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Getting a lot of error messages on this site, today

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Posted by CMStPnP on Thursday, September 9, 2021 8:14 PM

blue streak 1
Am getting infrequent 504 messages.  Getting to the form selection page is quick.  But then selecting an item like General discussion is much slower.  And I tried to select Sunset 2 tracking and the 504 message is every time.  Edit =    This post was submitted almost 30 hours before it posted.  What gives ?  So is it the more content requested to slower it goes ?  Maybe one or more packets are getting lost going thru too many routes ?  It only takes one bad route to mess up everything !  

I don't know what the issue is but I spend most of my time on YouTube now.    This website responsiveness is like Wheel of Fortune depending on time of day.   I can't see how they would get anyone to pay for this experience long-term.   The content of the published mag is deteriorating.    Railway photos used to be 4-5 pages long ago, this last issue had maybe 2-3 pics.   Then there was the notification that news and analysis is moving exclusively to the website.   Thats great if you can find your way through the labyrinth of links and give up 10-15 min of wait time to get there.

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Posted by Lithonia Operator on Thursday, September 9, 2021 7:45 AM

It's downright snappy this morning. Best it's ever been.

Still in training.


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Posted by blue streak 1 on Wednesday, September 8, 2021 2:17 AM

Am getting infrequent 504 messages.  Getting to the form selection page is quick.  But then selecting an item like General discussion is much slower.  And I tried to select Sunset 2 tracking and the 504 message is every time. 

Edit =    This post was submitted almost 30 hours before it posted.  What gives ? 

So is it the more content requested to slower it goes ?  Maybe one or more packets are getting lost going thru too many routes ?  It only takes one bad route to mess up everything !  

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Posted by zugmann on Tuesday, September 7, 2021 4:37 PM

BaltACD
I think they finally decided to feed the hamster on the wheel of the power source.

Got permission to snap the 2nd unit online? 

  

The opinions expressed here represent my own and not those of my employer, any other railroad, company, or person.

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Posted by BaltACD on Tuesday, September 7, 2021 4:08 PM

tree68
 
BaltACD
I came back about 4 PM ET and it does seem more responsive. 

I just got on after a road trip, and wow!  Must have found that problem router.

I think they finally decided to feed the hamster on the wheel of the power source.

Never too old to have a happy childhood!

              

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Posted by tree68 on Tuesday, September 7, 2021 3:27 PM

BaltACD
I came back about 4 PM ET and it does seem more responsive.

I just got on after a road trip, and wow!  Must have found that problem router.

LarryWhistling
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Posted by BaltACD on Tuesday, September 7, 2021 3:06 PM

Flintlock76
 
Overmod
As of about 1:35 the site is faster and more responsive than I have ever seen it, 

I don't know about faster and more responsive, but it does seem to be working quite well now.  Thank you Kalmbach, for whatever you did!  

I came back about 4 PM ET and it does seem more responsive.

Never too old to have a happy childhood!

              

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Posted by Flintlock76 on Tuesday, September 7, 2021 2:17 PM

Overmod
As of about 1:35 the site is faster and more responsive than I have ever seen it,

I don't know about faster and more responsive, but it does seem to be working quite well now.  Thank you Kalmbach, for whatever you did!  

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Posted by Flintlock76 on Tuesday, September 7, 2021 2:15 PM

BaltACD
Suspect the only 'red faces' were the bean counters that likely pushed for the outsourcing in the first place, likely over the objections communications management personnel.

Therin lies the lesson, keep the bean-counters back in the counting house where they belong and don't let them out!  

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Posted by Overmod on Tuesday, September 7, 2021 1:46 PM

All my sarcasm and laughter at IT is hereby suspended.

As of about 1:35 the site is faster and more responsive than I have ever seen it, both on MR and Trains (which still have their very different interface conventions).  If this is indeed server virtualization in the cloud, it's doing everything the technology -- and the programming to use it -- is cracked up to be.

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Posted by BaltACD on Tuesday, September 7, 2021 8:38 AM

Flintlock76
 
BaltACD
CSX went about rehiring the personnel they had released, with a sizable 'signing bonus' and company service and RRB records continued without any break in service. 

I suspected that might have happened.  I imagine there were quite a few red faces at CSX after that failed experiment.

Thanks!

Suspect the only 'red faces' were the bean counters that likely pushed for the outsourcing in the first place, likely over the objections communications management personnel.

Never too old to have a happy childhood!

              

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Posted by Flintlock76 on Tuesday, September 7, 2021 8:03 AM

BaltACD
CSX went about rehiring the personnel they had released, with a sizable 'signing bonus' and company service and RRB records continued without any break in service.

I suspected that might have happened.  I imagine there were quite a few red faces at CSX after that failed experiment.

Thanks!

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Posted by BaltACD on Tuesday, September 7, 2021 7:48 AM

tree68
 
blue streak 1
So is it the more content requested to slower it goes ?  Maybe one or more packets are getting lost going thru too many routes ?  It only takes one bad route to mess up everything !   

I'm of the opinion that they are being capacity constrained somehow, clearly close to their end since it seems to be affecting everyone.

Since the URL resolves to Amazon Web Services, they clearly are using that third party for their web services, thus are at their mercy.

If the operation of this forum is a demonstration of the abilities of Amazon Web Services - I must say I am underwhelmed.

Never too old to have a happy childhood!

              

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Posted by tree68 on Tuesday, September 7, 2021 7:06 AM

blue streak 1
So is it the more content requested to slower it goes ?  Maybe one or more packets are getting lost going thru too many routes ?  It only takes one bad route to mess up everything !  

I'm of the opinion that they are being capacity constrained somehow, clearly close to their end since it seems to be affecting everyone.

Since the URL resolves to Amazon Web Services, they clearly are using that third party for their web services, thus are at their mercy.

LarryWhistling
Resident Microferroequinologist (at least at my house) 
Everyone goes home; Safety begins with you
My Opinion. Standard Disclaimers Apply. No Expiration Date
Come ride the rails with me!
There's one thing about humility - the moment you think you've got it, you've lost it...

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Posted by blue streak 1 on Tuesday, September 7, 2021 1:36 AM

Am getting infrequent 504 messages.  Getting to the form selection page is quick.  But then selecting an item like General discussion is much slower.  And I tried to select Sunset 2 tracking and the 504 message is every time.   

So is it the more content requested to slower it goes ?  Maybe one or more packets are getting lost going thru too many routes ?  It only takes one bad route to mess up everything !  

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Posted by BaltACD on Monday, September 6, 2021 12:02 PM

Flintlock76
 
BaltACD
To CSX's credit they did not let the contract remain in force for very long before they cancelled.  

I'm curious, did CSX have to rebuild their own in-house telephone service unit from scratch, or did they find another provider other than AT&T?

AT&T was hired to maintain CSX's existing in house network.  AT&T was not on the property long enough to do any structural damage to it.  CSX went about rehiring the personnel they had released, with a sizable 'signing bonus' and company service and RRB records continued without any break in service.

Never too old to have a happy childhood!

              

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Posted by Flintlock76 on Monday, September 6, 2021 10:20 AM

BaltACD
To CSX's credit they did not let the contract remain in force for very long before they cancelled. 

I'm curious, did CSX have to rebuild their own in-house telephone service unit from scratch, or did they find another provider other than AT&T?

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Posted by Lithonia Operator on Monday, September 6, 2021 8:56 AM

Posting still takes excessive time to upload.

Still in training.


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Posted by Lithonia Operator on Monday, September 6, 2021 8:55 AM

It's downloading quickly for me today Yes, after several days of snailish pace.

Still in training.


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Posted by tree68 on Sunday, September 5, 2021 4:15 PM

The forum URL resolves to Amazon Web Services...

LarryWhistling
Resident Microferroequinologist (at least at my house) 
Everyone goes home; Safety begins with you
My Opinion. Standard Disclaimers Apply. No Expiration Date
Come ride the rails with me!
There's one thing about humility - the moment you think you've got it, you've lost it...

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Posted by BaltACD on Saturday, September 4, 2021 3:26 PM

Flintlock76
 
Convicted One

Somehow I picture the situation more along the lines of, they have completely outsourced I.T.,  and are billed hourly for tech support. From the moment the phone is answered on the other end, the meter is running. 

I suspect you're 100% correct.  That's the problem with outsourcing, with anything.  Sure, the savings are attractive and seductive, but once you give your "whatever" to anyone else you've lost control of it and you're stuck with what they give you or what you're willing to pay for.  "Sorry pal, take a number and wait your turn!"

At one point in time CSX outsourced the maintenance and repair of their telephone communications to an arm of AT&T - with the belief that they would be getting 24/7/365 service the same as CSX personnel had been providing.  They were mistaken - they were getting 9-5 M-F and holidays excluded.  To CSX's credit they did not let the contract remain in force for very long before they cancelled.  The arm of AT&T could not figure out how to price 24/7/365 service for less than CSX was actually paying.

Never too old to have a happy childhood!

              

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Posted by Flintlock76 on Saturday, September 4, 2021 11:02 AM

Convicted One

Somehow I picture the situation more along the lines of, they have completely outsourced I.T.,  and are billed hourly for tech support. From the moment the phone is answered on the other end, the meter is running.

 

I suspect you're 100% correct.  That's the problem with outsourcing, with anything.  Sure, the savings are attractive and seductive, but once you give your "whatever" to anyone else you've lost control of it and you're stuck with what they give you or what you're willing to pay for.  "Sorry pal, take a number and wait your turn!"

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Posted by Convicted One on Saturday, September 4, 2021 9:44 AM

Somehow I picture the situation more along the lines of, they have completely outsourced I.T.,  and are billed hourly for tech support. From the moment the phone is answered on the other end, the meter is running.

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Posted by Flintlock76 on Saturday, September 4, 2021 9:03 AM

Kalmbach probably doesn't have any tech-savvy teenagers on hand to fix the problem.

Hey, you think Harrison might like a trip to Wisconsin?  Wink

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Posted by Overmod on Saturday, September 4, 2021 6:33 AM

blue streak 1
Could it be that the longer packets for this site[are/were] routed thru New Orleans?

One of the initial premises of the Internet (and AlohaNet before it) was the idea that routing would dynamically adjust to pass traffic around outages whether temporary (natural disasters) or permanent (thermonuclear war).  Even with the decades of nibbling at this functionality by expedient programmers and network providers I find it unlikely that some backbone issue in the hurricane-affected region would impair throughput to the extent noted.

Now, if Kalmbach had reduced its forum server presence to a couple of ancient Xeon boxes in a corner of its Texas customer-service outsource, then perhaps ISP or local connection might have been 'storm-related'.  But long experience says to me Kalmbach IT would never tell... either to confirm or deny.

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Posted by BaltACD on Saturday, September 4, 2021 6:21 AM

blue streak 1
Speculation:  For myself noticed these problems just as IDA approached New Orleans.  Could it be that the longer packets for this site  is / was routed thru New Orleans ?  "IF" rerouted thatmight be a very limited capacity line ?  BTW  my access is somewhat faster but still not previous last week's speed.

Nothing more or less than Kambach IT strikes again.

Never too old to have a happy childhood!

              

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Posted by blue streak 1 on Friday, September 3, 2021 7:49 PM

Speculation:  For myself noticed these problems just as IDA approached New Orleans.  Could it be that the longer packets for this site  is / was routed thru New Orleans ?  "IF" rerouted thatmight be a very limited capacity line ?  BTW  my access is somewhat faster but still not previous last week's speed.

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Posted by Overmod on Friday, September 3, 2021 7:25 PM

Ridiculously long and seemingly random delays to load pages, and an increased number of the page resets that lose typed replies without warning.

Meanwhile the PM failures on phone or Firefox above v.60 remain utterly unaddressed, as does the inability to see profile data of other members.  I have the suspicion some of the loading delays are related to advertising messages locking up, as happened a few years ago for a while.

If this is part of a supposedly coordinated 'stage 3' reworking if the forum system, someone better take the binky out of Captain Eastwood's hand and warn him the ship is not going where it's supposed to...

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Posted by charlie hebdo on Friday, September 3, 2021 1:47 PM

The site is still pathetic. 

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