Some time ago there was a change in the forums that made it so that I could not see videos. Seems to me there was a description of how to correct the problem, which I didn't understand. I thought I had saved it for my son to look at and translate it for me. Well, I searched my favorites and can't find anything I recognize as the thread.
Could someone either direct me to the the correct site or explain haw to view the videos on the forums. I have missed them, but didn't have the opportunity to have him look at it until now.
Thank you,
Richard
Which browser are you using? I generally use firefox, but sometimes things don't open. I don't seem to have a problem with internet explorer.
I use Fire Fox, and I can watch user videos with no problems, and just a few MRR videos, like issue previews.
Most MRR videos, like Cody's office, and MRVP don't work. They keep on freezing, sound keeps going.
I have IE, same proplem, on my new lap top, with Widows 10, using Edge, same problem. And I also have 100mbps internet.
I've just given up trying to watch them. I don't know what it is. At first I thought I needed a new video card/player as my desk top is T3500 work station, Windows 7 professuinal, but the same things happen with the newest and greatest.
Mike.
My You Tube
The videos that people post in the forum are youtube mostly. Youtube used to use Adobe flash but the various browsers started block flash and the switched to HTML 5. If you are updating your software and browsers it should be no problem to play those.
I do not know what MRVP uses. At one time I had an add-on that allowed me to download them and watch later. That no longer works. I can watch those videos in real time.
Henry
COB Potomac & Northern
Shenandoah Valley
Everthing on my computer is updated automatically, including Microsoft updates to Windows 7 Professional, and when I checked Fire Fox, I have the lastest version.
I just had to go through customer service, as I can't even try to view MRExtras, like Cody's office. It says I'm not a subscriber.
I don't know what it is, and neither does CS, she said "It's one of those clitches".
I have a feeling this thread is going to turn into the constant rants that we all went through a couple of years ago? (not sure of when that was taking place) when they made changes. And maybe it should. I'm not even talking about the forums, I just want access to what I have with my subscription.
What sort of other background services do you have running? Things like AV scanners and such. It's important to allow cookies for this site because that's how the login works. I've been a subscriber to MRVP since th ebeginning and though I've moved twice and have had a wide variety of internet speeds (currently the fastest I've ever had - mostly overkill, really), I've never had an issue with the videos playing. No problems on YouTube videos, either, and I watch a lot there. A machine without a dedicate video card will have issues with 4K videos on YouTube, but MRVP isn't 4K, at least not yet. My other computer at my workbench does not have a dedicated video card, and I can watch the videos over there.
The other factor - you may have 100mb internet, but are you plugged in to the router or connecting via WiFi? What speed are you getting there? Try the speedtest from there, if you are falling back to one of the older wifi standards your connection may be slower than you think.
If I think of anything else I'll add it.
--Randy
Modeling the Reading Railroad in the 1950's
Visit my web site at www.readingeastpenn.com for construction updates, DCC Info, and more.
I just looked, I have no other add ons or extensions, and I am plugged directly into the modem, and not the wifi router.
I tried Chrome, ok, some stuff worked, I actually watched a whole episode of Cody's Office, no freezing up, but still not able to get into the archives. It takes a call to customer service to do this.
I use E Set for security, and no problems with that.
EDIT: All of this just recently started happening. I've always had problems with the MRVP, to the point I cancelled my subscription to MRVP.
And, customer service said they have way more calls per day than normal, about web site problems.
Just check speeds again, at 9:32 pm CDST, download, 118.05, upload, 11.87.
Recently, the User videos tht are listed when you click on community will not enlarge to full screen (iPad - Safari). If I search for them on YouTube they work fine. All the MRVP videos enlarge fine.
Gary
This morning when I click on the Logging in the Sacramento Mountains user video, there is no video.
Once again, can't get to the digital archives, and once again, I will make the call to CS. Getting to be an old and tiring routine.
I hope other problems haven't hijacked Richards original post, but it did kind open a whole new can of problems that most of us have just had to deal with. And on no other site that I go to, has this been happening.
I don't have any trouble watching the videos. I am using the newest version of FireFox 59.0.2 (64-bit). My computer is still running Windows 8.1 because I turn off the updates since they mess with my video editing software.
Here is the link you might be looking for:
Having trouble viewing this video? Please visit our Video FAQ page.
Good luck.
Richard, I spent about a 1/2 hour on phone with CS this morning, trying to get things fixed so I could get into the digital archives.
She said there have been problems with the site not recognizing log-in credentials, she straightend out my problems, for now anyway, as I did this about 3 weeks ago, but I guess it might not be a permanent fix. Who knows!?
At least I can now view what I paid for.
So, give CS a call, I know it's a pain, but they are helpfull, although they are not the actual IT personal that set all this up, they do have the ability to reset things.
EDIT: MRR Customer service: 877-246-4879. If you have a subscription, there are a few hoops you have to jump through for identification purposes, like account #, etc. If you are a subscriber, the account number is on the mailing sticker on the mag., the number between the ## above your name.
One question are you surfing with a VPN (If you don’t know what a VPN is you aren‘t assuming you are viewing from home) if you are try turning it off and see if that helps.
Joe Staten Island West
In my case Joe, no VPN.
mbinsewi Richard, I spent about a 1/2 hour on phone with CS this morning, trying to get things fixed so I could get into the digital archives. She said there have been problems with the site not recognizing log-in credentials, she straightend out my problems, for now anyway, as I did this about 3 weeks ago, but I guess it might not be a permanent fix. Who knows!? At least I can now view what I paid for. So, give CS a call, I know it's a pain, but they are helpfull, although they are not the actual IT personal that set all this up, they do have the ability to reset things. Mike. EDIT: MRR Customer service: 877-246-4879. If you have a subscription, there are a few hoops you have to jump through for identification purposes, like account #, etc. If you are a subscriber, the account number is on the mailing sticker on the mag., the number between the ## above your name.
Delete your cookies/clear browser history. Then try logging in fresh. The website software seems to corrupt your login at some point when you check remain logged in. This solution worked for me. It is a pain though.
BMMECNYCDelete your cookies/clear browser history. Then try logging in fresh. The website software seems to corrupt your login at some point when you check remain logged in. This solution worked for me. It is a pain though.
Thanks for the tip.
I have my settings to delete when I close the browser, and I ususally go through control panel, and internet options, and delete history with the shift button held.
It's clearly on their end, as the lady in CS described it, and admitted.
The site has been having problems with log in credentials, and passwords.
I guess I'm glad to hear I'm not the only one that had these problems.
After I got my new phone about four months ago, it was like pulling teeth trying to log in. It would take ten, sometimes fifteen minutes. I guess I just got sick of it, that's why I haven't been around for a while.
Tonight I thought what the heck, let's see what happens when I try to log in.....Miraculously it just worked right away. Hopefully not just a fluke. I'll just have to wait and see how it goes next time.
Take it easy all. Track Fiddler