My normal way of doing it is this: If I sell something, you leave me feedback, I will do the same. If I buy something from you, I will leave you feedback when received and is in same condition as advertised.
Buyer responsible for first move. If you buy something and don't leave feedback, I will not leave any for you.
Way too many "sales" early on where I left good feedback to buyer for quick payment and got zero left for me. Most sellers will respond once you do however....
And, as was pointed out, seller's job is not complete until the customer says it is.
Ricky W.
HO scale Proto-freelancer.
My Railroad rules:
1: It's my railroad, my rules.
2: It's for having fun and enjoyment.
3: Any objections, consult above rules.
A seller's job is not done until the customer is satisfied. I generally wait until feedback from the buyer demonstrates that. It's not a matter of worrying over negative feedback. It's a matter of customer service process.
Having been on 15 years and still with 100% feedback, I can say that it used to be customary that the buyer provide feedback first. Not required, but the way it's always seemed to work for me. In recent times, fewer than 50% of buyers ever leave feedback. I used to just skip it, too, when they did. Now I usually say the good things about the transaction, but note they haven't left feedback after two weeks. Others can decide whether that's important to them or not. I'm not dissing anyone, just noting it in case someone wants to give it more thought.
I will say that dealing in trains generally has buyers leaving more feedback than the depressing situation elsewhere, maybe because it offers a world of new possibilities for both disposing of no longer needed stock and finding that special something that was made years ago and you missed out on.
Mike Lehman
Urbana, IL
I have a question about posting feedback for purchases on feebay.
I believe if I buy something from a seller and pay almost immediately thru PayPal I have done my part as well as I can possibly do it and have completed my full part of the transaction.
I feel the seller should post a positive feedback for me as I can do no more.
I think it's rather cheap of the seller to not post until I receive the items and post for them. I understand they may be worried about me posting a negative feedback toward them so they want to see what I say first. I think the buyer/seller can work out any issues and the seller can always respond to the feedback if it isn't very good.
I just think the honorable way is for the seller to post first when the buyer has paid. I have stopped posting feedback if the seller withholds. I have also found quite a few sellers don't post feedback anyway.
I always check their FB rating before bidding and if they have much less than 100% I read the responses to see what was said by both parties. Often the buyer is new and hasn't quite gotten a grasp on the system and I check to see how the seller also responds. Some are rather nasty and rude. I just pass on them and find something else. Why jump into doing business with that sort of person anyway? If there is a big pissing contest feebay doesn't offer much help so I ust try to avoid the slugs.
Anyway......what do you think?
Roger Huber
Deer Creek Locomotive Works