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Posted by dwill49965 on Tuesday, April 20, 2021 7:14 PM

This situation is pathetic.  Terrible, terrible customer service.  No response to emails complaining about the inability to login and use Newswire.  They haven't posted any updates to the forums, or even acknowledged a problem exists.

 

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Posted by Convicted One on Monday, April 19, 2021 2:17 PM

It would be comforting to know that was all that is to blame.

Admittedly sometimes I give people more credit than they deserve. But I just can't get over the feeling that this is not all due to just dumb happenstance.

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Posted by BaltACD on Monday, April 19, 2021 1:48 PM

Convicted One
What I would REALLY like to see the Kalmbach people address is, why is it always this place asking me to flush my cookies to continue participating here?

I participate regularly in about a dozen online message boards, AND NONE OF THE REST OF THEM put their regulars through this nonsense with near the frequency that this place does...something about the way this place is operated is to blame, ....not us.

I don't believe the fact that access here being "free" is any excuse for poor stewardship, many other boards that I frequent have managed to roll out new software without placing the burden of functionality on the end users.  So what is it about this place that continually gets it wrong, and they just sweep it under the carpet imploring us to "flush our cookies and hope for the best"?

Kalmbach = Cookie Monster

Never too old to have a happy childhood!

              

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Posted by Convicted One on Monday, April 19, 2021 12:55 PM

What I would REALLY like to see the Kalmbach people address is, why is it always this place asking me to flush my cookies to continue participating here?

I participate regularly in about a dozen online message boards, AND NONE OF THE REST OF THEM put their regulars through this nonsense with near the frequency that this place does...something about the way this place is operated is to blame, ....not us.

I don't believe the fact that access here being "free" is any excuse for poor stewardship, many other boards that I frequent have managed to roll out new software without placing the burden of functionality on the end users.  So what is it about this place that continually gets it wrong, and they just sweep it under the carpet imploring us to "flush our cookies and hope for the best"?

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Posted by MidlandMike on Friday, April 16, 2021 8:14 PM

MidlandMike

I find that for some reason, the only story that tells me I am over the 8 article limit, is when I try to open yesterday's NewsWire article about Amtrak's accounting.  I can open any other story without problem.  Was that article locked?

 

I can now get into the article.  Most important article on Amtrak in a while.

https://www.trains.com/trn/news-reviews/news-wire/amtraks-money-mystery/

 

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Posted by BaltACD on Thursday, April 15, 2021 11:31 PM

Lithonia Operator
I had a very cordial email exchange with Kat at Kalmbach customer service today. She was quite helpful regarding an issue with my account. And she told me that they are tweaking the website, and consequently there will inevitably be times when things don't function right.

So I said I'd be patient. My guess is that things will settle down fairly soon.

They have been tweeking things for the 18 years I have been participating - without ever coming to a totally effective resolution.

Never too old to have a happy childhood!

              

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Posted by SALfan1 on Thursday, April 15, 2021 10:17 PM

MidlandMike

I find that for some reason, the only story that tells me I am over the 8 article limit, is when I try to open yesterday's NewsWire article about Amtrak's accounting.  I can open any other story without problem.  Was that article locked?

 

I have the same issue.  Apparently both of us are members of the Great Unwashed who haven't signed up to pay the extra amount for "Unlimited Access".  That's my guess anyway.  I had the same issue as the original poster to this thread, cleared my cache, and cured the problem.  Clearing the cache didn't create the problems with other websites that I thought it would, which was nice.  The latest issue is that the little message at the extreme top right indicates that I'm logged in, but I couldn't reply to any of the comments, and I couldn't log out to log in again and hope that cured the problem.  I had to create a new screen name to be able to submit a reply.  I don't know what Kalmbach's folks are doing to the website, but I WISH THEY WOULD QUIT!!!

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Posted by MMLDelete on Thursday, April 15, 2021 9:53 PM

I had a very cordial email exchange with Kat at Kalmbach customer service today. She was quite helpful regarding an issue with my account. And she told me that they are tweaking the website, and consequently there will inevitably be times when things don't function right.

So I said I'd be patient. My guess is that things will settle down fairly soon.

  • Member since
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Posted by MidlandMike on Thursday, April 15, 2021 9:44 PM

I find that for some reason, the only story that tells me I am over the 8 article limit, is when I try to open yesterday's NewsWire article about Amtrak's accounting.  I can open any other story without problem.  Was that article locked?

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Posted by MMLDelete on Thursday, April 15, 2021 1:37 PM

That 100 riffs thing is a hoot! Yes

 

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Posted by Convicted One on Thursday, April 15, 2021 1:15 PM

I remember back in the day, at school when they issued us all Conn song flutes for music class.  "Smoke on the Water" was the riff most of us spent our free time trying to perfect. Which the music teacher was not entirely enthusiastic about. ( I, of course, focused on the live "Made in Japan" version)

Speaking of riffs, I find this guy   (Vimeo) to be somewhat impressive for his ability to transition from one song to the next, fairly seamlessly (warning 100 riffs in 12 minutes)

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Posted by tree68 on Thursday, April 15, 2021 10:12 AM

Flintlock76
"Do NOT test the guitars by playing "Smoke On The Water!"

If I remember correctly, the movie "Wayne's World" included a scene in a guitar shop with a sign stating "No Stairway to Heaven."

LarryWhistling
Resident Microferroequinologist (at least at my house) 
Everyone goes home; Safety begins with you
My Opinion. Standard Disclaimers Apply. No Expiration Date
Come ride the rails with me!
There's one thing about humility - the moment you think you've got it, you've lost it...

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Posted by MMLDelete on Thursday, April 15, 2021 9:49 AM

Convicted One
Just to be abundantly clear, I was not suggesting that I suspected Blue Streak of being one

I didn't take it that way. And I doubt anyone else did.

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Posted by Flintlock76 on Thursday, April 15, 2021 8:29 AM

Sara T
Oohh, yeah: Deep Purple, Smoke on the Water!

Hey Sara, I read something recently that had me rolling on the floor with laughter.  Apparantly a lot of guitar shops across the US have signs on the walls that say:

"Do NOT test the guitars by playing "Smoke On The Water!"

Apparantly they've been driven crazy by kids playing "Dum-dum-dum, dum-dum-da-dum, dum-dum-dum, dum-dum!" over the past several decades!

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Posted by Convicted One on Thursday, April 15, 2021 8:17 AM

In that same vein, not everybody who is branded a "troll" is necessarily the villain.  The term "troll" is frequently employed by members of ad hoc "good ol boy" networks  as a means to shore-up and reinforce groupthink.

If you're ever really bored some day and have nothing to do, go over to wikipedia and start reading about "gaslighting", and pay particular attention to the "see also"  block of related terms and concepts at the end.  It can make for a very interesting day of reading. 

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Posted by Convicted One on Thursday, April 15, 2021 8:02 AM

Lithonia Operator
Odd to think that someone might have more than one identity here. I doubt it, but who knows?

Just to be abundantly clear, I was not suggesting that I suspected Blue Streak of being one, I was just addressing your question.

As far as "why", well there are just  some people who seldom tolerate opinion  opposed to their own.  Sockpuppetry allows them to fortify the ranks by creating like-minded allies. Or, alternately by creating "the dog did it" style opponents. 

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Posted by BaltACD on Thursday, April 15, 2021 7:27 AM

Lithonia Operator
I looked up sockpuppet. I had not heard that term.

Odd to think that someone might have more than one identity here. I doubt it, but who knows?

I have no doubt that there are several sock puppets inhabiting this forum.

Never too old to have a happy childhood!

              

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Posted by MMLDelete on Thursday, April 15, 2021 1:30 AM

I looked up sockpuppet. I had not heard that term.

Odd to think that someone might have more than one identity here. I doubt it, but who knows?

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Posted by Overmod on Thursday, April 15, 2021 12:09 AM

Lithonia Operator
Feel free not to answer, as it's really not my business, but why would you want to log out?

There are more reasons than sock-puppetry.  Restarting the computer, updating the browser, or conducting something like a CCleaner 'broom sweep' of files would all justify formally logging out and then back in again with a 'clean' set of permissions.

Of course, if those permissions are being dinged with by the gremlins, you might want to do as I do and just let sleeping cookies lie.  

Any Web site with 'proper' security automatically logs people off every so often, as a matter of policy, and I think Kalmbach might want to consider the same.  With a 'remember me' option enabled (and it is not just 'client-side' on a program like the one RyPN uses) it is simple to one-click log-in again.  But that presumes that you get the prompt, your information appears correctly, and the site produces pages rather than the repetition of death.

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Posted by MMLDelete on Wednesday, April 14, 2021 11:26 PM

CO, I don't get what you're saying. "Sockpuppets?"

Multiple accounts here? Why???

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Posted by Convicted One on Wednesday, April 14, 2021 11:12 PM

Lithonia Operator
but why would you want to log out?

Someone having multiple accounts (eg sockpuppets) might be one example.

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Posted by MMLDelete on Wednesday, April 14, 2021 11:03 PM

blue streak 1

Well cannot even log out.  Now someone explain that  !!

 

Feel free not to answer, as it's really not my business, but why would you want to log out?

Seems like in this joint, if you're in it might pay to stay in!

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Posted by blue streak 1 on Wednesday, April 14, 2021 10:43 PM

Well cannot even log out.  Now someone explain that  !!

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Posted by MMLDelete on Wednesday, April 14, 2021 10:29 PM

Just now, on my phone, I was able log into Trains.com, using the same email and password combo that was deemed unworthy yesterday. And AFAIK, it was not counting the number of News Wire stories I read.

Tomorrow I'll see if things work on my computer ...

Stay tuned.

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Posted by BaltACD on Wednesday, April 14, 2021 8:34 PM

matthewsaggie
It gets stranger by the day. Have been a print subscriber since 1971. Today when I was logged in I could not read the news wire as I had my 8 views, despite being a subscriber. But, when I log out, then I can read all the articles and the comments. Go figure, Kalmbach doesn't. 

Dysfunction is spelled "Kalmbach".

Never too old to have a happy childhood!

              

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  • From: Matthews NC
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Posted by matthewsaggie on Wednesday, April 14, 2021 8:26 PM

It gets stranger by the day. Have been a print subscriber since 1971. Today when I was logged in I could not read the news wire as I had my 8 views, despite being a subscriber. But, when I log out, then I can read all the articles and the comments. Go figure, Kalmbach doesn't. 

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Posted by Sara T on Wednesday, April 14, 2021 5:55 PM

Firelock, 

>>https://www.youtube.com/watch?v=ikGyZh0VbPQ  

My word, was that really 49 years ago? Where did the years go?<<

Oohh, yeah: Deep Purple, Smoke on the Water!

Deep Purple tablatura e partitura de Smoke on the water

I had always imagined there was a big roundhouse near the shores of a lake and the smoke from the locomotives would often drift over the water, and when it did, fishermen would cough and turn to go home and leave te fish in the water.

How would you have reacted when on the platform, knocking on the cabin side of an 012 Pacific to ask for a footplate ride and on the window high up a figure would appear like Richie Blackmore, with wild outfit and bearded face: "What U want !" 

 

And they had another major piece: 

Child in time

Lyrics:

 

Sweet child in time, you'll see the line

Line that's drawn between good and bad

See the blind man shooting at the world

Bullets flying, ooh taking toll

If you've been bad - Oh Lord I bet you have

And you've not been hit oh by flying lead

You'd better close your eyes, aahaouho bow your head

Wait for the ricochet

Ooo-ooo-ooo-ooo..

Ooo-ooo-ooo-ooo..

Aaa-aaa-aaa..

Oh, I wanna hear you sing..

Aaa-aaa-aaa..

Oaoh..

AAA-AAA-AAA!!

AAA-AAA-AAA!!

Sweet child in time, you'll see the line

Line that's drawn between good and bad

See the blind man shooting at the world

Bullets flying, mm taking toll

If you've been bad - Lord I bet you have

And you've not been hit oh by flying lead

You'd better close your eyes, aahaao bow your head

Wait for the ricochet

Ooo-ooo-ooo-ooo..

Ooo-ooo-ooo-ooo..

Aaa-aaa-aaa..

Oh, I gotta hear you sing..

Aaa-aaa-aaa..

Oaoh..

AAA-AAA-AAA!!

Oh..

AAA-AAA-AAA!!

 

Oh..god oh no..oh god no..oh..ah..no ah..AAh..oh..AAWAAH!!..oh

 

Besides all that ooh and aaah it was a geat song! I remember the mother of a classmate had a huge record collection, among them a number of Deep Purple, also Doors, Black Sabath, Yes .. She let us hear records under the condition we handled the disks like crystals and we spent whole afternoons in worlds far away, then far, far away, and finally so far away we almost got lost and finally had a loooong-looong way home! Oh,yes: "The long and winding road" from the Beatles we heard on our way back home ..

Sara T.

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Posted by Convicted One on Wednesday, April 14, 2021 1:56 PM

blue streak 1
Something about deleting cookies which internet directions do not work.  + something about deleting history.  That sucks !!!

Assuming you are using Windows? Have you tried "C Cleaner"?  It is capable of lighting the fire that purifies.  It does a pretty thorough job.  But make sure you have a written copy of all the log on IDs and passwords that go along with them, for any websites you regularly visit. Because to do it right you have to pretty much blitz everything.  Probably a good idea to make a back-up of all your bookmarks/Favorites too, just to play safe... just  "in case".

Typically I had to even go out and get anew browser themes, etc that adorn the browsers.  I'll also do a pretty good job of "unjunking" your registry (which is a seperate operation)

It has worked for me when nothing else would.

Personal opinion:  Much of the trouble many users encounter when trying to surgically doctor their cookies, history, and cache is that they try to save things that end up sabotaging their efforts to start anew.  Using C Cleaner is a nuclear option, but it usually gets the job done, very thorough.

https://www.ccleaner.com/

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Posted by blue streak 1 on Wednesday, April 14, 2021 1:12 PM

Lithonia Operator

I'm not having to log into this forum, even on my phone now. But I am still unable to access News Wire after 8 stories in a month. When I try the log-in that's intended to get your magazine-subscriber benefits, it says my credentials are wrong, even though I'm using the combo that gets me into here.

I wrote the customer service dept., have not gotten any answer.

 

 
Have gotten that message about 12 times and even  tried changing pass word. No  help. Customer service answered me but their solutions were above my abilities.  Something about deleting cookies which internet directions do not work.  + something about deleting history.  That sucks !!!
 
Some one will have to walk me through it.
EDIT  Cannot even get the 8!!!

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