1-877-Tell-CSX

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  • Member since
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1-877-Tell-CSX
Posted by UPReading85 on Sunday, August 10, 2008 7:33 PM
So, to all you CSX train crews out there....Do you hear about what gets reported to the 1-877-TELL-CSX number for things like Trespassers and smoking cars with stuck brakes. When I called a couple of smoking brakes in this weekend on the RF&P subdivision, I got the distinct impression that the person on the other end of the phone didn't really care about what I was telling him. Is it a waste of my time to call them in or do they actually get to y'all?
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Posted by n012944 on Sunday, August 10, 2008 7:55 PM

 UPReading85 wrote:
So, to all you CSX train crews out there....Do you hear about what gets reported to the 1-877-TELL-CSX number for things like Trespassers and smoking cars with stuck brakes. When I called a couple of smoking brakes in this weekend on the RF&P subdivision, I got the distinct impression that the person on the other end of the phone didn't really care about what I was telling him. Is it a waste of my time to call them in or do they actually get to y'all?

 

They do infact pass it along.  They PCC, or Police comand center, will relay the information to the dispatcher, who will then tell the train crew. 

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Posted by UPReading85 on Sunday, August 10, 2008 9:17 PM
That is definitely good to know. I will keep my eyes open and my cell phone charged when I am out there then, so we can help y'all avoid problems out there.
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Posted by narig01 on Sunday, August 10, 2008 9:52 PM

Telephone # 's like this are connected to Railroad Police.   1 comment I'll make is make sure you can identify where you are. There are ID # 's on grade crossings. 

     RR police seem to have good mapping software for locations from calls I've made to them.

Rgds IGN

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Posted by CSX in Jax on Monday, August 11, 2008 7:45 PM

As a CSX employee, I should tell you 877-TellCSX is the non-emergency number for issues such as blocked crossings, bad crossing signals, general questions by rail fans, etc. For true emergencies, such as you described, you should have called - 800-232-0144 - this is the actual PCC (Police Command Center) who can contact the proper dispatcher to advise the crew of an issue. Also, as another wrote, all crossings are identified with the milepost and crossing ID (as well as the PCC number) which will help locate the area more quickly for follow-up.

Lastly, continue to help with issues where there is an obvious need to investigate a problem and we thank you for your help.

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Posted by RudyRockvilleMD on Monday, August 11, 2008 9:54 PM

I think it would be better if an emergency phone number to report true emergencies would be more of a catchy number such as the 1-800 TELL CSX because it might be easier to remember. Grade crossings have the 1-8000-232-0144 emergency number posted, but what if an emergency situation occurs away from a grade crossing, where do you find the appropriate number to call to report the emergency?

  

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Posted by oltmannd on Tuesday, August 12, 2008 7:19 AM

I have called the number on the grade Xing sign a couple of times to report blocked crossings.  CSX does a good job answering and responding.  Didn't known about the "tellcsx" number.

Now, if they could just do as good a job at getting their trains tucked in between the road Xings in the first place.  There have been a few occasions where the train is hanging over a car length or two at the rear and the head end is still 5 cars lengths or so short of the Xing at the other end.

-Don (Random stuff, mostly about trains - what else? http://blerfblog.blogspot.com/

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Posted by paulsafety on Tuesday, August 12, 2008 7:23 PM

Wow..."how's my driving?" for a railroad...what'll they think of next? Big Smile [:D]

Actually, pretty darn smart.

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Posted by wisandsouthernkid on Tuesday, August 12, 2008 9:01 PM
i have to admit that is an INGENIOUS IDEA!!! i think that all railroads should have such a thing because that could make the railroads and the common person work together to solve problems(not to mention prevent them). And so the railroads can cater more to the publics POV of them.
the happiest people in the world dont have the best of everything, but make the best out of everything they have
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Posted by TomTerrific18 on Friday, March 30, 2018 12:39 AM

i dont think they listen much. ive been complaining about engines parked on the tracks near my home (for many many hours) for months. sometimes it seems to make a difference but it still keeps happening. ive lived here for 30+ years and its never been like this before.

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Posted by edblysard on Friday, March 30, 2018 9:08 AM

TomTerrific18

i dont think they listen much. ive been complaining about engines parked on the tracks near my home (for many many hours) for months. sometimes it seems to make a difference but it still keeps happening. ive lived here for 30+ years and its never been like this before.

 

How dare the railroad use their tracks to park their trains….maybe they should just tear up those pesky tracks now that you have bought a house near them.
That’s almost as bad as a airplane using a runway at the air port near you home…

23 17 46 11

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Posted by mudchicken on Friday, March 30, 2018 11:47 AM

At the grade crossing or thru your local 911 dispatcher if it's an emergency. Just takes longer to get to CSX and figure out where you are in the local GIS.

You probably don't know your local police and fire number either. (the chances of the locals screwing up is much higher than the railroad having issues)

 

 

 

Mudchicken Nothing is worth taking the risk of losing a life over. Come home tonight in the same condition that you left home this morning in. Safety begins with ME.... cinscocom-west
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Posted by mudchicken on Friday, March 30, 2018 11:48 AM

edblysard
 
TomTerrific18

i dont think they listen much. ive been complaining about engines parked on the tracks near my home (for many many hours) for months. sometimes it seems to make a difference but it still keeps happening. ive lived here for 30+ years and its never been like this before.

 

 

 

How dare the railroad use their tracks to park their trains….maybe they should just tear up those pesky tracks now that you have bought a house near them.
That’s almost as bad as a airplane using a runway at the air port near you home…
 

Yes+1 Mischief

Mudchicken Nothing is worth taking the risk of losing a life over. Come home tonight in the same condition that you left home this morning in. Safety begins with ME.... cinscocom-west
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Posted by ChuckCobleigh on Friday, March 30, 2018 1:58 PM

edblysard
That’s almost as bad as a airplane using a runway at the air port near you home…

I always laughed at the whiners in Point Loma under the climb path of Lindbergh Field who had moved there in the 70's or 80's who hadn't had the joy of a DC-6 climbing out at treetop level with throttles firewalled in the early 50's.  It's not like they weren't aware of the air traffic when they decided to buy there.  I only laughed harder at the folks who bought in our back country right next to a chicken ranch and then female-dogged about the flies and smell.

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Posted by BaltACD on Friday, March 30, 2018 3:00 PM

Don't forget those who purchase homes adjacent to operating race tracks and then complain about the noise.

         

Never too old to have a happy childhood!

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Posted by jeffhergert on Friday, March 30, 2018 5:50 PM

wisandsouthernkid
i have to admit that is an INGENIOUS IDEA!!! i think that all railroads should have such a thing because that could make the railroads and the common person work together to solve problems(not to mention prevent them). And so the railroads can cater more to the publics POV of them.
 

Yes, it would be great idea if all the railroads did this.  Oh wait, they do.

https://www.fmcsa.dot.gov/safety/rail-crossing/railroads-emergency-phone-numbers 

Amtrak 1-800-331-0008
BNSF Railway 1-800-832-5452
CSX 1-800-232-0144
Canadian National 1-800-465-9239
Canadian Pacific 1-800-716-9132
Kansas City Southern 1-800-892-6295
Norfolk Southern 1-800-453-2530
Union Pacific 1-888-877-7267

Jeff 

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Posted by mudchicken on Friday, March 30, 2018 6:24 PM

BaltACD

Don't forget those who purchase homes adjacent to operating race tracks and then complain about the noise.

 

Just another "stupid zone" to add to the list.

Mudchicken Nothing is worth taking the risk of losing a life over. Come home tonight in the same condition that you left home this morning in. Safety begins with ME.... cinscocom-west
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Posted by Deggesty on Friday, March 30, 2018 7:07 PM

mudchicken

 

 
BaltACD

Don't forget those who purchase homes adjacent to operating race tracks and then complain about the noise.

 

 

 

Just another "stupid zone" to add to the list.

 

 

Horse race tracks?Smile

Johnny

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Posted by Semper Vaporo on Friday, March 30, 2018 7:22 PM

Deggesty
 mudchicken

BaltACD

Don't forget those who purchase homes adjacent to operating race tracks and then complain about the noise. 

 

Just another "stupid zone" to add to the list.

  

Horse race tracks?Smile

 

All those people that bet on the horses that didn't win whine pretty loudly!

Semper Vaporo

Pkgs.

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Posted by rdamon on Friday, March 30, 2018 8:37 PM

Don't forget people that move near large power lines ..Idea

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Posted by Semper Vaporo on Friday, March 30, 2018 8:41 PM

rdamon

Don't forget people that move near large power lines ..Idea

bzzzt Are you saybzzting there is sombzzzt sort of probbzzt with livbzzt near bzzzzt power libzzts?

Semper Vaporo

Pkgs.

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Posted by BaltACD on Friday, March 30, 2018 8:53 PM

Deggesty
 
mudchicken
 
BaltACD

Don't forget those who purchase homes adjacent to operating race tracks and then complain about the noise. 

Just another "stupid zone" to add to the list. 

Horse race tracks?Smile

Horse tracks have their own exhaust disposal issues!

         

Never too old to have a happy childhood!

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Posted by Enzoamps on Saturday, March 31, 2018 12:35 AM

Road apples don't grow on trees, y'know.

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Posted by RDG467 on Wednesday, April 04, 2018 11:40 AM

edblysard
TomTerrific18

i dont think they listen much. ive been complaining about engines parked on the tracks near my home (for many many hours) for months. sometimes it seems to make a difference but it still keeps happening. ive lived here for 30+ years and its never been like this before. 

How dare the railroad use their tracks to park their trains….maybe they should just tear up those pesky tracks now that you have bought a house near them.
That’s almost as bad as a airplane using a runway at the air port near you home…
 

 
Ed, you *obviously* didn't read his last sentence about living there for 30+ years before sending your caustic reply.   
TT18, perhaps you should get the name of the PR person for the Division near your home and talk with them about this change in operating policy.
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Posted by BaltACD on Wednesday, April 04, 2018 1:13 PM

RDG467
 
edblysard
TomTerrific18

i dont think they listen much. ive been complaining about engines parked on the tracks near my home (for many many hours) for months. sometimes it seems to make a difference but it still keeps happening. ive lived here for 30+ years and its never been like this before. 

How dare the railroad use their tracks to park their trains….maybe they should just tear up those pesky tracks now that you have bought a house near them.
That’s almost as bad as a airplane using a runway at the air port near you home… 
Ed, you *obviously* didn't read his last sentence about living there for 30+ years before sending your caustic reply.   
TT18, perhaps you should get the name of the PR person for the Division near your home and talk with them about this change in operating policy.

CSX Divisions don't have PR people, only HQ in Jacksonville

         

Never too old to have a happy childhood!

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Posted by ChuckCobleigh on Wednesday, April 04, 2018 1:18 PM

BaltACD
Horse tracks have their own exhaust disposal issues!

Bill Veeck's book Thirty Tons a Day made that point about a horse track, didn't it.

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