Guys,
I have ventured into the land of n-scale after a 10 yr break from HO. I am familier with the quality of many manufacturers products in HO, but not in N. My problem is this: I have been a fan and modeler of the N&W for years. My fav loco is the 4-8-4J. As a surprise, my wife bought me one of the yellow box "limited edition" J's from Bachman. She was really thrilled to find this for me, but upon placing it on the track, it wouldn't run. After inspecting it, there appears to be 2 wires running from the back bogie trucks. Both these wires are broke. Are they so fragile that they break right out of the box? If so, what is the fix? Was this a noted problem? I would really like to fix this and restore her happiness so any help would be great.
Jeff
I would contact Bachmann's repair department and see what they have to say.
they can be found here:
Bachmann's Lifetime Limited Warranty covers motorized units only. Under the warranty, Bachmann can decide whether to repair or replace an item at their discretion.Items less than a year old are fully covered and will be serviced or replaced at no charge when accompanied with warranty card or proof of purchase.For items more than one year old, there is a nominal service charge for repair or replacement (prices subject to change):
Contacting ServiceTo send us e-mail, click here: Online Service FormOrders, repair inquiries, or general inquiries may also be sent to:
Bachmann's Service Department is available Monday through Friday from 9 am to 4 pm (All Times Eastern). Customer Service for all scales can be reached toll free by US and Canadian customers at 800-356-3910 or Fax at 215-554-6734. Customers from all other countries should call [Exit Code]-1-215-533-1600. Please be aware that due to the quantity of calls we receive each day, you may need to leave a message on our voice mail system. Your call will be returned as soon as a service technician is available. We thank you in advance for your patience. Parts: Ext. 328 or 329 Technical Support HO, N, On30 Scales: Ext.336, 337 or 338 Technical Support Large Scale: Ext.334 or 335 Technical Support Williams O Scale: Ext. 335 Repair Status: Ext. 331 Managers: Customer Service: Ext.304 - Parts: Ext. 330
-G .
Just my thoughts, ideas, opinions and experiences. Others may vary.
HO and N Scale.
After long and careful thought, they have convinced me. I have come to the conclusion that they are right. The aliens did it.