Trains.com

Subscriber & Member Login

Login, or register today to interact in our online community, comment on articles, receive our newsletter, manage your account online and more!

Sounding the magazine missed delivery alarm

2009 views
11 replies
1 rating 2 rating 3 rating 4 rating 5 rating
  • Member since
    August 2014
  • 251 posts
Sounding the magazine missed delivery alarm
Posted by tedtedderson on Friday, February 23, 2018 5:51 PM

When is it appropriate to tell kalmbach you didn't receive the latest issue of model railroader? 

Or does anyone know if some are late? 

T e d

  • Member since
    December 2015
  • From: Shenandoah Valley
  • 9,094 posts
Posted by BigDaddy on Friday, February 23, 2018 5:54 PM

You should have received March by now

 The April video teaser just came out today, so I suspect it hasn't shipped yet.  My subscription lapsed and nobody told me.  Maybe they tried to renew it but my credit card number had changed.   I won't get the April issue.  In this day of computers, I don't see why should take a month to get back in the system.
 

Henry

COB Potomac & Northern

Shenandoah Valley

  • Member since
    January 2017
  • From: Southern Florida Gulf Coast
  • 18,255 posts
Posted by SeeYou190 on Friday, February 23, 2018 5:56 PM

I usually receive mine by the first week of the prior month. I get February the first week of January, March the first week of Feburay... and so on.

.

If your March issue is not there yet, you need to let someone know.

.

-Kevin

.

Living the dream.

  • Member since
    August 2014
  • 251 posts
Posted by tedtedderson on Friday, February 23, 2018 6:07 PM

SeeYou190

I usually receive mine by the first week of the prior month. I get February the first week of January, March the first week of Feburay... and so on.

.

If your March issue is not there yet, you need to let someone know.

.

-Kevin

.

 

Ok. Thanks guys. 

T e d

  • Member since
    January 2010
  • From: Chi-Town
  • 7,712 posts
Posted by zstripe on Friday, February 23, 2018 6:20 PM

Should You need it:

https://www.kalmbach.com/contact-us/

Take Care! Big Smile

Frank

  • Member since
    February 2002
  • From: Reading, PA
  • 30,002 posts
Posted by rrinker on Friday, February 23, 2018 7:11 PM

Should have physical march by now for sure. Digital April - well I'm already 3/4 through it. No spoilers on the April Fool joke though.

                                  --Randy

 


Modeling the Reading Railroad in the 1950's

 

Visit my web site at www.readingeastpenn.com for construction updates, DCC Info, and more.

  • Member since
    July 2006
  • From: Pittsburgh, PA
  • 1,796 posts
Posted by JoeinPA on Friday, February 23, 2018 8:45 PM

rrinker

Should have physical march by now for sure. Digital April - well I'm already 3/4 through it. No spoilers on the April Fool joke though.

                                  --Randy

I like the placement.

Joe

 

 

  • Member since
    April 2003
  • 305,205 posts
Posted by Anonymous on Saturday, February 24, 2018 10:40 AM

BigDaddy
In this day of computers, I don't see why should take a month to get back in the system.

Because the April issue is already printed and packaged to ship   They didnt print one for you.   There was a MRVP video where they showed the whole process. 

 http://mrv.trains.com/series/mr-insider/2015/04/mr-insider-exclusive-printing-model-railroader-at-quadgraphics

 

  • Member since
    August 2014
  • 251 posts
Posted by tedtedderson on Friday, March 30, 2018 5:23 PM

Just as a follow-up...

I recieved my missing issue today. 

Thumbs Up

T e d

  • Member since
    December 2015
  • From: Shenandoah Valley
  • 9,094 posts
Posted by BigDaddy on Saturday, March 31, 2018 7:45 AM

That took quite a while.  I got my April edition they said I wouldn't get 2 weeks ago.  I almost bought one at Barnes and Noble but they still had March as of that time.

Waiting for May

 

Henry

COB Potomac & Northern

Shenandoah Valley

  • Member since
    August 2014
  • 251 posts
Posted by tedtedderson on Saturday, March 31, 2018 8:56 AM

BigDaddy

That took quite a while.  

To be fair to the magazine, I didn't request a replacement in February when most of the previous replies above were posted.  I waited until I recieved the April issue to get my account number from the mailing sticker. So sometime in March I sent the request.  Probably took a little over 2 weeks to get it. 

I haven't watched the quad graphics video yet but I'm sure getting a month old issue mailed is an annoying task and probably expensive.  The magazine delivered in a shipping envelope in better condition than any other issue in the past 4 years. 

The other day I gave up hope and wrote off the missing issue for my collection.  However they met if not exceeded my expectations. 

As my wife could attest, I could complain. But it wouldn't be justified... this time Stick out tongue.

T e d

  • Member since
    March 2002
  • From: Milwaukee WI (Fox Point)
  • 11,439 posts
Posted by dknelson on Saturday, March 31, 2018 5:03 PM

tedtedderson

Just as a follow-up...

I recieved my missing issue today. 

Thumbs Up

T e d 

Ask your mailman which article he liked best ....

Dave Nelson

Subscriber & Member Login

Login, or register today to interact in our online community, comment on articles, receive our newsletter, manage your account online and more!

Users Online

There are no community member online

Search the Community

ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Model Railroader Newsletter See all
Sign up for our FREE e-newsletter and get model railroad news in your inbox!