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Silver Star sleeper downgrade / diner elimination ?

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Silver Star sleeper downgrade / diner elimination ?
Posted by blue streak 1 on Friday, March 27, 2015 9:10 AM

There are several unconfirmed reports that all Silver Star sleepers after July 1st are blocked.  This appears to have been going on for at least 2 weeks.  Anyone with inside information ?  Trains mag ?

ccc
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Posted by ccc on Friday, March 27, 2015 9:28 AM

another forum that I have seen has tested out to Feb 2016, they are showing sold out every day from july 1 to feb 2016.

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Posted by blue streak 1 on Friday, March 27, 2015 7:33 PM

Got this reply from a source at Trains.

 
Thank you for your inquiry, which was forwarded. Please see the following response author Bob Johnston:
 
(Amtrak spokesman) Marc Magliari told me that Silver Star sleeping car inventory has been temporarily withdrawn from Arrow “connected with equipment manipulation” and it will be put back for all departures within the next couple of days. No plans to drop the service.
Sincerely,
 
Now what in the world is " Equipment manipulation " ?
 
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Posted by dakotafred on Friday, March 27, 2015 7:39 PM

And what is "Arrow"? Talk about bureaucratic non-speak! The version of one web site, that the sleeping car is "sold out" for 7 months, is ludicrous.

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Posted by Deggesty on Friday, March 27, 2015 7:59 PM

dakotafred

And what is "Arrow"? Talk about bureaucratic non-speak! The version of one web site, that the sleeping car is "sold out" for 7 months, is ludicrous.

 

This may be a new version of "gobbledy gook."

A little plain speech in English would be welcomed.

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Posted by gardendance on Saturday, March 28, 2015 5:12 AM

I assumed Arrow was Amtrak's reservation system. I think I've heard people call it that for many years. I don't call it that, I just say "Amtrak's" or even "the" "reservation system". I've seen many posts, and heard many people even call Amtrak's telephone system "Julie".

Also to whom do you place the blame for saying "arrow" in this case, Train's Bob Johnston or Amtrak spokesman Marc Magliari? The post doesn't clearly show who said "Arrow".

And watch how much the coal tries to say the kettle's a different color. Let he who has not used an obscure or ambiguous railroad or railfan term cast the first piece of ballast.

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Posted by dakotafred on Saturday, March 28, 2015 7:28 AM

Points taken, Patrick!

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Posted by chrsjrcj on Saturday, March 28, 2015 6:58 PM

A quck Google search gives this for Amtrak's Arrow- http://en.wikipedia.org/wiki/Amtrak_Arrow_Reservation_System

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Posted by oltmannd on Tuesday, March 31, 2015 8:29 AM

blue streak 1

Got this reply from a source at Trains.

 
Thank you for your inquiry, which was forwarded. Please see the following response author Bob Johnston:
 
(Amtrak spokesman) Marc Magliari told me that Silver Star sleeping car inventory has been temporarily withdrawn from Arrow “connected with equipment manipulation” and it will be put back for all departures within the next couple of days. No plans to drop the service.
Sincerely,
 
Now what in the world is " Equipment manipulation " ?
 
 

Maybe they are replacing sleepers with baggage cars?  Better guess: They are dropping a sleeper, perhaps?

-Don (Random stuff, mostly about trains - what else? http://blerfblog.blogspot.com/

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Posted by Deggesty on Tuesday, March 31, 2015 10:18 AM

oltmannd
 
blue streak 1

Got this reply from a source at Trains.

 
Thank you for your inquiry, which was forwarded. Please see the following response author Bob Johnston:
 
(Amtrak spokesman) Marc Magliari told me that Silver Star sleeping car inventory has been temporarily withdrawn from Arrow “connected with equipment manipulation” and it will be put back for all departures within the next couple of days. No plans to drop the service.
Sincerely,
 
Now what in the world is " Equipment manipulation " ?
 
 

 

 

Maybe they are replacing sleepers with baggage cars?  Better guess: They are dropping a sleeper, perhaps?

 

As I wrote last Friday, "A little plain speech in English would be welcomed."

Granted, people in an industry will develop a language that applies to their work. But, a company that relies on public interaction should not use obscure expressions in its communications with its public--unless it does not want its public to know what is really going on.

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Posted by blue streak 1 on Friday, April 3, 2015 9:43 PM

This is pure speculation so take it as such.  The monthly performance reports show no Heritage diners having any work done at Beech Grove this physical year.  It may be that some Heritage diners will be due some work after July 1st if they were to remain in service.  So to avoid that work ( overhaul ? ) Heritage diners will be temporarily removed from the Star allowing for more backup of the remaining dining car routes and maybe retirement of 1 or 2 of the diners. That will allow BG to work on other cars as well as stated in the monthly reports. ?

This may be a result of the delayed delivery of V-2s especially the diners bumping up against necessary major work on the Heritage diners ?

As well Amtrak may be waiting to see if any V-2 diners might be accepted for unlimited service by July 1 ?  

So maybe a diner lite substitution on the Star and reduction of one sleeper from that route and adding it to the Meteor.  As said pure speculation. 

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Posted by blue streak 1 on Friday, April 10, 2015 7:56 PM

NARP Blog has statement that Amtrak will release sleepers for reservations next week.

http://www.narprail.org/hotline--blog/hotline-906#comments

 

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Posted by CMStPnP on Friday, April 10, 2015 9:56 PM

Good Lord, all those overly vocal and opinionated New Yorkers on a sleeperless train......whew! glad I am not an Amtrak employee on it.Geeked

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Posted by BaltACD on Saturday, April 11, 2015 2:27 PM

CMStPnP

Good Lord, all those overly vocal and opinionated New Yorkers on a sleeperless train......whew! glad I am not an Amtrak employee on it.Geeked

 

Think that is bad - view the VRE (Virginia Rail Express), user comments and complaints - what a bunch of whiners.

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Posted by ROBERT WILLISON on Saturday, April 11, 2015 5:36 PM

Don't go to hard on those vocal new yorkers, they kept seaboad, acl,  and scl trains pretty full during the sixies. Supported Amtrak 3 initial offerings down to the sunshine state as well. Today's silver service are  well patronized. One would think it would be a good route for the Pullman  trains to operate a few cars.

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Posted by blue streak 1 on Monday, April 13, 2015 12:08 PM

Well the speculation appears to have some merit.  Amtrak just announced only snack service in the cafe/lounge on the Star thru January 2016.  That certainly frees up 4 - 4-1/2 diners needed to cover the dinning car service.  Maybe Amtrak expects enough V-2 diners in service by Jan 2016 to restore service ?

http://www.amtrak.com/ccurl/68/104/Amtrak-Lower-Sleeping-Car-Fares-to-Florida-ATK-15-022.pdf

blue streak 1

This is pure speculation so take it as such.  The monthly performance reports show no Heritage diners having any work done at Beech Grove this physical year.  It may be that some Heritage diners will be due some work after July 1st if they were to remain in service.  So to avoid that work ( overhaul ? ) Heritage diners will be temporarily removed from the Star allowing for more backup of the remaining dining car routes and maybe retirement of 1 or 2 of the diners. That will allow BG to work on other cars as well as stated in the monthly reports. ?

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Posted by ROBERT WILLISON on Monday, April 13, 2015 6:41 PM

So blue streak guess you got it right. The question becomes will this be permenent or just an experiment

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Posted by dakotafred on Tuesday, April 14, 2015 5:12 PM

Nothing inherently wrong with separating meals from fares, in my opinion, but pulling the full diner is a non sequitur. I hope this is only to show Congress Amtrak is "trying" rather than a template for all future LD services.

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Posted by Deggesty on Tuesday, April 14, 2015 7:50 PM

dakotafred

Nothing inherently wrong with separating meals from fares, in my opinion, but pulling the full diner is a non sequitur. I hope this is only to show Congress Amtrak is "trying" rather than a template for all future LD services.

 

I hope that the taveling republic rebels at the idea of having only the lounge car fare available when it spends the night and more on one train. I came from Charlotte to Wilmington on the Carolinian today, and after two of the cheeseburgers, complete with tough micro-waved buns, I would rather bring my own. What I would consider to be a real breakfast is not available, and, all in all, most of what is offered is little better than junk food. The attendant in Business class did offer, from time, to time non-alcoholic drinks at no cost.

I will have to try something else for lunch tomorrow as I go on up to Boston.

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Posted by ROBERT WILLISON on Tuesday, April 14, 2015 11:17 PM

Point well taken

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Posted by oltmannd on Wednesday, April 15, 2015 8:26 AM

Let me be clear.  I like eating in the diner as much as the next railfan.  It's a unique experience.

But....

Last time I rode the Crescent, the folks in two adjacent rooms took all their meal in their room.  The attendent fetched it for them.

So, is a diner really necessary?  You could serve all sleeper passengers in their rooms. 

From what I read here and elsewhere, a big part of the problem is the quality of the food in the lounge car, the mediocre quality in the diner.  

So, how about this?  For full meals, do it airline style.  Put a galley in the lounge car and serve people at their seat/room.  For snacks, NC Piedmont style vending machines in the lounge car.  

 

-Don (Random stuff, mostly about trains - what else? http://blerfblog.blogspot.com/

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Posted by blue streak 1 on Wednesday, April 15, 2015 12:39 PM

Pure speculation again. The cafe cars in the past have been reported as running out of food before the end of the train's run.  Maybe Amtrak could place a pallet(s) of extra food and different choices in the baggage car.  Does anyone know if the interior of the new V-2 baggage has an electrical connection(s) for pallet(s) of refrigeration equipment carrying such extra food ?

 

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Posted by ROBERT WILLISON on Wednesday, April 15, 2015 3:13 PM

Don, my self I prefer  the dining car experience. You get to mingle with other folks, take in the scenery, stretch your leg. For me better than spending the entire trip in my room.

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Posted by Electroliner 1935 on Wednesday, April 15, 2015 11:01 PM

The Portland section of the Empire Builder serves sleeping car passengers in their oom departing from Portland. Which my wife & I exerienced.  

The timetable note reads: 

Service on the Empire Builder®

Dining: Full meal service. - Not available between Spokane and Portland; Sleeping car passengers will receive complimentary cold meal service.

So it's being done already. My suspicion is, as has been mentioned earlier, that they are short of Heritage diners and this was a way to solve the shortage and experiment on fares and obtain public reaction. 

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Posted by Deggesty on Thursday, April 16, 2015 6:42 AM

My wife and I also had the experience--both ways--five years ago. The lunch (served in the evening) and breakfast are not much, but they are the best that can be expected. We did enjoy the view of the Columbia River.

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Posted by oltmannd on Thursday, April 16, 2015 11:03 AM

ROBERT WILLISON

Don, my self I prefer  the dining car experience. You get to mingle with other folks, take in the scenery, stretch your leg. For me better than spending the entire trip in my room.

 

Yes, I agree.  Eating in the diner is great for all the reasons you mention.  I imagine crossing the Atlantic on the USS United States was pretty great, too.

-Don (Random stuff, mostly about trains - what else? http://blerfblog.blogspot.com/

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Posted by schlimm on Thursday, April 16, 2015 12:58 PM

Cuisine aboard the Silver Star

Posted by Fred Frailey
on Wednesday, April 15, 2015

 

Amtrak’s experiment with food service on the New York-Miami Silver Star has gotten me thinking about one of my favorite subjects, eating. Having no diner car on a train that at most you will ride for 28 hours is not such a bad thing, I concluded, particularly if you bump the cost of a roomette down by $125 for more.

So I challenged myself to plan a trip. I could do it the easy way and visit KFC or Popeye’s, to board with a box of fried chicken, slaw, and mashed potatoes (as if I liked cold mashed potatoes). That’s my dinner, maybe, but what about tomorrow’s breakfast and lunch? I decided I need to be more creative.

Let’s say I’m traveling from Alexandria, Va., next to the District of Columbia, to Fort Lauderdale. On my way to the station in Alexandria, I could stop at Balducci’s, an upscale grocery nearby, and assemble my own super-salad with grilled chicken. The dressing packet I could open at dinner time in the roomette. A bottle of Napa Valley Cabernet to accompany this (most wine stores sell stemless plastic wine glasses perfect for such an occasion) will make me superbly serene.

A fresh banana and yogurt travel well overnight without refrigeration. Now I have breakfast.

It’s lunch the next day that bothers me. I could dip a boneless chicken thigh in flour, egg, and bread crumbs and skillet-fry a sandwich to bring with me. But there is no refrigeration in a roomette, obviously, and do I trust the chicken to be safe to eat 20 hours later? I’m not sure, and the same answer applies to everything else that pops to mind, other than a peanut butter and jelly sandwich.

So come to my rescue, my fellow food lovers. I board at 3 p.m. I’m bringing dinner to eat that evening, plus breakfast and lunch the next day. What is both delicious and guaranteed safe to eat that night and the next day?—Fred W. Frailey

$125 savings to forego a mediocre to (at best) average set of meals in a dining car sounds like a winner.

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Posted by ROBERT WILLISON on Thursday, April 16, 2015 2:44 PM

yeah don your right, never did the united states, but leaving for a cruise today. I can tell you I was one the Ss Norway before she had her horrible boiler incident that sent her to breakers. She was a grand old ship, a true ocean liner. If they ever put the ss united states back into service id buy the first ticket.

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Posted by CMStPnP on Thursday, April 16, 2015 10:41 PM

schlimm

Cuisine aboard the Silver Star

Posted by Fred Frailey
on Wednesday, April 15, 2015

 

Amtrak’s experiment with food service on the New York-Miami Silver Star has gotten me thinking about one of my favorite subjects, eating. Having no diner car on a train that at most you will ride for 28 hours is not such a bad thing, I concluded, particularly if you bump the cost of a roomette down by $125 for more.

So I challenged myself to plan a trip. I could do it the easy way and visit KFC or Popeye’s, to board with a box of fried chicken, slaw, and mashed potatoes (as if I liked cold mashed potatoes). That’s my dinner, maybe, but what about tomorrow’s breakfast and lunch? I decided I need to be more creative.

Let’s say I’m traveling from Alexandria, Va., next to the District of Columbia, to Fort Lauderdale. On my way to the station in Alexandria, I could stop at Balducci’s, an upscale grocery nearby, and assemble my own super-salad with grilled chicken. The dressing packet I could open at dinner time in the roomette. A bottle of Napa Valley Cabernet to accompany this (most wine stores sell stemless plastic wine glasses perfect for such an occasion) will make me superbly serene.

A fresh banana and yogurt travel well overnight without refrigeration. Now I have breakfast.

It’s lunch the next day that bothers me. I could dip a boneless chicken thigh in flour, egg, and bread crumbs and skillet-fry a sandwich to bring with me. But there is no refrigeration in a roomette, obviously, and do I trust the chicken to be safe to eat 20 hours later? I’m not sure, and the same answer applies to everything else that pops to mind, other than a peanut butter and jelly sandwich.

So come to my rescue, my fellow food lovers. I board at 3 p.m. I’m bringing dinner to eat that evening, plus breakfast and lunch the next day. What is both delicious and guaranteed safe to eat that night and the next day?—Fred W. Frailey

$125 savings to forego a mediocre to (at best) average set of meals in a dining car sounds like a winner.

When I was in Mexico City on a project you could buy a green tomale with chicken in it wrapped in foil steaming hot on a street corner at approx 7:00 a.m. as long as you left the foil wrapping on you could eat it safely 12 hours later.......I believe the trick there was the vinegar in the green tamale sauce kept the bacteria out of the chicken.     It's a very good meal.

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Posted by Wizlish on Friday, April 17, 2015 4:35 AM

schlimm (quoting Fred)
So come to my rescue, my fellow food lovers. I board at 3 p.m. I’m bringing dinner to eat that evening, plus breakfast and lunch the next day. What is both delicious and guaranteed safe to eat that night and the next day?

Two peripheral things come to mind:

One is that these trains should be equipped with microwave ovens, probably with enough sophistication in their power settings and cycle controls to make reheating even fairly delicate items a possibility.  Failing that, I have seen small microwave ovens (made for the over-the-road truckers' market) that could be adapted to be packed in a carryon and used in a sleeper accommodation...

The other is that insulation and Peltier cooling/heating are now so good that a small and comparatively cheap 'powered cooler' could be brought along -- one of those "six-pack sized" units might be enough for the "perishable" constituents of a number of meals, and an adapter to plug into the 110V outlet in a modern Amtrak car keeps things cool as long as necessary.

What I'm now wondering is whether Amtrak might provide different amenities on a 'dinerless' train -- a bank of passenger-accessible and user-friendly microwaves, or refrigerators with individual sections or bins to keep your food (and keep it separate or safe from the usual 'roommates with munchies' issues!).

While this is not necessarily a full analogy, Whole Foods provided a fairly large range of condiments free to its dine-in patrons.  Much of the problem with 'portable' meals, especially sandwiches or burgers, is that things like mayo or ketchup can't be put on when made and then left for hours -- but it's inconvenient or expensive to buy and bring along little individual packs, or little travel bottles.  Easy, too, for a passenger to mention a special need or want 'ahead of time', let's say for that nectar of the gods Outerbridge's Sherry Peppers Sauce, and have it available on the train ... the bottle then remaining for other passengers, perhaps on many subsequent trips, to try and enjoy...

Now, there was a discussion a while back about 'outsourcing' some of the food service, for example by having passengers 'order ahead' and having something from a restaurant or fast-food chain place delivered to the train at a station stop.  Why not extend this to grocery items?  You would fill out your list just like ordering in a diner, the results would be (let's say) scanned and e-mailed to a local grocery far enough in advance to assure 100% of the food would be available and fresh at the time even a delayed train gets there, and voila! just the perishable or hot/cold or unintentionally forgotten parts of your 'meal experience' are delivered to the platform...

 

OPPORTUNITY KNOCKING DEPARTMENT:

Fred's question is a very good theme for a cookbook or recipe-idea collection.  Assume you'll be away from home for x days -- what are the meal opportunities, what tips and tricks are there for preparing things in advance and keeping them, etc.?  Include a special section on substitute ingredients for things that don't travel well or would involve having to port along complicated equipment to make 'on site'.

 

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