Roger,
I tried that website address and it don't go all the way thru to the hobby shop or the website is having problems.
That is correct. You only need to call Charlie. He is very friendly and helpful. He bought the Williams parts when it was sold to Bachman.
Roger
NHrr,
I called Bachmann/Williams: Customer Service-1(800) 356-3910 and I spoke to a parts dept. employee by the name of Jennifer.
I described the part I needed, since I did not have the part number and Jennifer knew which part it was, that I needed. It took about a week for the part to arrive and the individual part, which I needed, was as original and works properly.
If you need, the Parts Manager is Bridget Wallace, as per the Bachmanns' letter, sent with the part.
Their E-Mail address is: service@bachmanntrains.com.
If inquiring about parts, or accessories E-Mail at: parts@bachmanntrains.com.
Ralph
trainrat Try Charles Phillips- http://www.manta.com/coms2/dnbcompany_yr9cg1 Roger
Try Charles Phillips-
http://www.manta.com/coms2/dnbcompany_yr9cg1
Lee F.
At work right now but will give you 2 when get home if I remmeber if not tomorrow afternoon. in fact one is marty at www.mapajunction.com ( think thats right ) anyway he may be ablr to help you
Life's hard, even harder if your stupid John Wayne
http://rtssite.shutterfly.com/
I need to replace rollers on Williams pass. cars. looking for info on part numbers and parts dealer. Williams /Bachmann website no help. anyone have name,address &phone for Williams parts dealer. hope to go to Edison show this weekend but weather bad here in northeast. thanks John
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