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<p>[quote user="mbinsewi"]</p> <p>Richard, I spent about a 1/2 hour on phone with CS this morning, trying to get things fixed so I could get into the digital archives.</p> <p>She said there have been problems with the site not recognizing log-in credentials, she straightend out my problems, for now anyway, as I did this about 3 weeks ago, but I guess it might not be a permanent fix. Who knows!? </p> <p>At least I can now view what I paid for.</p> <p>So, give CS a call, I know it's a pain, but they are helpfull, although they are not the actual IT personal that set all this up, they do have the ability to reset things.</p> <p>Mike.</p> <p>EDIT: MRR Customer service: 877-246-4879. If you have a subscription, there are a few hoops you have to jump through for identification purposes, like account #, etc. If you are a subscriber, the account number is on the mailing sticker on the mag., the number between the ## above your name.</p> <div style="clear:both;"> </div> <p>[/quote]</p> <p>Delete your cookies/clear browser history. Then try logging in fresh. The website software seems to corrupt your login at some point when you check remain logged in. This solution worked for me. It is a pain though.</p>
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