Hi everyone, as you know we’ve been watching various threads following the launch of the new site at www.walthers.com. Some folks have reported they’re no longer able to visit the page, and we believe we've now tracked down some browser issues that might be the problem
Unfortunately, older browsers (and by default older operating systems) do not support these security protocols, TLS 1.2 as well as TLS 1.1, which are believed to be secure. This is probably why some of you are unable to access the site. If you haven’t updated recently, TLS 1.2 is supported in the following browsers and operating systems:
Google Chrome for TLS 1.1 Chrome 22+, for TLS 1.2 v30+ (Windows 7+, OS X 10.9+, Linux, Android (4.1+), iOS (9.0+), and Chrome OSMozilla Firefox v 27 + (TLS 1.1 also supported in v23, TLS 1.2 also supported in v 24+, but both disabled by default) (Windows XP SP2+, OS X (10.6+), Linux, Android 2.3, 4.0.3+, iOS 8.2+, Firefox OS)
Information on Enabling TLS 1.2 in Firefox v24 can be found here:
Microsoft Internet Explorer TLS 1.1 and 1.2 (IE 11+, also supported in IE 8+ for Windows 7, but disabled by default)
https://support.volusion.com/hc/en-us/articles/209544327-How-to-Enable-TLS-1-1-and-1-2-in-Internet-Explorer-for-Your-Volusion-Store
Apple Safari 9+
A full listing can be found here:
https://en.wikipedia.org/wiki/Template:TLS/SSL_support_history_of_web_browsers
Your friends at Walthers
Alright. I did what you suggested for IE 11, and it worked. The web site is now available. Thanks. But I have to admit, this kind of stuff is beginning to drive me nuts. Everytime someone updates their site, new problems seem to crop up.
Tom
Pittsburgh, PA
dinwittyI'm using Firefox 46.0.1, both reccomended settings are already there. no products showing (using XP and says its compatible)
I'm running XP, but Firefox 47, and no issues seeing Walthers. A FF update might help you. Then again, we're on 40mb fiber broadband.
Mike Lehman
Urbana, IL
It's pretty useless on my phone to, takes forever
It's not the phone either, its a late 15 early 16 model.