I bought new a complete Walthers reissue (2014) GN Empire Builder set, locomotives and cars. I love the detail and build quality, but have so many problems with them, I'm reaching out to find if others have had these issues. The problem is, they just don't stay on the track. Even the engines have problems on turnouts, and the cars regularly come off the track, its so bad I don't even run them much. I have other sets from BLI (Zephyr & SP Daylight cars) and MTH Pohattan set, and have no problems, zero, zip nada. My track layout is a Kato HO shelf layout, well tuned, and I am not having derailments with any of my other cars or locos, and I have many. Minimum radius is 31". The problems are the worst on curves and turnouts, (all flat, no grades). I am not a beginner at this, and have checked the wheel guage on all of them, and they are in spec. I suspect the swing of the trucks are too limited and/or the diaphrams are causing the issues, but I've got 31" radius curves! I'm so dissapointed with this set, and I spent over a $1000 on it. Anybody else with these issues? What did you find the cause to be? Also, they are very difficult to uncouple, you literally must lift each car with a slight twist motion to get them to separate, nothing else works. Thank you in advance for any help. Bob in Danville CA
Sorry to hear about your troubles with the Empire Builder. I have an Empire Builder train, three locos and thirteen cars, but they are from the earlier production run. I have had little trouble other than the uncoupling which, due to the closeness of the coupled cars, is difficult. But if you want virtually impossible, try using shelf couplers. (Don't ask me how I know.)
Here are some ideas:
If none of that improves things send me a PM and we'll talk more. I couple of photos of car undersides might be useful.
Bob JI am suspicious of the trucks hanging up and will check them closely...
You're probably on the right track. If the truck design assembles with screws that also act as contacts for the lighting circuit against a metal strip on the underside of the car floor, those screws may be the culprit. They need to be tight from the factory, but that seems to mean the screw was tightened enough to raise a little curl of metal around where the driver fits the screw head. These hang up and cause issues much the same as you describe.
Take a small file and dress the head of the screw lightly to removes these burrs. Reassemble.
Mike Lehman
Urbana, IL
I've got a Walthers Blue Builder.
I've had it out on a layout. That layout had 48" min and #8's on the main.
The locos performed perfectly. But I did notice coupler height problems on the cars that will need my attention before they next go out on a spin.
I would definitely check coupler height.
Wish I had something more, but I don't.
Ed