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OTM, I think there are a few customers like that everywhere no matter what store. Most of the people I see coming to your place usually spends time swapping stories, catching up on that waited-for model (Is it in yet?) or going thru looking for that one item. In Trucking, Ive seen shippers and recievers enjoy first class service from me and the wife team with very expensive loads that were "Problem loads" that we worked hard to deliver asap because some singles could not do it. These customers were generally nice and very happy to see thier freight but once in a while you get one that does not acknowledge the existance of that truck, crew and paperwork. Just a grunt and a scribble of a pen and were done. Oh well. I do have a pet peeve at malls (Some place I dont go to much anymore) is being intercepted by a herd of sales people intent on grabbing me by the hand and dragging me past the high dollar stuff asking if I would like to buy, layaway, pay for, take home, try on, examine and otherwise be hounded. The best stores I have seen are those such as yours that trade greetings, catch up on the latest and get browsing time. I do feel guilty at times for spending hours and not buying much but looking at the orders months in advance waiting on the factory with those pre-orders and limited runs.... it seems to balance out. I only ran into one bad Hobby Shop in my life and that one whew... I walked in this one place on the east coast seeing it was a new hobby shop to explore. The greeting was a growl and a tirade about how crappy some people were. Obviously I was not the target, but I must have arrived at a particularly bad time. I stayed all of 20 seconds. I aint going to be back =) and that was about 20 years ago.
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