Trains.com

No Cash aceepted on Brightline trains is this the future?

4382 views
40 replies
1 rating 2 rating 3 rating 4 rating 5 rating
  • Member since
    September 2013
  • 6,199 posts
Posted by Miningman on Saturday, January 27, 2018 11:17 PM

In God we trust. All others pay cash.

Ok, so your at a train show with Joe Shmoe selling things from his basement that he finally got around to cleaning up...you do some bickering and bantering and what...whip out your smart chip? 

Show me da moneeee!

  • Member since
    August 2009
  • 322 posts
Posted by BLS53 on Saturday, January 27, 2018 11:01 PM

Many start up businesses initiated by Millennials, are digital transactions only. Often based on a thorough working knowledge of a smartphone.

I recently did an internet transaction requiring document transmission. I'm comfortable with fax's and scanners. Kid on the other end insisted it had to be photos of the documents taken with a smartphone. They have trouble thinking outside of that box otherwise known as a smartphone. If you're a senior having difficulting, they don't care. It borders on elder abuse. 

  • Member since
    March 2016
  • 1,568 posts
Posted by CandOforprogress2 on Saturday, January 20, 2018 10:39 AM

One would be just charged a 5-10.00 penality for taking cash and or having a POP(Proof of Payment system) Anyway we know that Brightline is not making any money here and that commuter trains lose money. However if enough people ride it then there might be demand for a subsidy.

  • Member since
    August 2005
  • From: At the Crossroads of the West
  • 11,013 posts
Posted by Deggesty on Saturday, January 20, 2018 10:28 AM

NittanyLion

 

 
ben

Credit cards in the United States are horrible. In other countries the only option is using the chip, but it is much quicker there than here. For some reason their credit card technology is better, an alternative is Apple Pay, and eventually bitcoin.

 

 

 

Never bitcoin.  The more of it is mined, the longer it takes to verify the blockchain.  Its already reaching into multiple hours and soon will be into the days.  No one is going to wait three days to find out if you sucessfully bought a sandwich, especially given the value of the currency can fluctuate rapidly over that period of time.  Its all nonsense.

 

Nonsense like the South Sea Bubble?

Johnny

  • Member since
    February 2008
  • From: Potomac Yard
  • 2,767 posts
Posted by NittanyLion on Saturday, January 20, 2018 10:16 AM

ben

Credit cards in the United States are horrible. In other countries the only option is using the chip, but it is much quicker there than here. For some reason their credit card technology is better, an alternative is Apple Pay, and eventually bitcoin.

 

Never bitcoin.  The more of it is mined, the longer it takes to verify the blockchain.  Its already reaching into multiple hours and soon will be into the days.  No one is going to wait three days to find out if you sucessfully bought a sandwich, especially given the value of the currency can fluctuate rapidly over that period of time.  Its all nonsense.

  • Member since
    March 2016
  • 1,568 posts
Posted by CandOforprogress2 on Friday, January 19, 2018 3:22 PM

There was a Certain mayor of large Ohio City on the Ohio River that tried to pay a professional blue lady with a check...Ended his mayor term but began his talk show career know known as Jerry Springer. Cash is king

  • Member since
    September 2003
  • 21,669 posts
Posted by Overmod on Friday, January 19, 2018 1:43 PM

CandOforprogress2
For a 10-15.00 fare and not take cash?

Certainly, if the marginal profit from that fare, perhaps a very small actual percentage of the total amount, doesn't pay the direct costs of providing the cash-handling equipment, the labor cost of employees to stock and empty it, and the labor costs associated with depositing the 'take' and keeping the cash records.  All this before we start looking into various scams including counterfeiting and fake coins, or the dirt problem associated with taking random currency, or issues involving making change or claims that "the wrong change was made" or the ticket didn't get issued properly.

The solution, such as it is, might be to repurpose some of the old MetroCard machines from New York and distribute them one to a station; you put in your cash, with an appropriate deposit (or charge) and get a magnetic swipable card that works in Brightline's automatic kiosks.  No reason why it wouldn't have the same one-year expiration if unused for longer than that period, ability to be reloaded indefinitely, and mail-in refundability (funds only provided to a credit or debit card, or issued by check from the corporate office, as is standard policy for most refunding institutions nowadays) that actual MetroCards did -- all that programming is essentially done.

Whether it would pay to have a 'third party' provide this solely for Brightline fares is quite another matter.  But it might be fun to set up a pilot installation to see if there's actually a large cohort of cash-preferring potential riders who vote with their pocketbooks... and I wouldn't care if folks like C&O 'voted early and voted often' to game the system a bit.

  • Member since
    September 2003
  • 21,669 posts
Posted by Overmod on Friday, January 19, 2018 1:33 PM

Paul_D_North_Jr
One reason the PA TPK's tolls are high and keep rising is that the PA Legislature requires the TPK to transfer an ever-increasing amount of money to PennDOT to fund PennDOT's own operations, which have nothing to do with the TPK.

I believe there is a very similar motivation in Pennsylvania, and some other states in the general 'rust belt', to start increasing taxes on diesel (as 'truck motor fuel') to get back some of the revenue being lost due to decreasing overall fuel consumption.  As a light-diesel aficionado I don't particularly like being soaked with somewhat dramatic increases across state lines (this fall some stations had a differential of over 40 cents, higher in PA; it may be worse now) especially when it becomes clear at many stops that private-station pump prices can be considerably cheaper than what is posted at truck stops doing far more volume in diesel sales far more quickly.  I am not particularly averse to truckers 'passing along' higher fuel costs or taxes as surcharges ... but I become angry when what is passed along includes windfall profits to gouging facility owners.

I look for taxes and charges on OTR trucking to become far higher and far worse in application in the next few years, especially if there is any kind of mandate for 'balancing the budget' on more specific groups of line-items such as highway-system maintenance.  And I think that is too effective a political tack not to be increasingly taken by neighbor states, especially those in which strategic Interstate corridors or lanes happen to be located.

  • Member since
    July 2008
  • 2,325 posts
Posted by rdamon on Friday, January 19, 2018 11:21 AM

Several years ago a NS truck carrying about 200 AEI tags drove through the toll both on GA400 in Atlanta shut the system down for hours. Indifferent

  • Member since
    October 2006
  • From: Allentown, PA
  • 9,810 posts
Posted by Paul_D_North_Jr on Friday, January 19, 2018 8:19 AM

tree68
ben
Same in Massachusetts

Unlike those toll plazas using EZPass, the MassPike reads your transponder at speed.

PA Turnpike has just upgraded its EZ Pass system so they can be read at speed going through the interchange/ plaza - used to be limited to 5 MPH (which no one obeyed anyway . . . Whistling ).  Also has the license plate photo system for those without transponders.  Predictably, some people have accumulated - and failed to pay - huge toll fees that way, and are now feeling the pinch as various more aggressive collection methods are being instituted (not familiar with details, as I don't have that probem). 

BaltACD,  STCO, and others: One reason the PA TPK's tolls are high and keep rising is that the PA Legislature requires the TPK to transfer an ever-increasing amount of money to PennDOT to fund PennDOT's own operations, which have nothing to do with the TPK.  Another is the TPK is engaged in many projects to repair and replace its 60 - 80 year old infrastructure (i.e., the bridge across the Delaware River to NJ that had a main member break about a year ago, and was closed for about 2 months to fix it); also, to add capacity, especially in the suburban Philly area.  The TPK is free-market economics at work (including its near-monopoly on that route) - it has to totally support itself (plus PennDOT as noted above), since there's no other tax money used to finance it.  (FYI, I have no financial interest in the TPK other than using it a lot, plus being an observer of it all.)  

- PDN.

"This Fascinating Railroad Business" (title of 1943 book by Robert Selph Henry of the AAR)
  • Member since
    September 2003
  • 21,669 posts
Posted by Overmod on Thursday, January 18, 2018 11:25 PM

ben
In the past year Massachusetts switched from having toll booth to either having a transponder which will get a discounted rate, or not having one in which case it scans your license plate.

Better check your rental final bill.  An interesting modern scam is that some rental companies provide a transponder for you, in the glove compartment or installed somewhere it will function, conveniently billed (as a service by a third party) at $4.95 or something like it for the convenience of having your toll bill sent to you.  That's $4.95 per day to the end of your rental term after the first time it's used, witting or unwitting, whether you use the transponder again or not.  It was my impression from reading some customer experiences with this that even if you paid tolls manually (where permitted) the system would still log itself on and incur the daily fees, if not actually bill corresponding tolls -- sure, they'll take that off, if you can provide written proof you paid, perhaps within 120 business days...

Many places in the Northeast are only reachable via transponder 'pass'.  You'll probably be charged quite a bit 'extra' and probably be treated more like a criminal than not if the scanner has to read your plate and send you a bill, and many rental companies have their own surcharges they can retroactively bill you for if unpaid tolls are sent to the 'address of record' for a rental car plate... read the fine print the next time you rent something.  If you were not charged any particular time, consider yourself fortunate ... or wait until the next time you go to rent a car from that particular company, when you may hear something you won't enjoy much.

ben
  • Member since
    December 2017
  • 68 posts
Posted by ben on Thursday, January 18, 2018 9:38 PM

tree68

 

 
ben
Same in Massachusetts

 

I thought you needed a transponder on the MassPike.  Of course, last time I was there I was driving a rental, so if a bill was sent, the rental place must have eaten it, as I never got any sort of bill.

Unlike those toll plazas using EZPass, the MassPike reads your transponder at speed.

 

 

In the past year Massachusetts switched from having toll booth to either having a transponder which will get a discounted rate, or not having one in which case it scans your license plate.

  • Member since
    December 2001
  • From: Northern New York
  • 25,022 posts
Posted by tree68 on Thursday, January 18, 2018 8:28 PM

ben
Same in Massachusetts

I thought you needed a transponder on the MassPike.  Of course, last time I was there I was driving a rental, so if a bill was sent, the rental place must have eaten it, as I never got any sort of bill.

Unlike those toll plazas using EZPass, the MassPike reads your transponder at speed.

LarryWhistling
Resident Microferroequinologist (at least at my house) 
Everyone goes home; Safety begins with you
My Opinion. Standard Disclaimers Apply. No Expiration Date
Come ride the rails with me!
There's one thing about humility - the moment you think you've got it, you've lost it...

  • Member since
    April 2007
  • 4,557 posts
Posted by Convicted One on Thursday, January 18, 2018 6:46 PM

Euclid
It must take a special kind of attitude to decide that your business will not take cash.  What reasons do they give?   

 

My guess is that they want automation,...avoid as many paid positions as possible.

 

I'd guess that the customer service offices at Walmart, grocery stores, bill pay locations, etc will end up selling Brightline passes for cash. 

ben
  • Member since
    December 2017
  • 68 posts
Posted by ben on Thursday, January 18, 2018 6:38 PM

Credit cards in the United States are horrible. In other countries the only option is using the chip, but it is much quicker there than here. For some reason their credit card technology is better, an alternative is Apple Pay, and eventually bitcoin.

  • Member since
    March 2003
  • From: Central Iowa
  • 6,901 posts
Posted by jeffhergert on Thursday, January 18, 2018 6:23 PM

Firelock76

I worked retail myself and didn't consider cash any more of a hassle than credit cards, neither did my co-workers.  All depends on what you're used to.

Reminds me, the late great Chicago newsman Mike Royko once said cash will never go away.  Why?  Three words.  "Off the books."

Make of that what you will. 

 

A few places won't take plastic unless you have a minimum purchase amount.  Usually $5.00 because of fees charged retailers to process the sale.

A local service station on it's sign board (message changes from time to time) "Sorry, we don't accept Bitcoins."

Jeff

PS.  I've read that some people waiting in line now are complaining about those paying with the new cards that have the embedded chip.  It's slowing down the payment process, thus making people wait in line a few seconds longer. 

  • Member since
    March 2016
  • 1,568 posts
Posted by CandOforprogress2 on Thursday, January 18, 2018 6:21 PM

Many Dive bars in PGH refuse credit cards because of taxes,Card Machine Fees and Pennsylvania Liquor Control Board that would measure every pour. Cash only-Double No Trouble! Credit Car Bar,PGH South Side,Double is really a single.

ben
  • Member since
    December 2017
  • 68 posts
Posted by ben on Thursday, January 18, 2018 5:47 PM

In Sweden such a large percentage of the transactions that are done use credit that homeless people have started to carry around credit card scanners instead of asking for cash.

ben
  • Member since
    December 2017
  • 68 posts
Posted by ben on Thursday, January 18, 2018 5:46 PM

SD70Dude

 

 
tree68

I read an article about the use of RFID tags, and how the day was coming when you would fill up your basket at the grocery store, then simply walk through a portal where the RFID tags on all of the items in your cart would be read, and the amount would be charged via the store courtesy card (also with RFID) to whatever payment method you had chosen.

 

 

Sounds like a railroad AEI scanner. 

Toronto's privately-owned 407 expressway uses license plate cameras to track how far you travel on it, and calculates your toll accordingly.  Bills are currently mailed to users, but that may change to an electronic method in the future.

 

 

Same in Massachusetts

  • Member since
    May 2005
  • From: S.E. South Dakota
  • 13,569 posts
Posted by Murphy Siding on Thursday, January 18, 2018 5:38 PM

     I don't think it takes a big leap of technology to put in a kiosk that accepts bills like a self-serve checkout at a Walmart.

Thanks to Chris / CopCarSS for my avatar.

  • Member since
    January 2014
  • 8,221 posts
Posted by Euclid on Thursday, January 18, 2018 5:30 PM

I suppose that if 99% of a company’s transactions are cashless and if the overhead of accepting cash from the 1% exceeds the profit from that 1%, then it makes sense to stop accepting cash.  But there could be another reason to refuse cash.  That would be that the fashion of being an exclusively cashless business sends a marketing message that attracts more customers (and more profit) than would be attracted without that fashion.

  • Member since
    August 2010
  • From: Henrico, VA
  • 8,955 posts
Posted by Firelock76 on Thursday, January 18, 2018 5:16 PM

I worked retail myself and didn't consider cash any more of a hassle than credit cards, neither did my co-workers.  All depends on what you're used to.

Reminds me, the late great Chicago newsman Mike Royko once said cash will never go away.  Why?  Three words.  "Off the books."

Make of that what you will. 

  • Member since
    December 2017
  • From: I've been everywhere, man
  • 4,269 posts
Posted by SD70Dude on Thursday, January 18, 2018 5:13 PM

tree68

I read an article about the use of RFID tags, and how the day was coming when you would fill up your basket at the grocery store, then simply walk through a portal where the RFID tags on all of the items in your cart would be read, and the amount would be charged via the store courtesy card (also with RFID) to whatever payment method you had chosen.

Sounds like a railroad AEI scanner. 

Toronto's privately-owned 407 expressway uses license plate cameras to track how far you travel on it, and calculates your toll accordingly.  Bills are currently mailed to users, but that may change to an electronic method in the future.

Greetings from Alberta

-an Articulate Malcontent

  • Member since
    December 2001
  • From: Seattle
  • 36 posts
Posted by rrbrewer on Thursday, January 18, 2018 5:05 PM

This week here in Seattle, Starbucks started one store on an experiment of taking no cash. You can use plastic or the Starbucks app on your phone.  The store is in a corporate location inside an office building 

If it is a success, I assume meaning customers will not riot in the aisles, they will extend it to other stores. For those of us who have worked in retail, we know the tremendous hassle of maintaining cash drawers and the security around same

  • Member since
    August 2005
  • From: At the Crossroads of the West
  • 11,013 posts
Posted by Deggesty on Thursday, January 18, 2018 3:59 PM

Back in the dim, dark days of the late forties, once when I went to a certain store in town, the owner's wife waited on me. To make certain she was giving me the proper change, she counted on her fingers to determine how much--and I had determined, mentally, how much; she got it right.

Johnny

  • Member since
    December 2001
  • From: Northern New York
  • 25,022 posts
Posted by tree68 on Thursday, January 18, 2018 3:43 PM

jeffhergert
There have been articles recently on various media about some businesses no longer accepting cash.  It seems to be the coming thing, unless a law is passed actually providing the requirement of accepting cash.

One must remember that some of the younger folks setting these systems up consider cash as much of a dinosaur as a flip phone.  They're used to touching their phone to a spot at the "cash register" to pay via one of the on-line systems, like PayPal or GooglePay.

We've been lamenting for some years now about how kids can't make change unless the register tells them how much it is.  

With kiosks replacing counter help at many eateries, it just goes that much further.

I read an article about the use of RFID tags, and how the day was coming when you would fill up your basket at the grocery store, then simply walk through a portal where the RFID tags on all of the items in your cart would be read, and the amount would be charged via the store courtesy card (also with RFID) to whatever payment method you had chosen.

LarryWhistling
Resident Microferroequinologist (at least at my house) 
Everyone goes home; Safety begins with you
My Opinion. Standard Disclaimers Apply. No Expiration Date
Come ride the rails with me!
There's one thing about humility - the moment you think you've got it, you've lost it...

  • Member since
    March 2016
  • 1,568 posts
Posted by CandOforprogress2 on Thursday, January 18, 2018 3:22 PM

For a 10-15.00 fare and not take cash?

  • Member since
    March 2003
  • From: Central Iowa
  • 6,901 posts
Posted by jeffhergert on Thursday, January 18, 2018 3:13 PM

tree68

 

 
Euclid
It must take a special kind of attitude to decide that your business will not take cash.  What reasons do they give?   

 

I would opine that the fact that people buy a $2.00 coffee with plastic goes a long way to explaining this phenomenon.

It's already been mentioned that using cash actually costs money.  Cash is a physical object that must be handled.  One needs machines (or people) to handle it, collect it from the points of sale, count it, and take it to the bank.

All you need to handle plastic is a machine and a wire...

If there is enough demand, they might set up to use cash.  I wouldn't hold my breath.

I wonder if gift cards would work.  Pay cash at a grocery store for a Visa gift card and use that instead.  

 

You forgot banking fees, something banks love with plastic.  Smart phone apps?  I spent 2 1/2 hours yesterday at Verizon trying to replace my wife's old phone with a new one.  Half the problem was their computer (wireless tablet) not working properly, the other half my wife's dinosaur smart phone (about 4 years old) lacking enough memory to work properly.  So I'm not sold on some of this technology.  When it works, it works great.  When it doesn't, it's a pain the you know what.  

There have been articles recently on various media about some businesses no longer accepting cash.  It seems to be the coming thing, unless a law is passed actually providing the requirement of accepting cash.

Ah, for the good old days when the question of accepting cash was limited to paying off a bill entirely in pennies.

Jeff

  • Member since
    December 2001
  • From: Northern New York
  • 25,022 posts
Posted by tree68 on Thursday, January 18, 2018 2:53 PM

Euclid
It must take a special kind of attitude to decide that your business will not take cash.  What reasons do they give?   

I would opine that the fact that people buy a $2.00 coffee with plastic goes a long way to explaining this phenomenon.

It's already been mentioned that using cash actually costs money.  Cash is a physical object that must be handled.  One needs machines (or people) to handle it, collect it from the points of sale, count it, and take it to the bank.

All you need to handle plastic is a machine and a wire...

If there is enough demand, they might set up to use cash.  I wouldn't hold my breath.

I wonder if gift cards would work.  Pay cash at a grocery store for a Visa gift card and use that instead.  

LarryWhistling
Resident Microferroequinologist (at least at my house) 
Everyone goes home; Safety begins with you
My Opinion. Standard Disclaimers Apply. No Expiration Date
Come ride the rails with me!
There's one thing about humility - the moment you think you've got it, you've lost it...

Join our Community!

Our community is FREE to join. To participate you must either login or register for an account.

Search the Community

Newsletter Sign-Up

By signing up you may also receive occasional reader surveys and special offers from Trains magazine.Please view our privacy policy