Trains.com

Subscriber & Member Login

Login, or register today to interact in our online community, comment on articles, receive our newsletter, manage your account online and more!

NCE Decoder Replacement Question

1295 views
7 replies
1 rating 2 rating 3 rating 4 rating 5 rating
  • Member since
    February 2005
  • 732 posts
NCE Decoder Replacement Question
Posted by conrail92 on Saturday, October 11, 2008 9:20 AM

I found out awhile ago that if you mail NCE a damaged decoder of any brand with $10 plus S&H they will send a equivlent decoder of there brand as replacement. What payment methods do they accept? I emailed them a week ago with no response. Also for thoose who did this, do they send you a low end refurbished one, or a new one? 

 Either way this seems like a nice deal...

"If you can dream it you can do it" Enzo Ferrari :)
  • Member since
    July 2003
  • From: Sierra Vista, Arizona
  • 13,757 posts
Posted by cacole on Saturday, October 11, 2008 9:26 AM

When you can purchase an NCE or practically any other brand of decoder outright for a price of $15-$20 from places such as Litchfield Station without needing to send in an old one and paying postage both ways, do you really think this is a bargain? 

TCS will replace any of their decoders free, with no questions asked on how it got damaged.

I use NCE and TCS decoders extensively, and have rarely had a need to replace one.  NCE's replacement offer may have been a bargain several years ago when decoders were still expensive, but not today.  I think their offer is just an attempt to get people to try NCE decoders instead of using other brands.

  • Member since
    February 2005
  • 732 posts
Posted by conrail92 on Saturday, October 11, 2008 2:23 PM
The decoder I'm sending in currently is worth about $26 the replacement deal through NCE would be a total of $12.84 that includes shipping and postage...
"If you can dream it you can do it" Enzo Ferrari :)
  • Member since
    August 2005
  • From: S.E. Adirondacks, NY
  • 3,246 posts
Posted by modelmaker51 on Saturday, October 11, 2008 5:25 PM

You can send a M.O. or check or cash (not recomended). You will get a NEW equivalent decoder. I sent them a couple of fried Atlas Silver decoders and a M.O. for $20 and got 2 equivalent decoders a week later, (I think the Atlas ones would've cost $30 each to replace from Atlas). They dropped right in the Atlas locos and have worked perfectly.

...and sure they want you to try out their product, it's still a good deal if the math works out and they are good products, I've got 20+ and have yet to burn one up.

Jay 

C-415 Build: https://imageshack.com/a/tShC/1 

Other builds: https://imageshack.com/my/albums 

  • Member since
    February 2005
  • 732 posts
Posted by conrail92 on Saturday, October 11, 2008 9:40 PM
Thanks, I planed on Money Order if it was accepted. Seems to be the safest route... Thanks for the information!
"If you can dream it you can do it" Enzo Ferrari :)
  • Member since
    August 2004
  • From: Amish country Tenn.
  • 10,027 posts
Posted by loathar on Sunday, October 12, 2008 5:03 PM
I sent back a fried Bachmann decoder and got a brand new one for $12. If you purchase any more decoders at this time, they don't charge you additional shipping. (but your paying MSRP for the decoder)
They accept checks/money orders. Turn around time was less than a week. I have a fried MRC AD 350 I'm getting ready to "trade in". I wonder which decoder they will replace it with?
They never returned any of my E mails either. I had to call them. (which was still difficult to get through)
  • Member since
    February 2005
  • 732 posts
Posted by conrail92 on Sunday, October 12, 2008 5:31 PM
Say I send in two, would I need to pay $22 (2 decoders and 1x S&H) or would i need to pay $24 (2 decoders and 2x S&H)
"If you can dream it you can do it" Enzo Ferrari :)
  • Member since
    January 2002
  • From: Redwood Falls MN
  • 90 posts
Posted by draftingplans on Monday, October 13, 2008 8:52 AM

Conrail92,

Send in however many decoders you like 1,2,3 and $10.00 for each decoder and $2.00 S&H with a check / MO (No CASH) and a note with your return address and you will get the replacement decoders. 2 decoders $22.00 and that's it. I have done it sending in several AD370 MRC'S and recceived NCE D13SRJ's. By the way D13SR decoders are a 4 function decoder not 2 function like many of the $12-15. decoders are.

Barry

Subscriber & Member Login

Login, or register today to interact in our online community, comment on articles, receive our newsletter, manage your account online and more!

Users Online

There are no community member online

Search the Community

ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Model Railroader Newsletter See all
Sign up for our FREE e-newsletter and get model railroad news in your inbox!