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NCE Decoder Replacement Question

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  • Member since
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NCE Decoder Replacement Question
Posted by conrail92 on Saturday, October 11, 2008 9:20 AM

I found out awhile ago that if you mail NCE a damaged decoder of any brand with $10 plus S&H they will send a equivlent decoder of there brand as replacement. What payment methods do they accept? I emailed them a week ago with no response. Also for thoose who did this, do they send you a low end refurbished one, or a new one? 

 Either way this seems like a nice deal...

"If you can dream it you can do it" Enzo Ferrari :)
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  • From: Sierra Vista, Arizona
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Posted by cacole on Saturday, October 11, 2008 9:26 AM

When you can purchase an NCE or practically any other brand of decoder outright for a price of $15-$20 from places such as Litchfield Station without needing to send in an old one and paying postage both ways, do you really think this is a bargain? 

TCS will replace any of their decoders free, with no questions asked on how it got damaged.

I use NCE and TCS decoders extensively, and have rarely had a need to replace one.  NCE's replacement offer may have been a bargain several years ago when decoders were still expensive, but not today.  I think their offer is just an attempt to get people to try NCE decoders instead of using other brands.

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Posted by conrail92 on Saturday, October 11, 2008 2:23 PM
The decoder I'm sending in currently is worth about $26 the replacement deal through NCE would be a total of $12.84 that includes shipping and postage...
"If you can dream it you can do it" Enzo Ferrari :)
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Posted by modelmaker51 on Saturday, October 11, 2008 5:25 PM

You can send a M.O. or check or cash (not recomended). You will get a NEW equivalent decoder. I sent them a couple of fried Atlas Silver decoders and a M.O. for $20 and got 2 equivalent decoders a week later, (I think the Atlas ones would've cost $30 each to replace from Atlas). They dropped right in the Atlas locos and have worked perfectly.

...and sure they want you to try out their product, it's still a good deal if the math works out and they are good products, I've got 20+ and have yet to burn one up.

Jay 

C-415 Build: https://imageshack.com/a/tShC/1 

Other builds: https://imageshack.com/my/albums 

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Posted by conrail92 on Saturday, October 11, 2008 9:40 PM
Thanks, I planed on Money Order if it was accepted. Seems to be the safest route... Thanks for the information!
"If you can dream it you can do it" Enzo Ferrari :)
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  • From: Amish country Tenn.
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Posted by loathar on Sunday, October 12, 2008 5:03 PM
I sent back a fried Bachmann decoder and got a brand new one for $12. If you purchase any more decoders at this time, they don't charge you additional shipping. (but your paying MSRP for the decoder)
They accept checks/money orders. Turn around time was less than a week. I have a fried MRC AD 350 I'm getting ready to "trade in". I wonder which decoder they will replace it with?
They never returned any of my E mails either. I had to call them. (which was still difficult to get through)
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Posted by conrail92 on Sunday, October 12, 2008 5:31 PM
Say I send in two, would I need to pay $22 (2 decoders and 1x S&H) or would i need to pay $24 (2 decoders and 2x S&H)
"If you can dream it you can do it" Enzo Ferrari :)
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  • From: Redwood Falls MN
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Posted by draftingplans on Monday, October 13, 2008 8:52 AM

Conrail92,

Send in however many decoders you like 1,2,3 and $10.00 for each decoder and $2.00 S&H with a check / MO (No CASH) and a note with your return address and you will get the replacement decoders. 2 decoders $22.00 and that's it. I have done it sending in several AD370 MRC'S and recceived NCE D13SRJ's. By the way D13SR decoders are a 4 function decoder not 2 function like many of the $12-15. decoders are.

Barry

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