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How do you get LGB of America to answer the phone?

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Posted by Anonymous on Thursday, November 30, 2006 10:15 PM
 iandor wrote:

That David Duffington is a good guy, he actually answered my email and di his best to help me. He couldn't but that was not his fault, well done Dave.

Rgds ian

I agree, thanks Dave for clearing the log jam. They promised to look at my engine today, hopefully I'll get an estimate soon.

Regards,

Bob

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Posted by Anonymous on Thursday, November 30, 2006 6:13 PM

That David Duffington is a good guy, he actually answered my email and di his best to help me. He couldn't but that was not his fault, well done Dave.

Rgds ian

  • Member since
    July 2006
  • From: Pisa, IT
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Posted by RR Redneck on Thursday, November 30, 2006 6:13 PM
Keep callin, if you bug them enough they might answer.

Lionel collector, stuck in an N scaler's modelling space.

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Posted by Anonymous on Thursday, November 30, 2006 12:52 AM

I will as well, i need help with my detection module.

Rgds ian

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Posted by Anonymous on Wednesday, November 29, 2006 11:06 PM
Dave,
Thanks for your help! I sent the email.
regards,
Bob
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    September 2003
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Posted by pimanjc on Wednesday, November 29, 2006 10:09 PM

I talked to the service department - James Trapper - yesterday.  The first time I called, it was their lunch time [I forgot about time zone change].  The second time, my questions were promptly answered.

Jim Carter

"Never promise more than you can give. Always give more than you promise." ~JC "You don't stop laughing because you grow old, You grow old because you stop laughing." ~AU
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Posted by Anonymous on Wednesday, November 29, 2006 8:16 PM
Hi hirail02!

This is the absolute busiest time of year for the folks in the LGB-San Diego service department, but just send me an email at david<dot>buffington<at>comcast<dot>net with your name, address and so on, I'll get to work on it.

Thanks!
Dave
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Posted by Anonymous on Wednesday, November 29, 2006 5:39 PM

I can't help you mate, i have my own issue with LGB o A and i live a long way away here in Australia, i think they have dropped there bundle.

Ian

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How do you get LGB of America to answer the phone?
Posted by Anonymous on Wednesday, November 29, 2006 2:19 PM
I have been trying to get information on the status of a repair. I was originally told not to expect any progress for 7 weeks. It has been almost 9 so I called and called and called....
Does anyone have a number that actually gets answered?

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