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Why I Hate the New Software

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  • Member since
    January 2013
  • From: PA
  • 481 posts
Posted by Schuylkill and Susquehanna on Sunday, December 8, 2013 10:20 AM

I've found an issue that I don't think has been described before.

Internet Explorer refuses to allow me access to any of the forum pages while I am logged in.  I can access them through Firefox (only just remembered I have a second internet browser - after a couple weeks! Bang Head)  I've tried logging out and in starting from various pages, and it doesn't make a difference - no community access from IE.

Most of the "missing" buttons can be found in the "file, edit, insert, view, format, tools" tabs along the top of the post text editor.  The only one that I can't find is "preveiw" feature.  I miss being able to see what the post will actually look likeSad

Overall, this isn't too bad.  I'd say Yahoo Mail's / AT&T Mail's reformating was much worse.

Finally back,

S&S

 

 

P.S.  To be absolutely clear, I DON'T hate the new site.  It's only slightly annoying once in a while until I get used to it.

 

Modeling the Pennsy and loving it!

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  • From: OH
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Posted by BRAKIE on Sunday, December 8, 2013 12:22 PM

Bob,Try this then if you haven't already..Add trains.com to your compatibly box then log out,delete your cookies and sign in on the MR home Page.

I'm not sure if that will help but,its worth a try.

 

Larry

Conductor.

Summerset Ry.


"Stay Alert, Don't get hurt  Safety First!"

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Posted by superbe on Sunday, December 8, 2013 3:50 PM

Larry,

I was unable to log out, got this message:

404 - File or directory not found.

Deleted the cookies, tried again and got the same message.

Thanks,

Bob

  • Member since
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  • From: Northfield Center TWP, OH
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Posted by dti406 on Sunday, December 8, 2013 4:44 PM

BRAKIE

Bob,Try this then if you haven't already..Add trains.com to your compatibly box then log out,delete your cookies and sign in on the MR home Page.

I'm not sure if that will help but,its worth a try.

 

 

Larry, that's a fine idea but for those of us at work we are not allowed to reconfigure IE so that solution is totally impractible.  The IT staff at a company that I am sure locks down most of the software on their system would recognize that we can't change anything and would install something that works on all browsers, which means the IT staff at Kalmback is totally stupid and should go back to school and learn how to deal with computers and software systems.

 

Rick J

Rule 1: This is my railroad.

Rule 2: I make the rules.

Rule 3: Illuminating discussion of prototype history, equipment and operating practices is always welcome, but in the event of visitor-perceived anacronisms, detail descrepancies or operating errors, consult RULE 1!

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Posted by BRAKIE on Sunday, December 8, 2013 5:07 PM

dti406
Larry, that's a fine idea but for those of us at work we are not allowed to reconfigure IE so that solution is totally impractible. The IT staff at a company that I am sure locks down most of the software on their system would recognize that we can't change anything (SNIP)

Ugh! That do make it bad..

-------------------------------------

which means the IT staff at Kalmback is totally stupid and should go back to school and learn how to deal with computers and software systems.

-------------------------------------

Or maybe there trying to please the smart phone users,the Ipad users,Nook HD+  and Kindle Fire Tablet users etc and not getting it right?

 

Larry

Conductor.

Summerset Ry.


"Stay Alert, Don't get hurt  Safety First!"

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  • From: Orig: Tyler Texas. Lived in seven countries, now live in Sundown, Louisiana
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Posted by jeffrey-wimberly on Sunday, December 8, 2013 5:54 PM

superbe
I was unable to log out, got this message: 404 - File or directory not found. Deleted the cookies, tried again and got the same message.

Bob: Go to the Classic Toy Train forum. They have the old software. You can log out there.

Running Bear, Sundown, Louisiana
          Joined June, 2004

Dr. Frankendiesel aka Scott Running Bear
Space Mouse for president!
15 year veteran fire fighter
Collector of Apple //e's
Running Bear Enterprises
History Channel Club life member.
beatus homo qui invenit sapientiam


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  • From: SE. WI.
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Posted by mbinsewi on Sunday, December 8, 2013 6:15 PM

I didn't realize until a few days, while in Garden Railroads, that the MRR is the only site that changed !  The rest still use the old format.  I suppose it's only a matter of time before they all are changed.

Mike.

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Posted by superbe on Sunday, December 8, 2013 6:58 PM

Hi Jeff,

That worked for loging out, but when I logged back in there was no change in the buttons.

Back when Video Plus first started I had trouble but afet a few months everything started working as it should.

One of the things I've learned from modeling is to have patience wether or not I like it.

I can manage the way it is until Kalmback gets their software straightened out.

Thanks for the help.

Hope you are mending well.

Bob

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  • From: Reading, PA
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Posted by rrinker on Sunday, December 8, 2013 7:28 PM

 Really? You think Kalmbach should design the web site so that no matter what lockdown configuration your coporate IT should choose to implement, it should work?

 I know many places where this site and others like it are just totally blocked, classified as "discussion forums" and disallowed by content filtering.

 At least you can get here and post. That means 99% of it is working.

 

What buttons are missing? There is no preview anymore. There's a mysterious 'P' in the lower left in both IE and Chrome that seems to do nothing more than update the word count. And maybe jump you to the top of your post. Perhaps that's where preview should be.

       --Randy

 

 


Modeling the Reading Railroad in the 1950's

 

Visit my web site at www.readingeastpenn.com for construction updates, DCC Info, and more.

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Posted by NevinW on Sunday, December 8, 2013 7:36 PM
I'm on a MAC using Safari. Absolutely no problems at all.
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Posted by Kyle on Monday, December 9, 2013 2:06 AM

NevinW
I'm on a MAC using Safari. Absolutely no problems at all.
 

i use Safari on the I-Phone, and there are several bugs, and it is slow, and hard to navigate.  The old software was a lot faster, easier to navigate and I didn't have any bugs.  It was also easier to find things on the MRR website.

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Posted by richhotrain on Monday, December 9, 2013 4:26 AM

NevinW
I'm on a MAC using Safari. Absolutely no problems at all.
 

Well, there you have it.  We just learned the default options for the new software.

Buy a Mac and use Safari, and all your problems will end.

Laugh

Rich

Alton Junction

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Posted by rrinker on Monday, December 9, 2013 7:16 AM

 Harder to find seems like a silly argument, since the menu structure at the top of the page is almost 100% identical to what it was, it's just now dynamic so the options show up only when you hover over them. It wasn;t a radical alteration of where things are, it was almost all just appearance changes.

          --Randy

 


Modeling the Reading Railroad in the 1950's

 

Visit my web site at www.readingeastpenn.com for construction updates, DCC Info, and more.

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  • From: Pittsburgh, PA
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Posted by JoeinPA on Monday, December 9, 2013 9:36 AM

Kyle

 

 
NevinW
I'm on a MAC using Safari. Absolutely no problems at all.
 

 

 

i use Safari on the I-Phone, and there are several bugs, and it is slow, and hard to navigate.  The old software was a lot faster, easier to navigate and I didn't have any bugs.  It was also easier to find things on the MRR website.

 

 

Kyle:

Why don't you try using a laptop or desktop to access the forum and see if you have the same problems. It sounds like your problems are more associated with your phone/browser than the forum software. I don't know if the forum software is optimized for smart phones.

Joe

Moderator
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Posted by tstage on Monday, December 9, 2013 9:49 AM

Maybe Kyle could find that out from Kalmbach Customer Service...........[What was I thinking??? Confused ]

https://tstage9.wixsite.com/nyc-modeling

Time...It marches on...without ever turning around to see if anyone is even keeping in step.

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Posted by richhotrain on Monday, December 9, 2013 11:18 AM

tstage

Maybe Kyle could find that out from Kalmbach Customer Service...........[What was I thinking??? Confused ]

 

Tom, if Kyle ever becomes Moderator, you are going to be in deep doo-doo.  

 

Rich

Alton Junction

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Posted by tstage on Monday, December 9, 2013 11:24 AM

Yep.

https://tstage9.wixsite.com/nyc-modeling

Time...It marches on...without ever turning around to see if anyone is even keeping in step.

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  • From: Orig: Tyler Texas. Lived in seven countries, now live in Sundown, Louisiana
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Posted by jeffrey-wimberly on Monday, December 9, 2013 11:42 AM

Everybody have their pooper-scoopers ready?

Running Bear, Sundown, Louisiana
          Joined June, 2004

Dr. Frankendiesel aka Scott Running Bear
Space Mouse for president!
15 year veteran fire fighter
Collector of Apple //e's
Running Bear Enterprises
History Channel Club life member.
beatus homo qui invenit sapientiam


  • Member since
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  • 918 posts
Posted by Kyle on Monday, December 9, 2013 11:49 AM

On the old software,there was a mobile site that worked great,but I also used the full site and it worked really well.  This new software is help an improvement for smart phoneusers.

Moderator
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Posted by tstage on Monday, December 9, 2013 12:07 PM

Here you go, Kyle:

https://secure.kalmbach.com/customer/ContactForm.aspx

If you'd rather phone or fax:

https://secure.kalmbach.com/customer/help.aspx?siteid=14&pubcode=mrr

Can't make it any easier for you...

Tom

https://tstage9.wixsite.com/nyc-modeling

Time...It marches on...without ever turning around to see if anyone is even keeping in step.

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Posted by richhotrain on Monday, December 9, 2013 3:45 PM

On the other hand, Tom, you are already deep in doo-doo.

Rich

Alton Junction

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Posted by tstage on Monday, December 9, 2013 3:55 PM

Nothing ventured; nothing gained, Rich.  (Whisper Sadly...I don't think the latter will apply in this case.  Always room for hope though.)  I do have my hip waders on as a backup. Big Smile

Tom

https://tstage9.wixsite.com/nyc-modeling

Time...It marches on...without ever turning around to see if anyone is even keeping in step.

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Posted by richg1998 on Monday, December 9, 2013 4:12 PM

Kyle

On the old software,there was a mobile site that worked great,but I also used the full site and it worked really well.  This new software is help an improvement for smart phoneusers.

 

Smartphone is the wave of the future, get use to it. Change is a constant now a days.

Go with the flow.

With Fireox, hardly any issues. Many refuse to install FF which is very easy to do.

Rich

If you ever fall over in public, pick yourself up and say “sorry it’s been a while since I inhabited a body.” And just walk away.

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Posted by zstripe on Monday, December 9, 2013 4:42 PM

Being a Moderator should have nothing to do with being able to accept advice, given six days ago, unless I totally missed something. But maybe, I should  say this thread is becoming frayed.

Cheers, Drinks

Frank

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