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MANTUA WARRANTY REPAIRS

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  • Member since
    August 2017
  • 1 posts
MANTUA WARRANTY REPAIRS
Posted by rick99 on Tuesday, August 22, 2017 9:45 AM

my new MANTUA 2-6-6-2 has failed after just 8 running hours.  The sellor refuses to replace the loco and says I must send it to MANTUA in NY for repairs. Has anyone used their warranty service?

  • Member since
    June 2005
  • 4,368 posts
Posted by Darth Santa Fe on Tuesday, August 22, 2017 5:48 PM

I haven't used their service, but you can contact MRC/Mantua at the bottom of their front page: https://www.modelrectifier.com/

_________________________________________________________________

  • Member since
    January 2007
  • From: Kentucky
  • 10,660 posts
Posted by Heartland Division CB&Q on Tuesday, August 22, 2017 6:08 PM

Rick 99 .... Welcome to the forum. ... If it says New York, it is when Mantua was part of Model Power. ... MRC, the current owner of Mantua, is in New Jersey.

The MRC website has contact information. If you email them, they may advise on what you should do. 

 

GARRY

HEARTLAND DIVISION, CB&Q RR

EVERYWHERE LOST; WE HUSTLE OUR CABOOSE FOR YOU

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