Trains.com

Trains Subscriptions

927 views
6 replies
1 rating 2 rating 3 rating 4 rating 5 rating
  • Member since
    April 2011
  • 649 posts
Trains Subscriptions
Posted by LensCapOn on Thursday, January 18, 2018 2:23 PM

Recieved an offer for a subscription to Trains in the mail. Normally I buy 4-6 issues a year so have not bothered with a subscription but the discount is really good. Thing is it has to be mailed to some address in Florida rather than going through your website. Could not find a clen contact point on your site, which may mean I'm to stupid to deserve the savings, so am abusing this forum to make contact.

 

Who should I be contacting on this? 

 

Thanks!

  • Member since
    August 2005
  • From: At the Crossroads of the West
  • 11,013 posts
Posted by Deggesty on Thursday, January 18, 2018 2:33 PM

LensCapOn

Recieved an offer for a subscription to Trains in the mail. Normally I buy 4-6 issues a year so have not bothered with a subscription but the discount is really good. Thing is it has to be mailed to some address in Florida rather than going through your website. Could not find a clen contact point on your site, which may mean I'm to stupid to deserve the savings, so am abusing this forum to make contact.

 

Who should I be contacting on this? 

 

Thanks!

 

The only solution to your problem that I know of is for you to follow the procedure that is offered you--mail your request for a subscription to the office in Florida, since there seems to be no other choice. Apparently the company that handles the subscriptions has no link to the website. I'm sorry, but their system does work for me.

Johnny

  • Member since
    April 2007
  • From: Iowa
  • 3,293 posts
Posted by Semper Vaporo on Thursday, January 18, 2018 2:36 PM

It is a long way to Tripperary and even farther to get to a page with some contact information for the company.

At the bottom of just about any page on this site is the icon and name for Kalbach Publishing Company.  Click on it and you will get a new tab in your browser to the main company website.  At the top right in the header banner is the word "Contact".  Click and on the page it gets you is a button for "Customer Service Center".  That'll get you a page with a selector for where/what you are wanting to contact.  Select one and click "Submit".  That'll get you a page of more links to select from for why you want to contact... I am not sure which one would be appropriate for your question.  Many times the line to click on is highlighted in some manner (Different color or underlined) and sometimes you have to move the mouse arrow over it and the arrow will change to a pointing hand.

 

BTW:  Company's often sub-contract out subscription services and the address of that company may not be anywhere near the parent company.

Semper Vaporo

Pkgs.

  • Member since
    December 2001
  • From: Northern New York
  • 24,858 posts
Posted by tree68 on Thursday, January 18, 2018 2:58 PM

Semper Vaporo
BTW:  Company's often sub-contract out subscription services and the address of that company may not be anywhere near the parent company.

Very true.  I've seen it for years.

One outfit I do business with frequently offers rebates on certain items.  Their headquarters is in Massachussets, but the rebate requests go to El Paso.

LarryWhistling
Resident Microferroequinologist (at least at my house) 
Everyone goes home; Safety begins with you
My Opinion. Standard Disclaimers Apply. No Expiration Date
Come ride the rails with me!
There's one thing about humility - the moment you think you've got it, you've lost it...

  • Member since
    April 2011
  • 649 posts
Posted by LensCapOn on Thursday, January 18, 2018 3:39 PM

tree68

 One outfit I do business with frequently offers rebates on certain items.  Their headquarters is in Massachussets, but the rebate requests go to El Paso.

 

 

El Paso?

 

(There were some useful comments. Shame I can't avoid whimsy these days)

 

https://www.youtube.com/watch?v=7UVVS5-9HvA

  • Member since
    October 2008
  • From: Calgary
  • 2,043 posts
Posted by cx500 on Thursday, January 18, 2018 4:33 PM

Have you checked out the "subscribe" button on this website, which I presume goes directly to Kalmbach rather than what may be a independent 3rd party.  At least compare price in case there is a difference.

  • Member since
    September 2014
  • From: Muskogee Oklahoma
  • 185 posts
Posted by MKT Dave on Saturday, January 20, 2018 5:23 PM

Sorry trains, I'm not subscribing because I am not reading the magazines, 8 issues stacked by my chair from the last subscription, I haven't touched since I recieved them.

...

Join our Community!

Our community is FREE to join. To participate you must either login or register for an account.

Search the Community

Newsletter Sign-Up

By signing up you may also receive occasional reader surveys and special offers from Trains magazine.Please view our privacy policy