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<p>Amtrak has a wealth of data.  And it makes more of its operating and financial data public than many if not most organizations.  What's missing, apparently, is management's ability and willingness to tie the data analysis to its strategic planning. Boardman acknowledged as much in his response to the OIG's report on Amtrak's asset management policies, procedures, and practices.  Hopefully, the relatively new Operations Research person will help fix the problem.</p> <p>Amtrak has segment data re: revenues.  It uses this data, amongst other things, for its Guest Rewards Program.  This is just one data set that is not made directly available to the public.  There may be others.</p>
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