I need to replace rollers on Williams pass. cars. looking for info on part numbers and parts dealer. Williams /Bachmann website no help. anyone have name,address &phone for Williams parts dealer. hope to go to Edison show this weekend but weather bad here in northeast. thanks John
At work right now but will give you 2 when get home if I remmeber if not tomorrow afternoon. in fact one is marty at www.mapajunction.com ( think thats right ) anyway he may be ablr to help you
Life's hard, even harder if your stupid John Wayne
http://rtssite.shutterfly.com/
Try Charles Phillips-
http://www.manta.com/coms2/dnbcompany_yr9cg1
Roger
trainrat Try Charles Phillips- http://www.manta.com/coms2/dnbcompany_yr9cg1 Roger
Roger,
I tried that website address and it don't go all the way thru to the hobby shop or the website is having problems.
Lee F.
NHrr,
I called Bachmann/Williams: Customer Service-1(800) 356-3910 and I spoke to a parts dept. employee by the name of Jennifer.
I described the part I needed, since I did not have the part number and Jennifer knew which part it was, that I needed. It took about a week for the part to arrive and the individual part, which I needed, was as original and works properly.
If you need, the Parts Manager is Bridget Wallace, as per the Bachmanns' letter, sent with the part.
Their E-Mail address is: service@bachmanntrains.com.
If inquiring about parts, or accessories E-Mail at: parts@bachmanntrains.com.
Ralph
That is correct. You only need to call Charlie. He is very friendly and helpful. He bought the Williams parts when it was sold to Bachman.
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