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New techno snag

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  • Member since
    December 2017
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New techno snag
Posted by Lithonia Operator on Wednesday, June 12, 2019 12:25 PM

I was using my phone, and I was logged in to Trains and to Trains Forums. I saw that I had a message waiting.

But when I clicked on the link to the message I got a box saying that I'm not authorized to view that. I used the log-in button that was right there, and typed in my email and password. Then I got a message saying "Server Error in '/Customer' Application, plus lots more techno gobbledygook.

Any clues what this is about?

I could clear the phone's cookies, but on the phone my only option is to clear ALL the cookies, which means that I have to go back to square one on several sights I am now logging into automatically ...

I was able to access the message fine on the computers.

Sad

Still in training.


  • Member since
    September 2003
  • 21,669 posts
Posted by Overmod on Wednesday, June 12, 2019 12:44 PM

The whole message thing is unsupported on mobile; ironic as one of the radical Kalmbach 'redesigns' was to make the Trains 'user experience' more mobile friendly.

The good news is you can work around the idiocy/incompetence by choosing the 'full site' option. Problem then is that the auto resize on a phone makes text entry often blind, almost Zen-like, and a picture or URL in a post can make the 'reply' or 'submit' buttons inaccessible even in landscape.  (Workaround for the latter is to reply to some other post in the thread that does not have the unhandlable content, btw)

  • Member since
    May 2019
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Posted by MMLDelete on Wednesday, June 12, 2019 12:51 PM

Overmod
The whole message thing is unsupported on mobile

That's excellent news! I can quit trying to fix this.

  • Member since
    September 2017
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Posted by charlie hebdo on Saturday, June 15, 2019 10:01 AM

Overmod

The whole message thing is unsupported on mobile; ironic as one of the radical Kalmbach 'redesigns' was to make the Trains 'user experience' more mobile friendly.

The good news is you can work around the idiocy/incompetence by choosing the 'full site' option. Problem then is that the auto resize on a phone makes text entry often blind, almost Zen-like, and a picture or URL in a post can make the 'reply' or 'submit' buttons inaccessible even in landscape.  (Workaround for the latter is to reply to some other post in the thread that does not have the unhandlable content, btw)

 

Thanks!   More technowizardry  from those fine folks at Kalmbach. 

  • Member since
    January 2003
  • From: Kenosha, WI
  • 6,567 posts
Posted by zardoz on Saturday, June 15, 2019 11:56 AM

charlie hebdo
More technowizardry from those fine folks at Kalmbach. 

More?

  • Member since
    September 2003
  • 21,669 posts
Posted by Overmod on Saturday, June 15, 2019 3:23 PM

zardoz
More?

In the Mies van der Rohe sense.

Or perhaps Thoreau on government, adapted to apply to cybernetics instead.

  • Member since
    June 2003
  • From: South Central,Ks
  • 7,170 posts
Posted by samfp1943 on Saturday, June 15, 2019 10:46 PM

Recall, Folks;

It has not been that long since the "Technowizardary'  of Kalmbach added a whple nother layer of That Cyber Tecgbiwizardary when they farmed out some of their Customer Service, and who knows what else (?) to that Third Party Provider down yonder in the East Texas Pineywoods?

WWith the influx of the 'undocumented'Alien from across the Border. Who knows what adventures may await those of us out here in Cyberland? Whistling

 

 


 

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