Login
or
Register
Home
»
Trains Magazine
»
Forums
»
General Discussion
»
why didn't the cn stick to customer service like the wc did?
Edit post
Edit your reply below.
Post Body
Enter your post below.
Think of it from the railroads point of view. If the track has to be maintained by the railroad and not the customer, and the customer is only getting a switch once or twice then the railroad is maintaining a piece of track that is hardly ever used. The KCS has the largest amount of customers as far as class ones are concerened. The railroads are here to make money. Not pay out money just for it to go to waste. The mergers if I remeber correctly have to the approved by the STB. This is one reason the Santa Fe and the Southen Pacific Merger was not allowed. Railroads do care about the customers or they would not be here. Thats why we are considered Customer Service in a sence. We service the customers. The Class ones are trying to steer away from servicing customers, that why you have short line roads. You never know what is going to happen.
Tags (Optional)
Tags are keywords that get attached to your post. They are used to categorize your submission and make it easier to search for. To add tags to your post type a tag into the box below and click the "Add Tag" button.
Add Tag
Update Reply
Join our Community!
Our community is
FREE
to join. To participate you must either login or register for an account.
Login »
Register »
Search the Community
Newsletter Sign-Up
By signing up you may also receive occasional reader surveys and special offers from Trains magazine.Please view our
privacy policy
More great sites from Kalmbach Media
Terms Of Use
|
Privacy Policy
|
Copyright Policy