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Trains.com Download - Extremely slow or broken

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  • Member since
    March 2013
  • 427 posts
Trains.com Download - Extremely slow or broken
Posted by Colorado Ray on Wednesday, March 23, 2022 8:44 PM

Having previously voiced my frustration with Trains.com, and had the post removed, I'm problably treading on thin ice with this post.

From my desktop PC, so it's not an iPad issue, I tried to download the new May 2022 MR.  After about a 10 minute download it finally appeared.  Slow, but at least I got it.  So with that success under my belt, I tried to download the Spring 2022 Classic Trains.  After 45 minutes of the "spinning wheel" nothing has downloaded using Firefox.   Thinking it might be a Firefox issue I downloaded and installed Chrome.  With a fresh browser, I tried again to download the Spring 2022 Classic Trains - same thing - endless spinning wheel.  This proves it can't be the "clear the browser cache" issue that is the only advice that Kalmbach tech support has ever given. 

At this point I'm seriously condsidering dumping Trains.com and buying indivdual subscrptions through Zino (which I thought you could no longer do, but I did a magazine search on their website and it's listed).

Is anyone else having these problems?  Does anyone know if Kalmbach is looking at revamping the Train.com site?

 

Ray

 

  • Member since
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  • From: North Dakota
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Posted by BroadwayLion on Thursday, March 24, 2022 3:09 PM

no problems... only the firs connection is slow, the rest of the connections are OK

The Route of the Broadway Lion The Largest Subway Layout in North Dakota.

Here there be cats.                                LIONS with CAMERAS

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Posted by Colorado Ray on Thursday, March 24, 2022 6:01 PM

Thanks Lion!  If it works in ND, it should work here!

Ray

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Posted by Colorado Ray on Thursday, March 24, 2022 7:47 PM

Out of continued frustration - tried to download the new Classic Trains for over an hour; I bit the bullet and subscribed to Trains, MR and Classic Trains via Zinio.  Fast downloads, readable from iPad, and better magnification that Adobe downloads. Much faster access to past issues.  Cost for all three subscriptions was $91/yr.  Very slightly more than Trains.com but without the videos.  Now I have to decide if the Trains.com videos (which download fine) are worth the price of Trains.com.  With all the videos on YouTube that may be a tough call.

If you're only interested in the digital magazines, I'd highly recommend Zinio.

Ray

  • Member since
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  • From: Clinton, MO, US
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Posted by Medina1128 on Friday, March 25, 2022 8:58 AM

How often do you clear your browsers cache? 

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Posted by Colorado Ray on Friday, March 25, 2022 2:24 PM

Medina1128

How often do you clear your browsers cache? 

 

 

I don't.  I refuse to use a program that would require that.  If that's required, then it's a programming problem that they need to correct.  Of interest though, is that I installed Chrome and the first thing I did was try to download from the archives.  There couldn't be anything in the cache since it was a brand new installation.

Ray

  • Member since
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  • From: North Dakota
  • 9,592 posts
Posted by BroadwayLion on Friday, March 25, 2022 9:53 PM

The Route of the Broadway Lion The Largest Subway Layout in North Dakota.

Here there be cats.                                LIONS with CAMERAS

  • Member since
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  • From: North Dakota
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Posted by BroadwayLion on Friday, March 25, 2022 9:55 PM

Lions are hungry tonight

The Route of the Broadway Lion The Largest Subway Layout in North Dakota.

Here there be cats.                                LIONS with CAMERAS

  • Member since
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  • From: North Dakota
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Posted by BroadwayLion on Friday, March 25, 2022 9:56 PM

OK, I can post picktures and I can post text, but I cannot post the result of a ping or tracert command. Looks like commands are forbiden 403

The Route of the Broadway Lion The Largest Subway Layout in North Dakota.

Here there be cats.                                LIONS with CAMERAS

  • Member since
    July 2020
  • 50 posts
Posted by chris.mincemoyer on Saturday, March 26, 2022 6:11 PM

Had an email reminder that the May issues were available, just downloaded MR, Trains and Classic Trains in under 30 seconds. 

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Posted by TheFlyingScotsman on Saturday, March 26, 2022 8:46 PM

I had problems trying to download their online version of The 20th Century video a couple of years ago and i was really disappointed with their efforts to resolve it to the point that i cancelled my order and got the physical dvd from a 3rd party. 

The magazines - the back-issues i order - have been very reliable on the Zinio platform.

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Posted by Colorado Ray on Sunday, March 27, 2022 12:36 PM

chris.mincemoyer

Had an email reminder that the May issues were available, just downloaded MR, Trains and Classic Trains in under 30 seconds. 

 

 

Chris, what browser were you using?

 

Thanks, Ray

  • Member since
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  • From: Maryland
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Posted by ATLANTIC CENTRAL on Sunday, March 27, 2022 2:07 PM

What am I missing in the conversation?

I don't have the full Trains.com thing, just MR and Classic Trains with archives.

I don't need to download them to read them, just go to the archive and click on the issue and read it? It comes up instantly?

I use Chrome.

So just as a test, I clicked the PDF download link, had the PDF open in about 10 seconds, and downloaded it to my desktop nearly instantly.

Puzzeled here in the Mid Atlantic,

I do have a fast, powerful desktop, and hard wired fiber optic internet.

Sheldon 

    

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Posted by mbinsewi on Sunday, March 27, 2022 2:22 PM

ATLANTIC CENTRAL
So just as a test, I clicked the PDF download link, had the PDF open in about 10 seconds, and downloaded it to my desktop nearly instantly.

Same results here, using Chrome, and internet speed of 227 mbps.

Mike.

  • Member since
    March 2013
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Posted by Colorado Ray on Sunday, March 27, 2022 7:55 PM

ATLANTIC CENTRAL

What am I missing in the conversation?

I don't have the full Trains.com thing, just MR and Classic Trains with archives.

I don't need to download them to read them, just go to the archive and click on the issue and read it? It comes up instantly?

I use Chrome.

So just as a test, I clicked the PDF download link, had the PDF open in about 10 seconds, and downloaded it to my desktop nearly instantly.

Puzzeled here in the Mid Atlantic,

I do have a fast, powerful desktop, and hard wired fiber optic internet.

Sheldon 

 

Sheldon, I'm trying to determine if the problem is with my browser or internet, or if it's a universal problem that others are also happening.  Based on the replies so far, it appears to be the former.

 

I have a mediocre internet service with AT&T - over the air, not fiber.  Other programs/sites manage OK.  Getting Starlink set up this week, so we'll see if that changes the results.

 

Ray

  • Member since
    July 2020
  • 50 posts
Posted by chris.mincemoyer on Monday, March 28, 2022 11:44 AM

Colorado Ray

 

 
chris.mincemoyer

Had an email reminder that the May issues were available, just downloaded MR, Trains and Classic Trains in under 30 seconds. 

 

 

 

 

Chris, what browser were you using?

 

Thanks, Ray

 

Chrome with Windows 11

  • Member since
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  • From: North Dakota
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Posted by BroadwayLion on Monday, March 28, 2022 7:13 PM

Colorado Ray
Sheldon, I'm trying to determine if the problem is with my browser or internet, or if it's a universal problem that others are also happening. Based on the replies so far, it appears to be the former.

If you PING trains.com it will time out

If you TRACERT trains.com it will show the hops but will time out before it completes. I do not know where in the chain it times out, at Trains.com or somewhere else.

If I try to paste the results of PING or TRACERT here the post is Forbidden 403.

But all other posts go through copesthetically.

If you are getting tossed out just connecting to trains.com, then maybe your browser or computer is set to validate the site before it continues.

If I try to connect via the IP number my computer refuses it since the certificate is issued to trains.com and not to the IP number.

 

So go figgure. I will contact my ISP tomorrow to get his take on the issue.

 

The Route of the Broadway Lion The Largest Subway Layout in North Dakota.

Here there be cats.                                LIONS with CAMERAS

  • Member since
    July 2006
  • From: North Dakota
  • 9,592 posts
Posted by BroadwayLion on Tuesday, March 29, 2022 4:34 AM

MORE possible sources for download issues...

In firefox goto Settings>Security and find the following...

 

Standard
Balanced for protection and performance. Pages will load normally.
Firefox blocks the following:
Social media trackers
Cross-site tracking cookies
Cross-site cookies in Private Windows
Tracking content in Private Windows
Cryptominers
Fingerprinters
Strict
Stronger protection, but may cause some sites or content to break.
Firefox blocks the following:
Social media trackers
Cross-site cookies in all windows (includes tracking cookies)
Tracking content in all windows
Cryptominers
Fingerprinters
Heads up!
This setting may cause some websites to not display content or work correctly. If a site seems broken, you may want to turn off tracking protection for that site to load all content. Learn how

 

Otter browsers will haf similur settings

 

The Route of the Broadway Lion The Largest Subway Layout in North Dakota.

Here there be cats.                                LIONS with CAMERAS

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