay for it if it does show up.  I am not going to pre-finance these rinky-dink outfits products as this just becomes an excuse for them to develope the attitude that they can produce substandard merchandise.  They were supposed to have had adequate capital to start in business in the first place and they are supposed to maintain adequate capital to stay in business.

I didn't order my wife sight-unseen and I'm sure as aitch not going to order model railroad equipment that way either!!! 

RT, "rinky-dink" outfits?  It is those cottage industries that not only bring some nice products to our hobby, but most importantly, it is the very fabric of what built commerce in our great country. 

There were these two guys name Dave and Bill who started a "Rinky-Dink" business in their garage back in the 1930's - Bill Hewlitt and Dave Packard.  Wink [;)]

 

  • Member since
    August 2005
  • From: Austin, TX
  • 1,752 posts
Posted by Don Z on Monday, May 28, 2007 11:40 PM
 Safety Valve wrote:

No. The Hobby Shop takes your order and sends it to the Distributor. Usually you pay up front and then wait a year if ever. If they have enough orders the item gets made. When the order is complete for that production run, no more will be availible except returns and unsold stock (And eventually Ebay)

If this is how you're treated by the LHS, it's time to find a new store to deal with. I preordered 6 of the AC6000 units from BLI a year ago on May 5th. They finally arrived on the 21st of this month and my LHS never asked for a dime of my money. Now that they are here and I've had a chance to test them and inspect them, he'll be getting my hard earned money for the locomotives.

Don Z.

  • Member since
    April 2006
  • From: THE FAR, FAR REACHES OF THE WILD, WILD WEST!
  • 3,672 posts
Posted by R. T. POTEET on Monday, May 28, 2007 11:31 PM
 Safety Valve wrote:

No. The Hobby Shop takes your order and sends it to the Distributor. Usually you pay up front and then wait a year if ever. . . . . . . . . . (In) most cases the engine arrives then you need to pay it. That is where the problem of sight-unseen orders come in. If you discover that the engine does not run or other problems it will need to go back for repairs tying up the capital.



I commented to username electrolove's similiar post of a few weeks past; I ain't ever gonna put money up front in this hobby for items which may or may not show up and which may or may not be worth what I pay for it if it does show up.  I am not going to pre-finance these rinky-dink outfits products as this just becomes an excuse for them to develope the attitude that they can produce substandard merchandise.  They were supposed to have had adequate capital to start in business in the first place and they are supposed to maintain adequate capital to stay in business.

I didn't order my wife sight-unseen and I'm sure as aitch not going to order model railroad equipment that way either!!! 

From the far, far reaches of the wild, wild west I am: rtpoteet

  • Member since
    May 2005
  • From: Riverside,Ca.
  • 1,127 posts
Posted by spidge on Monday, May 28, 2007 10:41 PM
Thats too bad. I am not usuall yin the market for higher end units but its kind of like Bloomingdales closing and going mail order only. Part of the fun is in the shoping and talking with the associate at the counter.

John

  • Member since
    April 2003
  • 305,205 posts
Posted by Anonymous on Monday, May 28, 2007 10:35 PM
 spidge wrote:

WOW! I really don't like that meter, it inspires me to kick the dog. I refuse to pre-order, especially since I have not seen or heard the unit run.

I understand that the MRR industry needs some creative ways to stay in bussiness without alianating thier distrubutors and especially thier customers. Now if they had a better track record and have had many releases with success then maybe we could do this, but until then those of us who refuse to pay up front for some hope that a  given loco get produced will continue to be creative in our solutions to get what we want. This has been the way most MRRers have moved foreward in the hobby without spending thier retirement money or selling off a child.

There was a time when I was in the market for a Concor model but couldn't find a shop with what I was looking for. When I asked the people in the shop about Concor it was the same answer everywhere, We don't cary Concor as when we purchase the unit at cost and cannot sell it Concor turns around and has a sale that undercuts them by a large margin. I probably would not carry them either, but Concor should have done something to help the retailer move their products. This is a bit different than the PCM situation, but it points out some of the complications that OUR manufacturers are having to deal with.

That History has repeated or is repeating itself these last few months with PCM cutting out the dealers, stores and distributors.

  • Member since
    May 2005
  • From: Riverside,Ca.
  • 1,127 posts
Posted by spidge on Monday, May 28, 2007 10:31 PM

WOW! I really don't like that meter, it inspires me to kick the dog. I refuse to pre-order, especially since I have not seen or heard the unit run.

I understand that the MRR industry needs some creative ways to stay in bussiness without alianating thier distrubutors and especially thier customers. Now if they had a better track record and have had many releases with success then maybe we could do this, but until then those of us who refuse to pay up front for some hope that a  given loco get produced will continue to be creative in our solutions to get what we want. This has been the way most MRRers have moved foreward in the hobby without spending thier retirement money or selling off a child.

There was a time when I was in the market for a Concor model but couldn't find a shop with what I was looking for. When I asked the people in the shop about Concor it was the same answer everywhere, We don't cary Concor as when we purchase the unit at cost and cannot sell it Concor turns around and has a sale that undercuts them by a large margin. I probably would not carry them either, but Concor should have done something to help the retailer move their products. This is a bit different than the PCM situation, but it points out some of the complications that OUR manufacturers are having to deal with.

John

  • Member since
    November 2003
  • From: Colorado Springs, CO
  • 2,742 posts
Posted by Dave Vollmer on Monday, May 28, 2007 10:03 PM

PCM's track record...  So far in N they've given us ONLY the E7:

Announced upwards of 2-3 years ago but not made:

N scale PRR M1 4-8-2

N scale E8/9

N scale PA/B

N scale N&W/PRR H2a hopper

HO scale PRR I1sa

There are others in HO...

PCM produces VAPORWARE.

Modeling the Rio Grande Southern First District circa 1938-1946 in HOn3.

  • Member since
    August 2004
  • 2,844 posts
Posted by dinwitty on Monday, May 28, 2007 9:52 PM

have they produced the models theyve said they would? Really I never pre-order unless I would be sure its a reputable company.

But I have a pre-order for the Sunset HO electroliner but they didnt need any money down.

I like What BLI/PCM has done for the hobby, but like any pre-order expect no product till release, period.

Got the N&W 2-6-6-4... decent....and never thought this model would get made. 

there was a cartoon in one of model mags years ago, shows a model manufacturing company, a couple of guys standing around..

 "Hey Frank, you think its about time we drafted, tooled and made that NYC Mohawk we said we'd do a year ago?"

 

 

 

  • Member since
    November 2003
  • From: Colorado Springs, CO
  • 2,742 posts
Posted by Dave Vollmer on Monday, May 28, 2007 9:13 PM

PCM has been yanking us by the - you know - for almost 3 years on the Pennsy M1 4-8-2 in N.

The excuse-o-meter still reads low.  I've already pre-ordered one.  I ain't gonna order more.

PCM has pretty much shut any other manufacturer out of Pennsy N scale steam.

Here's a news flash, PCM!  If you never make what you promise, NO ONE'S GONNA PRE-ORDER!!!

I'm just a lot P.O.'d at PCM.Grumpy [|(]

Modeling the Rio Grande Southern First District circa 1938-1946 in HOn3.

  • Member since
    April 2003
  • 305,205 posts
Posted by Anonymous on Monday, May 28, 2007 9:09 PM

No. The Hobby Shop takes your order and sends it to the Distributor. Usually you pay up front and then wait a year if ever. If they have enough orders the item gets made. When the order is complete for that production run, no more will be availible except returns and unsold stock (And eventually Ebay)

PCM started this gauge thing recently I think in some kind of response to the constant barrage of questions as to if a item will be produced. Or perhaps a Pavalov's Marketing Stragety to get customers to feel as they MUST order or miss out. I dont know. All I know that on a basic level this gauge is a slap and a insult to my intellect and desire to be a customer. I'll spend my dollars somewhere else.

Back to the Hobby Shop... the recent introduction of Factory Direct Trains really casterated the Hobby Shop because they can price items so low retail right out of the factory that the Hobby Shops basically says "That's it! No more... no money in it"

This is the only company in the entire hobby that is trying to do crazy stunts like this. All the others quietly produce and release Locomotive items on time and without fanfare.

Oh that one engine order I have with the store? It will be paid in full sometime this summer and all I have to do is wait to see it next year. The other two engines I plan to buy are availible at the store right now and online without any wait. Just need to get the budget straight before I go down and buy it.

Most cases the engine arrives then you need to pay it. That is where the problem of sight-unseen orders come in. If you discover that the engine does not run or other problems it will need to go back for repairs tying up the capital.

Sometimes with this gauge it;s easy to see if a company has any desire to produce an item. At least it saves me the waste and agony of waiting a year or more while they decide if they want to make the damn thing.

Ultimately I think it is a very poor business model and one that does not work. If it did, all the other Manufactors like Atlas, Proto, Walthers etc etc etc will do it or already have done it.

Im sorry to be so negative, but Im very disappointed with this and expected better like they used to be under a orginal management.

  • Member since
    June 2004
  • From: Bremerton, Wa
  • 540 posts
Posted by jguess733 on Monday, May 28, 2007 8:59 PM
How does the pre-order deal work? You pay all that money, and then when they get around to making it you get it?

Jason

Modeling the Fort Worth & Denver of the early 1970's in N scale

  • Member since
    April 2003
  • 305,205 posts
Posted by Anonymous on Monday, May 28, 2007 8:41 PM
 AggroJones wrote:

http://precisioncraftmodels.com/PCM---SP-Cab-Forward-AC-12-4-8-8-2,-HO-c3146.html

OUCH! Check out the meter! This kinda really blows. But I still refuse to preorder anything. Gotta see it before making the desion to purchase. Learned my lesson from preordering Broadway's SF 3751. Chea...they ship me a gray locomotive with 3 air pumps. Laugh [(-D] 

I may just have to get the Intermoutain AC-12 and swap out the motor with a faster one.

 

Precisely.

In fact, I was considering earlier last week that my engine orders with PCM/BLI is at a end. It is very unlikely that I wont get the B&O 4-6-2 that I wanted and will subistute a Proto E unit for the same train I have planned for it instead. I have one engine order left and that will be that. At least on that one order they moved it up from November of Next year to March of next year. (Knock on wood)

I get angry when I see that bright graphic that basically says "Order it" I say.. no more. Not until the products arrive somewhere where I can actually hear and see it run. That means a train show or Ebay.

Future orders will probably go to Proto because I like the QSI technology more than anything.

It was a fun ride while it lasted though these last few years with BLI. What a BLAST that was. =)

  • Member since
    July 2002
  • From: California
  • 3,722 posts
NOW THIS HURTS ME...
Posted by AggroJones on Monday, May 28, 2007 8:32 PM

http://precisioncraftmodels.com/PCM---SP-Cab-Forward-AC-12-4-8-8-2,-HO-c3146.html

OUCH! Check out the meter! This kinda really blows. But I still refuse to preorder anything. Gotta see it before making the decision to purchase. Learned my lesson from preordering Broadway's SF 3751. Chea...they ship me a gray locomotive with 3 air pumps. Laugh [(-D] 

I may just have to get the Intermoutain AC-12 and swap out the motor with a faster one.

 

"Being misunderstood is the fate of all true geniuses"

EXPERIMENTATION TO BRING INNOVATION

http://community.webshots.com/album/288541251nntnEK?start=588

Subscriber & Member Login

Login, or register today to interact in our online community, comment on articles, receive our newsletter, manage your account online and more!

Users Online

There are no community member online

Search the Community

ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Model Railroader Newsletter See all
Sign up for our FREE e-newsletter and get model railroad news in your inbox!