Okay, so both Don Philips and Fred Frailey dedicated their March installments to E Hunter Harrison. Distilled, Frailey states that while EHH was a genius at operating railroads, he was basically clueless about how to run one (the failure to grow the business and nurture customer relations thing)
Another home run by Frailey. if he keeps this up I'm going to have a new favorite columnist.
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