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Buyer Beware

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Buyer Beware
Posted by Anonymous on Thursday, January 31, 2008 7:12 PM
BUY NOTHING from the Ebay seller with the user ID of FORGIONNE. (Guisseppi Forgionne) I bought a Williams brass Hudson advertised as "small piston rod need reattachment, mising a small jewell from one of the marker lights, loose tender wheels." It arrived as COMPLETE JUNK, a basket case, held together only by gravity. All the wheels, except the drivers, were in a bag, leading and trailing truck frames broken, brass tender severely dented in two places, smoke boxes bent and most of the piping un-soldered and hanging. The pieces were bubble wrapped. The box was undamaged. It was SENT this way. There was NO USPS DAMAGE. His policy is NO REFUNDS and apparently, NO DISCUSSION. Since he will not accept Paypal, a buyer has no recourse. BUY NOTHING FROM THIS PERSON. If you're willing to risk getting junk, make me an offer on the Hudson!
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Posted by LS1Heli on Thursday, January 31, 2008 8:21 PM

 3rdRailer wrote:
"small piston rod need reattachment, mising a small jewell from one of the marker lights, loose tender wheels."

Dude, that alone right there tells you it was junk. All these people thinkin' their getting a deal. 

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Posted by ogauge on Thursday, January 31, 2008 8:25 PM

Yea, I don't mind that kind of add for a 60 or 70 year old engine, but for a new (10year old) one I'd say no way or you should expect to pay pennies on the dollar.  Sorry for your misfortune. 

Might be a good kit bashing engine now!

 

Dennis H. W. Lafayette, IN Too many trains feels just right....
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Posted by gvdobler on Thursday, January 31, 2008 8:30 PM

  Once you have paid for an item, you have completed your end of the contract and you deserve a positive feedback.  You will notice this seller put a negative feedback on your ID after you put one on his. That's why they hold off.  I saw somebody put a neutral feedback on a seller of CW80s and she imediately put a negative on his in return. 

If you are a buyer, never give a feedback (positive or negative) to anyone that has not already given one to you.

You have no defense against people like this on the ebay site, all you can do is try to let everyone know.  Negatives don't seem to hurt the large sellers, but they hurt individuals with a small number of feedbacks.

My 2 cents.

Corrected based on futher information.

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Posted by mdainsd on Thursday, January 31, 2008 8:33 PM

Even without using paypal you still have recourse through eBay. File a grievence.

 

I've had more than one williams fall apart in the box, but the parts never managed to get themselves into a plastic bagWhistling [:-^]

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Posted by ogauge on Thursday, January 31, 2008 8:40 PM
And they are changing the rules so sellers cannot leave a buyer anything but positive feedback.  And I'll admit, I don't really like that but its part of the game.  They seem to be taking away more of an honest sellers ability to combat an unscupulous buyer.  And to be fair, there are some of both out there. 
Dennis H. W. Lafayette, IN Too many trains feels just right....
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Posted by rtraincollector on Thursday, January 31, 2008 8:54 PM

I don't know both sides of this story but I do know I have bought from him 3 or 4 times and everytime I got something from him I got just as described . With over 7000 feedback your going to run into someone that has a beef and to me if you come running here to cry about a deal that isn't what you thought you were getting I'm sorry your a first time poster as of this and morethan likely if I didn't state this it probally would of been close to your last other than a couple of times to respond to a few here about your deal that wasn't as grand as you thought or to keep the post at the top by making another comment so it would bounce to the top again. Other than that you need to learn a few things and it does hurt when you feel you were cheated I'm not saying you weren't as it is a small poossibility you might have. I just looked at your feedback and out of the 19 you have left for others 15 are negative that tells me you have a real problem there guy.

I can't believe that many people have done wrong. I think you try to scam sellers.

Life's hard, even harder if your stupid  John Wayne

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Posted by LS1Heli on Thursday, January 31, 2008 10:18 PM

rt...I think your right.

Dude, you got like 6 negative feedback in like 6 months. I think you might be a little over agressive here?

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Posted by ben10ben on Thursday, January 31, 2008 10:48 PM

Funny, it seems that you also have a problem with the seller mwinternetauctionsonmain.

I can tell you that I have bought from them several times, opting to both have them ship my items and to pick them up in person. They're good, honest folks and quite nice. I can't imagine anyone having a problem with them. 

Ben TCA 09-63474
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Posted by eness76 on Thursday, January 31, 2008 11:20 PM
I will also say that I've bought 2 MPC era engines from Guisseppi Forgionne and they were both better than described and he was also excellent with various communications thoughout the process. 
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Posted by traindaddy1 on Friday, February 1, 2008 6:28 AM

 A "seller" with 99.1% positive (7111 trades) vs. a "buyer" with a 96.8% positive (144 trades)..Very interesting!

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Posted by ogauge on Friday, February 1, 2008 6:35 AM

Ahh, That supports my comment that there are bad apples on both sides,  seems like a buyer this time, which is why I do not like the impending change to not allowing the seller to leave a neg feedback anymore.

 

 

Dennis H. W. Lafayette, IN Too many trains feels just right....
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Posted by rtraincollector on Friday, February 1, 2008 6:54 AM
 ogauge wrote:

Ahh, That supports my comment that there are bad apples on both sides,  seems like a buyer this time, which is why I do not like the impending change to not allowing the seller to leave a neg feedback anymore.

 

 

 

Sign - Ditto [#ditto] Sign - Ditto [#ditto]

Life's hard, even harder if your stupid  John Wayne

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Posted by Anonymous on Friday, February 1, 2008 10:19 AM

I'm the person 3rdrailer is complaining about, and I thought you might want to hear my side of the story.  NOTHING that 3rdrailer has said is accurate.  Here's a link to the item in question, so that you can judge for yourself:

 http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=180203938734

That's the engine that was sent to 3rdrailer, and it was EXACTLY as described and pictured on ebay.  Also, you might want to check out 3rdrailer's ebay feedback and then compare it to mine.

 

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Posted by Anonymous on Friday, February 1, 2008 10:47 AM

    I have dealt with Mr. Forgionne and M&W in Cynthiana, and both sellers are outstanding.  M&W always has great items at great prices and great customer service.  Mr. Forgionne always keep me informed on the status of the transaction. 

     However, I feel that the feedbback system is slanted towards crooked individuals.  I bought a 395 from another seller that was described as mint, but it was actually far from mint.  I left a neutral, and the seller left me a negative, as well as nasty emails in return.  Because of that, my 100% rating was ruined.  So, now I don't leave feedback if I feel I was cheated.

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Posted by PostwarMan07 on Friday, February 1, 2008 11:01 AM

When I saw that 3rd railer had this as his first post it tells me somethings up.  Im glad to see others have picked up on this as well.  I have no problem with the seller coming on here to defend himself. 

I think the buyer came on here to trash the seller because he didnt understand exactly what he was getting and didnt look into it enough.  Im guessing he tried to get some kind of deal out of the seller, but that wasn't happening.  HE KNEW EBAY WOULDN'T HELP HIM...THATS WHY HES COMPLAINING HERE AND NOT WHERE HE SHOULD BE.

I RULE IN FAVOR OF THE DEFENDANT.

This is why I stay away from ebay.  I had no problems with sellers (never sold anything myself) but Ive heard too many stories about these type of problems.  I would tell my account name but Ill surely be given negative feedback.

John W
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Posted by RockIsland52 on Friday, February 1, 2008 12:27 PM

In a virtual business that depends on attracting buyers not able to see the product in person....In this case, what the buyer claimed doesn't match what I saw and read on the actual ebay posting.  I expected to see a couple of plastic bags of parts.  Chalk this one up for the seller, though his picture of the item needed some help.      

What I can't understand is why so many ebay train sellers post pictures that are nearly useless.  Many other train sellers do go to great lengths with excellent shots of both the good and the bad to give the buyer an accurate visual of the written description.  I look at so much stuff and can only conclude "Yup, it's black and shaped like a steam loco."  Even zoom doesn't help when the lighting sucks and the pic is out of focus. 

If you're going to be a serious ebay train seller, and both positive feedback and customer satisfaction is crucial to your success (minimize misunderstandings), I'd suggest a little Marketing 101 and Digital Photography for Dummies.

Jack     

IF IT WON'T COME LOOSE BY TAPPING ON IT, DON'T TRY TO FORCE IT. USE A BIGGER HAMMER.

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Posted by Anonymous on Friday, February 1, 2008 1:01 PM

I've done both my share of buying, and selling on ebay, I have 100% feedback, and knock on wood have never had a bad transaction either as a seller or buyer. When I sell items, mostly guitars I ALWAYS take MANY good and CLEAR pics of the item, at all the angles I can think-up. I also look good and hard at a bidders feedback, and the sellers feedback. But I have noticed that many train sellers don't post clear pics when they sell them on ebay, but to be fair, many do. The best advice I can give a potential buyer is to always do your homework, cross referance the buy it now price with other reputable dealers on the net, and your LHS, sometimes you will be very suprised to find the same item for a better price at those places.Even with items up for bid, many times you can find a better price elswhere, ebay in my opinon is'nt what it used to be, it seems now that more people just want to be the high bidder, but don't intend on buying the item, it's becomming a "sport" with them just to win the auction. Notice how many sellers are relisting items because of no paying bidders!! It's becomming almost epidemic!!

Paul

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Posted by LL675 on Friday, February 1, 2008 2:10 PM
 ben10ben wrote:

Funny, it seems that you also have a problem with the seller mwinternetauctionsonmain.

I can tell you that I have bought from them several times, opting to both have them ship my items and to pick them up in person. They're good, honest folks and quite nice. I can't imagine anyone having a problem with them. 

 

same here. I buy from them often, never a problem.

Dave

It's a TOY, A child's PLAYTHING!!! (Woody  from Toy Story)

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Posted by RockIsland52 on Friday, February 1, 2008 2:16 PM
 humming bird wrote:

I've done both my share of buying, and selling on ebay, I have 100% feedback, and knock on wood have never had a bad transaction either as a seller or buyer. When I sell items, mostly guitars I ALWAYS take MANY good and CLEAR pics of the item, at all the angles I can think-up. I also look good and hard at a bidders feedback, and the sellers feedback. But I have noticed that many train sellers don't post clear pics when they sell them on ebay, but to be fair, many do. The best advice I can give a potential buyer is to always do your homework, cross referance the buy it now price with other reputable dealers on the net, and your LHS, sometimes you will be very suprised to find the same item for a better price at those places.Even with items up for bid, many times you can find a better price elswhere, ebay in my opinon is'nt what it used to be, it seems now that more people just want to be the high bidder, but don't intend on buying the item, it's becomming a "sport" with them just to win the auction. Notice how many sellers are relisting items because of no paying bidders!! It's becomming almost epidemic!!

Paul

I'd like to play poker with some of them.  Their bidding strategy or lack thereof is beyond comprehension.

Jack

IF IT WON'T COME LOOSE BY TAPPING ON IT, DON'T TRY TO FORCE IT. USE A BIGGER HAMMER.

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Posted by LL675 on Friday, February 1, 2008 2:22 PM
 forgionne wrote:

I'm the person 3rdrailer is complaining about, and I thought you might want to hear my side of the story.  NOTHING that 3rdrailer has said is accurate.  Here's a link to the item in question, so that you can judge for yourself:

 http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=180203938734

That's the engine that was sent to 3rdrailer, and it was EXACTLY as described and pictured on ebay.  Also, you might want to check out 3rdrailer's ebay feedback and then compare it to mine.

personally, I'd put bigger pics in yours listings. but the buyer can always ask for more pics. Chacking feedback for both sides shows that one of the parties has some problems (it ain't the seller). might want to go to the OGR fourm and defend yourself there as well.

Dave

It's a TOY, A child's PLAYTHING!!! (Woody  from Toy Story)

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Posted by challenger3980 on Friday, February 1, 2008 2:27 PM

I myself have bought from Forgionne, in fact my very first ebay purchase was a Lionel 8002 Berkshire from the Union Pacific FARR #2 collection. The locomotive arrived quickly and in EXCELLENT condition. I have bought one or two other items From Guisseppi as well, always fast shpg and in as described or better condition. Guisseppi has always replied quickly and in a very friendly manner when I had any questions. I would NOT HESITATE to buy from him again.

   I have also bought from M&W, with similar satisfactory results.

  I had not heard that ebay was changing to not allow a seller to leave NEG feedback on buyers, that IMHO, is a mistake, but I do think that ebay should give buyers a longer window to leave feedback than for sellers. If a buyer pays within the specified time frame, they have completed their obligation in the transaction and deserve positive feedback. Sellers SHOULD leave feedback at that point, most wait for their feedback which is wrong. A longer buyer window, would allow buyers to leave appropriate feedback after the seller window closes without worry about NEGATIVE RETALITORY FEEDBACK being left, the seller would still have the reply option on the feedback page.

   Forgionne, I would be HAPPY to buy from You again, when you list something that I am looking for, my past experience with You was TOP NOTCH, and an example of how ebay should work.

                  Doug

May your flanges always stay BETWEEN the rails

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Posted by challenger3980 on Friday, February 1, 2008 2:38 PM
 LL675 wrote:
 forgionne wrote:

I'm the person 3rdrailer is complaining about, and I thought you might want to hear my side of the story.  NOTHING that 3rdrailer has said is accurate.  Here's a link to the item in question, so that you can judge for yourself:

 http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=180203938734

That's the engine that was sent to 3rdrailer, and it was EXACTLY as described and pictured on ebay.  Also, you might want to check out 3rdrailer's ebay feedback and then compare it to mine.

personally, I'd put bigger pics in yours listings. but the buyer can always ask for more pics. Checking feedback for both sides shows that one of the parties has some problems (it ain't the seller). might want to go to the OGR fourm and defend yourself there as well.

    LL 675, yes it may be a toy or a child's plaything, but at $200.00+S&H, a buyer expects to get what they pay for. In this particular case, I have personally dealt with the seller that is being discussed, and my experience with this seller and the other mentioned were both positive. Reading each sides feedback, I would think that the buyer has some issues.

               Doug

May your flanges always stay BETWEEN the rails

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Posted by challenger3980 on Friday, February 1, 2008 2:41 PM

LL675, Sorry, I didn't realize that the "it's a TOY, a child's plaything" was your signature line, and not a statement, My apologies.

                             Doug

May your flanges always stay BETWEEN the rails

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Posted by ICRR1964 on Friday, February 1, 2008 6:12 PM

Yes there seems to be something that is missing from the story, I am glad the seller came forward with the link and all. I have been on both sides of the coin as a seller and a buyer, have had some issues but, they worked out or they didn't. Thats the breaks I guess.

Ebay is not a bad place, I have made some great deals and made some money. You just have to take it for what it is, some people don't though. I had a few customers that bid on my items and won the auction, never got paid, never heard from them again. Did I leave Neg feedback? Nope! This is what they want if you really think about it, playing games, it happens! Had one customer that bought several items from me once had combined shipping, good packing and fast turnaround to the customer. Well, he used paypal via credit card, and soon as he was sent the tracking number by USPS in a email, he did a charge back to my account. He would not answer emails but claimed he never got the items, even though they were shipped 2 days after the auction ended. I filed a complant to ebay, and waited 3 months for them to do something. The buyer was doing this to several sellers as some sort of tack to get free items. I did get my money back and some threatening emails from the costomer. Another case of getting something for nothing. 

As a buyer, I have had one bad dealing, it was minor in all respects but it cost me. A seller sent me the wrong item, wrapped it in a paper towel, and shipped it the long way, even though I paid for Priority Mail and insurance, and the insurance was his request. The item was destroyed, and the only email I ever did get from the seller was one stating he was disabled, and could not afford to do the better shipping. LOLOLOL! I just let it go and moved on.

You have to look at ebay with caution sometimes as a seller and a buyer. There are people on both sides that like to play games, cheats, scammers, and theifs. As far as Midwintersauctions go? I refuse to beleive that they cheated this guy, I have had nothing but great dealing with them.

Ebay is like a large yard sale, you can get some one of a kind items for a good price, or get taken to the cleaners. In otherwords its a wash, so either you like it or you don't. So I stand in favor of the seller here, it seems he had done everything right. 

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Posted by LL675 on Friday, February 1, 2008 8:12 PM
 challenger3980 wrote:

LL675, Sorry, I didn't realize that the "it's a TOY, a child's plaything" was your signature line, and not a statement, My apologies.

                             Doug

 

no problem Doug, I figured that.

I have purchased from M&W many times, and will again. I've bought trains, books, and car parts from the bay. I've been happy with everything. I looked at the Hudson auction. Not saying anything bad about either party, but I would've asked for more, and better pictures. and the seller should've listed more and better pics from the begining. I have asked for better pics on an item, and most of the time I get them. a few have refused , and those are the ones I've passed on.

Dave

It's a TOY, A child's PLAYTHING!!! (Woody  from Toy Story)

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Posted by ADCX Rob on Friday, February 1, 2008 9:35 PM

-Not enough photos in ad, the one photo is too small to evaluate the condition.

-Description is misleading/evasive/lacking in specific details, especially considering the tiny pic. 

-No 10 day inspection privilege extended.

-Seller is in violation of Uniform Commercial Code.

-Seller lacks liberal return policy.  "RETURN"... not  negotiate for a discount.  Never negotiate... (just try that with L.L. Bean).

-Buyer jumped the gun with this purchase - did not ask enough detailed questions before buying  especially considering description is misleading/evasive/lacking in specific details,  & the tiny pic.

If the buyer is that dissatisfied, a full refund of all costs with return is the remedy.  eBay will stand behind this.  Seller gets back all FVF's & can re-list once for free.

If there were 6 normal sized pics showing all deficiencies, this would never have happened.  Example:

Great Pics 

Now we have two unhappy parties to the sale. 

Rob 

 

Rob

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Posted by magicman710 on Friday, February 1, 2008 9:50 PM

 rtraincollector wrote:

With over 7000 feedback your going to run into someone that has a beef and to me if you come running here to cry about a deal that isn't what you thought you were getting I'm sorry your a first time poster as of this and morethan likely if I didn't state this it probally would of been close to your last other than a couple of times to respond to a few here about your deal that wasn't as grand as you thought or to keep the post at the top by making another comment so it would bounce to the top again.

Whoa! You have talent! A 95 word sentence! Isnt that a record? (To bad there were a few run-ons) How did you manage to but correct punctuation in there? Wink [;)]

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Posted by lionelsoni on Saturday, February 2, 2008 11:40 AM
Speaking of punctuation (and spelling):  "Isnt", "To" (for "Too"), "but" (for "put").

Bob Nelson

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Posted by challenger3980 on Saturday, February 2, 2008 12:23 PM

Bob,

 I caught that too, since this door has been opened here are a couple of my pet peeves on spelling. There is NO "A" in DEFINITELY, and there is a difference in the uses for SINCE (after an event) and SENSE ( to detect, or as in senses, such as see, hear , smell, taste, feel). Just a couple that make me cringe. I do admit to some run sentences myself. But I am usually aware of them, and have considered them and how to avoid them and still convey what I am trying to say.

                                                                      Doug

May your flanges always stay BETWEEN the rails

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