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I enjoy buying from my local hobby shops. I like having someone who can aswer questions and provide service if I need repair/replacement parts. BUT I know I pay more for it. The cheapest hobby shop I've found in Dallas (Discount Trains) is still more than online (www.1stplacehobbies.com) I will still use them as long as I get good service and immediate products with no shipping. There is no excuse for the glib answers he gave you however. He may be having a bad day or bad month but there is no excuse for bad customer service. I have worked retail and owned my own ar conditioning business. There is no excuse for bad customer service! I would quit using that shop too. Hopefully you can find something else around you (with that drive...maybe not) Otherwise welcome to onlone shopping! [8D]
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