Trains.com

Subscriber & Member Login

Login, or register today to interact in our online community, comment on articles, receive our newsletter, manage your account online and more!

October MR

927 views
6 replies
1 rating 2 rating 3 rating 4 rating 5 rating
  • Member since
    March 2008
  • 393 posts
October MR
Posted by ba&prr on Saturday, September 18, 2021 9:22 PM

Did any one get the October issue yet? I live in western Washington and haven't received it yet. I usually get it the first week of the month. I know about the weather problems, but it's past the middle of the month.     Joe 

  • Member since
    July 2006
  • From: Pittsburgh, PA
  • 1,764 posts
Posted by JoeinPA on Sunday, September 19, 2021 7:30 AM

Hi Joe:

I'm in western PA and got mine a couple if weeks ago. You may want to call customer service if you don't get it soon.

Joe

  • Member since
    February 2005
  • 816 posts
Posted by davidmurray on Sunday, September 19, 2021 9:54 AM

I got mine here in southern Ontario at least a week ago.  International mail.  Yours is missing.

 

David Murray from Oshawa, Ontario Canada
  • Member since
    September 2020
  • 285 posts
Posted by JDawg on Sunday, September 19, 2021 10:00 AM

I got mine. You will have to email customer service and request a replacement issue. 

JJF


Prototypically modeling the Great Northern in Minnesota with just a hint of freelancing. Smile, Wink & Grin

Yesterday is History.

Tomorrow is a Mystery.

But today is a Gift, that is why it is called the Present. 

  • Member since
    December 2015
  • From: Shenandoah Valley
  • 8,316 posts
Posted by BigDaddy on Monday, September 20, 2021 8:45 PM

Got mine in VA last week.  There is a big spread in when they get delivered

Henry

COB Potomac & Northern

Shenandoah Valley

  • Member since
    March 2002
  • From: Milwaukee WI (Fox Point)
  • 10,942 posts
Posted by dknelson on Tuesday, September 21, 2021 11:01 AM

BigDaddy

Got mine in VA last week.  There is a big spread in when they get delivered

 

 
And because of that, based on my experience earlier this summer you should expect some pushback from Kalmbach's customer "service" (air quotes, accompanied by eye-roll).  They would not agree to provide me with the missing May issue until I got the June issue and still no May.  And even then it seemed to take quite a while.
 
Their explanation was that so many people were complaining about not getting the May issue that it had to be out there somewhere and I should just be more patient.  It is true that the US Postal "Service" (yet another air quote, yet another eye-roll) has been performing rather badly lately.  But tellingly once I got the replacement May issue I never did get the supposedly mailed original May issue.  Not that I'd feel guilty about it if I had.   
 
Dave Nelson
  • Member since
    September 2020
  • 285 posts
Posted by JDawg on Tuesday, September 21, 2021 11:22 AM

dknelson

 

 
BigDaddy

Got mine in VA last week.  There is a big spread in when they get delivered

 

 

 
And because of that, based on my experience earlier this summer you should expect some pushback from Kalmbach's customer "service" (air quotes, accompanied by eye-roll).  They would not agree to provide me with the missing May issue until I got the June issue and still no May.  And even then it seemed to take quite a while.
 
Their explanation was that so many people were complaining about not getting the May issue that it had to be out there somewhere and I should just be more patient.  It is true that the US Postal "Service" (yet another air quote, yet another eye-roll) has been performing rather badly lately.  But tellingly once I got the replacement May issue I never did get the supposedly mailed original May issue.  Not that I'd feel guilty about it if I had.   
 
Dave Nelson
 

Either my June or July issue was so messed up. It came with pages in the wrong order, pages missing and duplicate pages. I sent one email and got a fast reply saying that they had remailed the issue. I got it a week later. Sometimes their customer service is great, sometimes, not so much. 

JJF


Prototypically modeling the Great Northern in Minnesota with just a hint of freelancing. Smile, Wink & Grin

Yesterday is History.

Tomorrow is a Mystery.

But today is a Gift, that is why it is called the Present. 

Subscriber & Member Login

Login, or register today to interact in our online community, comment on articles, receive our newsletter, manage your account online and more!

Users Online

There are no community member online

Search the Community

ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Model Railroader Newsletter See all
Sign up for our FREE e-newsletter and get model railroad news in your inbox!