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Great customer service from HiTech

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  • Member since
    September 2006
  • From: NE Phoenix AZ
  • 593 posts
Great customer service from HiTech
Posted by duckdogger on Friday, September 25, 2009 2:22 PM

 I had experienced frustration in using the ice breaker bars from HiTech on several SP locomotives.  The parts were breaking during the de-spruing.  I wrote to HiTech and described the problem.  Just got an email saying they were replacing the parts and have changed resins to provide a more durable part.

 The ice breakers are very finely detailed but surprising easy to install and look very good mounted to the top of the Es and Fs I have been working on.  Great parts supplier baacking up a product.

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Paul

Trains. Cooking. Cycling. So many choices but so little time.

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