Amtrak does not know the routes of their own trains (!)

[MP57313]

Hmmm...some training of Customer Service folks is in order. You are sure it wasn't a detour?
MP

[bnsfkline]

check out this E-mail
Dear Jim Tiroch,

Thank you for contacting us.

That train was the Texas Eagle. It does pass trough Kirkwood, MO, however it does not stop there.

We hope this information will be helpful.

Sincerely,
Brooke
Amtrak Customer Service

The Texas Eagle runs south of St. Louis.....Kirkwood West of St. Louis...... The Line the Texas Eagle runs goes to Little Rock, AR, the line through Kirkwood goes to Kansas City..........So in other words, do not trust amtrak if you want to know what routes a certine train is on......