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MB KLEIN TO Go Web Only

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  • Member since
    March 2016
  • 1,553 posts
Posted by PRR8259 on Friday, October 4, 2019 7:43 PM

I am not any longer able to offer any positive comments about MB Klein's mail order packaging or customer service, so I'll stop right there. 

I now shop elsewhere.

  • Member since
    June 2002
  • From: Pittsburgh, PA
  • 470 posts
Posted by ctyclsscs on Friday, October 4, 2019 6:35 PM

rrinker
Note that rather than scoff at or wring their hands at this new "internet" thing, they were early adopters, and it paid off well for them.

So true. I think about the best model railroad shop in my area that was stocked to the ceiling with everything imaginable for decades. A great old time hobby shop. They didn't embrace anything new and are now gone while MB Klein is thriving.

Jim

  • Member since
    February 2002
  • From: Reading, PA
  • 30,002 posts
Posted by rrinker on Friday, October 4, 2019 4:54 PM

Rats, doon't know if I will be up for the trip down to Timonium, I have to go to Vegas the week before for work and get home Friday night.

They do say they are considering an option for local pickup for those who live close, so you could place an order on the web site, then drive over and pick it up, which will be nice.

 Note that rather than scoff at or wring their hands at this new "internet" thing, they were early adopters, and it paid off well for them. They still have a superior ordering and inventory system compared to most other online retailers, which continues to amaze me.

                                      --Randy


Modeling the Reading Railroad in the 1950's

 

Visit my web site at www.readingeastpenn.com for construction updates, DCC Info, and more.

  • Member since
    December 2015
  • From: Shenandoah Valley
  • 9,094 posts
Posted by BigDaddy on Friday, October 4, 2019 4:46 PM

Bummer for those of us who live close.

Henry

COB Potomac & Northern

Shenandoah Valley

  • Member since
    February 2008
  • 8,878 posts
MB KLEIN TO Go Web Only
Posted by maxman on Friday, October 4, 2019 4:39 PM

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