Horizon Hobby Shopping Cart

[maxman]

richhotrain

Which website are you using? Horizon Hobby owns Athearn, and it also owns Tower Hobby which, in turn owns Omni Models, the eBay store.

Horizon Hobby.  If you try to order from Athearn it takes you to the Horizon Hobby website.

[richhotrain]

maxman

Has anyone had any success using the Horizon Hobby ordering shopping cart during the past 2 to 3 weeks?  I want to order a couple Athearn items but I got the quantity incorrect.

Which website are you using? Horizon Hobby owns Athearn, and it also owns Tower Hobby which, in turn owns Omni Models, the eBay store.

Rich

[RR_Mel]

Try clearing the Horizon Hobby cookie in your browser then see if you can restart the ordering process with a clean slate.

 

 

 

Mel

 

 

 

My Model Railroad   

http://melvineperry.blogspot.com/

 

Bakersfield, California

 

I'm beginning to realize that aging is not for wimps.

 

[mlehman]

Normally, holding the CTRL or Shift keys down while you click on Reload in your browser will force a page reload, which may clear this up.

Or try closing your browser entirely, then revisit things and proceed to reenter the correct ordering info. I've never ordered directly from Horizon, so not sure if this will work for you.

[maxman]

Has anyone had any success using the Horizon Hobby ordering shopping cart during the past 2 to 3 weeks?  I want to order a couple Athearn items but I got the quantity incorrect.

I cannot get the quantities changed, the delete items button does not have any effect, and there does not appear to be any way to refresh the page.

I called the help number, but I just get the "due to the virus everyone is working from home and wait times will be longer" message.  I understand that, so no problem there.  But I also sent an email about two weeks ago that hasn't been answered.

My need is not urgent, but I'm wondering if anyone has had better luck.

Thanks