MY DIGITRAX JUST TOOK A DUMP!!!!!!!!!

[Anonymous]

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I spend 164 dollors for a Digitrax Zepher.Then I spend 50 dollars for a booster to program with''that they don't tell me I need''.Then 2 weeks later The thing starts smoking and has walking c's going across the screen.
Is it me or do I need a different dcc setup.
A-do I get Digitrax to fix it .
B-do I throw in the trash.
C-do I throw it in the trash and get A better dcc system.
Please help ?

[jrbernier]

Try A - It is new and Digitrax does warranty their products......

Jim Bernier

[Anonymous]

I'd say A - assuming you wired it exactly as in the instructions the problems aren't your fault, they're the manufacturers. Get in touch with them (I'd suggest calling them, as it's harder for them to dodge phone calls than emails). Ask for their advice - explain your problem and ask what they suggest, as nothing (certainly nothing that expensive) should fail within 2 weeks. You might decide you want to accept a refund and change systems - it's your call here, I like Lenz but that's personal preference, others like different systems. Hope this helps!

[tomwatkins]

I'd suggest "A". I've had very few problems with my Digitrax system. Two in ten years, that I can remember. The first was while it was in warranty and they fixed under warranty. The second was last year and it cost $35.00 to get the command station repaired. They're a good company, they make a good product, but nobody's perfect.
Tom Watkins

[camarokid]

You didn't by chance have two wires accidentally touch each other did you? Sometimes things don't work as they should no matter how fast short circuits are detected. Go with Plan A. They will do right by you or we all will hear about it here in due time.
Archie

[Anonymous]

Try A. The company will make it good. Why did you buy a booster to program the Zephyr? That certainly isn't necessary. You can program all locos right from the Zephyr.I have done ten of mine and I do not have a booster. Maybe wires got crossed. If you bought it from your LHS maybe they can help you get it figured out.

[Anonymous]

Try choice "A". I have a Zephyr and have had no problems. They should warrantee it okay.

Paul

[rrinker]

Definitely A. ANd try just disconnecting the PowerPax, shorting out the output should not have done anything to the Zephyr - heck, you short the things out on purpose when you do the 'quarter test", it's DESIGNED to take that. The Powerpax, however, cautions you against shorting the unit out. Guess they didn;t build in any short protection. The only thing that should be connected tot he Powerpax input is the Program Track outputs of the Zephyr. And the only thing the PowerPax output should be connected to is a competely isolated programming track - a seperate strip of track NOT part of the laypout is the safest bet.

I also still contend, based on the three BLI (well, one's an Atlas, but it's the same QSI elecronics) locos I have, plus my Zephyr, that the PowerPax is NOT necessary.

--Randy

[Bikerdad]

One more vote for A, but I'd go to the vendor who sold you the booster and the Zephyr, assuming its the same one, and have them sort it out. If they won't, then go to Digitrax.

[Anonymous]

One more thing you may consider, is joining the digitrax user's group on yahoo. Some one there may an shed some light on your problem. I have a Chief system and have not had problems other than my own mistakes. I've had this system since 1999.

[Anonymous]

Originally posted by Barent Foley

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I spend 164 dollors for a Digitrax Zepher.Then I spend 50 dollars for a booster to program with''that they don't tell me I need''.

What booster is this??? I am looking into buying the zypher myself and I want to make sure I have everything I need.

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