Trains.com

I can't update my email!

730 views
2 replies
1 rating 2 rating 3 rating 4 rating 5 rating
  • Member since
    July 2009
  • From: lavale, md
  • 4,643 posts
Posted by gregc on Saturday, September 4, 2021 7:50 AM

isn't your email address your login?

i had to call tech support to change my email/login years ago

greg - Philadelphia & Reading / Reading

  • Member since
    September 2003
  • 21,385 posts
Posted by Overmod on Saturday, September 4, 2021 6:39 AM

That's a profile change, and there have been problems for many people in accessing profile information for years now... I think, in fact, over half a decade for some device types, most phones included.

The 'traditional' Kalmbach response is much the same that Wayne encountered when he lost access to his old work e-mail: set up a new account, wait for it to come out of moderation, establish a new 'forum presence'.  As this is a family-friendly forum I shall not comment further, except to note it is no longer spring, and pandemic-related excuses no longer hold much water.

  • Member since
    December 2008
  • From: Toronto, Canada
  • 2,554 posts
I can't update my email!
Posted by 54light15 on Thursday, September 2, 2021 10:02 PM

I've been trying to change my email address with no luck for several days. I go to settings, then advance settings and it's always a "503 service temporarily unavailable." Been that way for a week. As a result I can't receive the Trains newsletter or the Classic Trains newsletter. Not sure what to do. I called Kalmbach on Monday and the woman I spoke to wasn't much help. Any ideas? 

Join our Community!

Our community is FREE to join. To participate you must either login or register for an account.

Search the Community

Newsletter Sign-Up

By signing up you may also receive occasional reader surveys and special offers from Trains magazine.Please view our privacy policy