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My email notifications stopped working Locked

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Moderator
  • Member since
    May 2009
  • From: Waukesha, WI
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Posted by Steven Otte on Tuesday, May 16, 2017 9:37 AM

There was a transient issue that seems to have been resolved now. Your back notifications from the time of the outage should all arrive shortly.

Also, threads merged.

--
Steven Otte, Model Railroader senior associate editor
sotte@kalmbach.com

  • Member since
    February 2013
  • 134 posts
Forum Email Notifications?
Posted by trainmaster247 on Tuesday, May 16, 2017 9:37 AM

I noticed after going for a while with no forum emails I suddenly had them again. Was this just me or were there some technical issues going on with the emails? Just figured there was no harm in asking.

Moderator
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    May 2009
  • From: Waukesha, WI
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Posted by Steven Otte on Tuesday, May 16, 2017 8:45 AM

Mister Mikado

Steven Otte instructed me to email  modelrailroader@customersvc.com

so I did describing the problem.  I hope they can fix it.

 

Just this morning I received two email notifications of Forum PMs that were sent to me 10 days ago. So maybe it's fixed now?

--
Steven Otte, Model Railroader senior associate editor
sotte@kalmbach.com

  • Member since
    May 2010
  • From: SE. WI.
  • 8,253 posts
Posted by mbinsewi on Monday, May 15, 2017 9:47 PM

I have never "subscribed" to a thread, and I don't need to know when someone replies to a thread I may have started.  I see it when I log on, and check the forums.  I don't need any extra emails, or alerts.

Never been a problem for me.

Mike.

  • Member since
    April 2011
  • 79 posts
Posted by JimInCR on Monday, May 15, 2017 8:47 PM

I wondered why all of the sudden I wasn't getting Rochelle webcam posts.  "It's awful quiet I thought."  I think I have the same problem.

 

Jim in Costa Rica

Modeling freelance Northern California late 1930s

  • Member since
    September 2010
  • 378 posts
Posted by Mister Mikado on Monday, May 15, 2017 11:31 AM

Steven Otte instructed me to email  modelrailroader@customersvc.com

so I did describing the problem.  I hope they can fix it.

MM

  • Member since
    April 2017
  • 90 posts
Posted by Yannis on Wednesday, May 10, 2017 1:06 AM

Same here, i never get notifications from threads i started/subscribed to.

  • Member since
    February 2007
  • From: Shenandoah Valley The Home Of Patsy Cline
  • 1,842 posts
Posted by superbe on Tuesday, May 9, 2017 4:05 PM

Add me to the list.....but at the same time my ISP is having problems so I didn't know who to blame......now i know it's MR....I'm sure they will work it out.....one thing model railroading has taught me is patience.

Bob

Bis
  • Member since
    March 2012
  • From: E Texas
  • 211 posts
Posted by Bis on Tuesday, May 9, 2017 3:39 PM

I am having the same problem, started about a week ago. Thought it was something I did, everything looks good. Getting notifications from vendors and Model Railroader, just not things I have subscribed to on the threads

  • Member since
    December 2015
  • From: Shenandoah Valley
  • 9,094 posts
Posted by BigDaddy on Tuesday, May 9, 2017 3:12 PM

That's not a problem I have seen any posts about.  Sounds like a question for customer service.   877-246-4879

Henry

COB Potomac & Northern

Shenandoah Valley

  • Member since
    September 2010
  • 378 posts
My email notifications stopped working
Posted by Mister Mikado on Tuesday, May 9, 2017 1:23 PM

I've not changed my settings.  I no longer receive emails to threads I've subscribed to or posted, even though that's still turned on in my account.  They're not going to spam.  Anyone know how to fix this?

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