That's good news. Good to know as I'm actually planning on purchasing some MTH equiment in the future (LOL, no way in the world I would have even thought that a decade ago!). I like their Empire State Express passenger equipment and, especially, the New York City IRT subway cars.
Glad that MTH is on the up-and-up for customer repair/warranty issues.
Thanks for the heads up.
"I like my Pullman Standards & Budds in Stainless Steel flavors, thank you!"
I have a 2010 year model of the MTH big boy. I had it a long time, and suddenly one day, just stopped running. I called MTH in MD and I was getting ready to not see this engine for at least 6 months. But they gave me an address in St Joseph MI which caught my attention. So I sent it on 1/24. Guess what? It arrived today running better than ever. 2 WEEKS!!!!!. Unheard of. I have sent engines there in the past many times, and never in that short of time, did I receive it back that fast. So thanks St Joe's of MI
Joe C