Somehow I picture the situation more along the lines of, they have completely outsourced I.T., and are billed hourly for tech support. From the moment the phone is answered on the other end, the meter is running.
Convicted One Somehow I picture the situation more along the lines of, they have completely outsourced I.T., and are billed hourly for tech support. From the moment the phone is answered on the other end, the meter is running.
I suspect you're 100% correct. That's the problem with outsourcing, with anything. Sure, the savings are attractive and seductive, but once you give your "whatever" to anyone else you've lost control of it and you're stuck with what they give you or what you're willing to pay for. "Sorry pal, take a number and wait your turn!"
Flintlock76 Convicted One Somehow I picture the situation more along the lines of, they have completely outsourced I.T., and are billed hourly for tech support. From the moment the phone is answered on the other end, the meter is running. I suspect you're 100% correct. That's the problem with outsourcing, with anything. Sure, the savings are attractive and seductive, but once you give your "whatever" to anyone else you've lost control of it and you're stuck with what they give you or what you're willing to pay for. "Sorry pal, take a number and wait your turn!"
At one point in time CSX outsourced the maintenance and repair of their telephone communications to an arm of AT&T - with the belief that they would be getting 24/7/365 service the same as CSX personnel had been providing. They were mistaken - they were getting 9-5 M-F and holidays excluded. To CSX's credit they did not let the contract remain in force for very long before they cancelled. The arm of AT&T could not figure out how to price 24/7/365 service for less than CSX was actually paying.
Never too old to have a happy childhood!
The forum URL resolves to Amazon Web Services...
Larry Resident Microferroequinologist (at least at my house) Everyone goes home; Safety begins with you My Opinion. Standard Disclaimers Apply. No Expiration Date Come ride the rails with me! There's one thing about humility - the moment you think you've got it, you've lost it...
It's downloading quickly for me today , after several days of snailish pace.
Still in training.
Posting still takes excessive time to upload.
BaltACDTo CSX's credit they did not let the contract remain in force for very long before they cancelled.
I'm curious, did CSX have to rebuild their own in-house telephone service unit from scratch, or did they find another provider other than AT&T?
Flintlock76 BaltACD To CSX's credit they did not let the contract remain in force for very long before they cancelled. I'm curious, did CSX have to rebuild their own in-house telephone service unit from scratch, or did they find another provider other than AT&T?
BaltACD To CSX's credit they did not let the contract remain in force for very long before they cancelled.
AT&T was hired to maintain CSX's existing in house network. AT&T was not on the property long enough to do any structural damage to it. CSX went about rehiring the personnel they had released, with a sizable 'signing bonus' and company service and RRB records continued without any break in service.
Am getting infrequent 504 messages. Getting to the form selection page is quick. But then selecting an item like General discussion is much slower. And I tried to select Sunset 2 tracking and the 504 message is every time.
So is it the more content requested to slower it goes ? Maybe one or more packets are getting lost going thru too many routes ? It only takes one bad route to mess up everything !
blue streak 1So is it the more content requested to slower it goes ? Maybe one or more packets are getting lost going thru too many routes ? It only takes one bad route to mess up everything !
I'm of the opinion that they are being capacity constrained somehow, clearly close to their end since it seems to be affecting everyone.
Since the URL resolves to Amazon Web Services, they clearly are using that third party for their web services, thus are at their mercy.
tree68 blue streak 1 So is it the more content requested to slower it goes ? Maybe one or more packets are getting lost going thru too many routes ? It only takes one bad route to mess up everything ! I'm of the opinion that they are being capacity constrained somehow, clearly close to their end since it seems to be affecting everyone. Since the URL resolves to Amazon Web Services, they clearly are using that third party for their web services, thus are at their mercy.
blue streak 1 So is it the more content requested to slower it goes ? Maybe one or more packets are getting lost going thru too many routes ? It only takes one bad route to mess up everything !
If the operation of this forum is a demonstration of the abilities of Amazon Web Services - I must say I am underwhelmed.
BaltACD CSX went about rehiring the personnel they had released, with a sizable 'signing bonus' and company service and RRB records continued without any break in service.
I suspected that might have happened. I imagine there were quite a few red faces at CSX after that failed experiment.
Thanks!
Flintlock76 BaltACD CSX went about rehiring the personnel they had released, with a sizable 'signing bonus' and company service and RRB records continued without any break in service. I suspected that might have happened. I imagine there were quite a few red faces at CSX after that failed experiment. Thanks!
Suspect the only 'red faces' were the bean counters that likely pushed for the outsourcing in the first place, likely over the objections communications management personnel.
All my sarcasm and laughter at IT is hereby suspended.
As of about 1:35 the site is faster and more responsive than I have ever seen it, both on MR and Trains (which still have their very different interface conventions). If this is indeed server virtualization in the cloud, it's doing everything the technology -- and the programming to use it -- is cracked up to be.
BaltACDSuspect the only 'red faces' were the bean counters that likely pushed for the outsourcing in the first place, likely over the objections communications management personnel.
Therin lies the lesson, keep the bean-counters back in the counting house where they belong and don't let them out!
OvermodAs of about 1:35 the site is faster and more responsive than I have ever seen it,
I don't know about faster and more responsive, but it does seem to be working quite well now. Thank you Kalmbach, for whatever you did!
Flintlock76 Overmod As of about 1:35 the site is faster and more responsive than I have ever seen it, I don't know about faster and more responsive, but it does seem to be working quite well now. Thank you Kalmbach, for whatever you did!
Overmod As of about 1:35 the site is faster and more responsive than I have ever seen it,
I came back about 4 PM ET and it does seem more responsive.
BaltACDI came back about 4 PM ET and it does seem more responsive.
tree68 BaltACD I came back about 4 PM ET and it does seem more responsive. I just got on after a road trip, and wow! Must have found that problem router.
BaltACD I came back about 4 PM ET and it does seem more responsive.
I just got on after a road trip, and wow! Must have found that problem router.
I think they finally decided to feed the hamster on the wheel of the power source.
BaltACDI think they finally decided to feed the hamster on the wheel of the power source.
Got permission to snap the 2nd unit online?
It's been fun. But it isn't much fun anymore. Signing off for now.
The opinions expressed here represent my own and not those of my employer, any other railroad, company, or person.t fun any
Edit = This post was submitted almost 30 hours before it posted. What gives ?
It's downright snappy this morning. Best it's ever been.
blue streak 1Am getting infrequent 504 messages. Getting to the form selection page is quick. But then selecting an item like General discussion is much slower. And I tried to select Sunset 2 tracking and the 504 message is every time. Edit = This post was submitted almost 30 hours before it posted. What gives ? So is it the more content requested to slower it goes ? Maybe one or more packets are getting lost going thru too many routes ? It only takes one bad route to mess up everything !
I don't know what the issue is but I spend most of my time on YouTube now. This website responsiveness is like Wheel of Fortune depending on time of day. I can't see how they would get anyone to pay for this experience long-term. The content of the published mag is deteriorating. Railway photos used to be 4-5 pages long ago, this last issue had maybe 2-3 pics. Then there was the notification that news and analysis is moving exclusively to the website. Thats great if you can find your way through the labyrinth of links and give up 10-15 min of wait time to get there.
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