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SUPPORT YOUR LOCAL HOBBYSHOP?

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  • Member since
    December 2003
  • From: Sullivan County, NY
  • 239 posts
Posted by jwr_1986 on Wednesday, November 3, 2004 10:05 AM
I can't say I've ever had a really bad experience with my local hobby shop. That is primarily because I really don't have one. The closest one is a reasonable distance but he only handles three rail O. He stocks a few (Say under 15) HO kits and locomotives but otherwise there is nothing except for the general mechandise. The biggest problem is that his focus on O has him with a supplier that can't get alot of other products. He's happy to order it through Walther's but they are notorious for backorders of more than a year on popular stuff. Thus I stick to the internet with a few reputable dealers that are always helpful.
  • Member since
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  • From: Out on the Briny Ocean Tossed
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Posted by Fergmiester on Wednesday, November 3, 2004 10:40 AM
Have you considered this? Maybe your LHS was the one lied to. If you are on speeking terms with your LHS I would let them know that you were able to get the part directly through the distributer. If there is a look of instant shock followed by dismay then you know there is an issue. If you get the party line then you know your money is better spent somewhere else and tell them to go fid a beach and pound sand.

I support both my LHS's but I also buy some big ticket items direct from Mail Order Stores (MOS). As I can save upto 40%.

Regards
Fergie

My rule is everyone gets a second chance providing they come clean!

http://www.trainboard.com/railimages/showgallery.php?cat=500&ppuser=5959

If one could roll back the hands of time... They would be waiting for the next train into the future. A. H. Francey 1921-2007  

  • Member since
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  • From: SE Minnesota
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Posted by jrbernier on Wednesday, November 3, 2004 10:41 AM
Vic,
I find it hard to believe that your LHS wanted a 50% 'deposit' on $30-40 motor. Now I can understand a deposit on a $200-$400 engine. I order a lot of 'non stocked' stuff from my LHS - I usually check Walthers web site to see if they even have the item, then have my LHS order it(I get a discount at the LHS). Large items, if the discounted LHS price is close, I will buy from my LHS. But if the discount is so large from the mail order place, I will not ask my LHS to 'match' it; sometimes the price is below the 'dealer' price.
As far as the 2 'big' hobby shops in the Mpls/St Paul area, one is indeed a 'pit', and their second store is rather clean - strange. The other big store is in the basement of a large building, and has a lot of inventory, but service is poor and all pricing is MSRP. I stop up there when in town and buy 'detail parts' for the most part. There is another shop north of Mpls and they are not too bad - Not a real big inventory, but they are always getting the new releases and they do discount.
Vic, I would talk to the manager/owner of the store and explain that you were expecting better service than that. He is the one losing the sale.............

Jim Bernier

Modeling BNSF  and Milwaukee Road in SW Wisconsin

  • Member since
    April 2003
  • 305,205 posts
Posted by Anonymous on Wednesday, November 3, 2004 10:53 AM
You folks are lucky in the USA that you have decent mail-order shops with good prices. Here in Canada it doesn't matter LHS or online - their prices are usually above MSRP and they still think 1USD=1.5CAD !
It is really sad, and the sad part is that all of them here are like that. There is nothing to choose from. I've been to all LHS in Greater Toronto Area - same stuff exactly, outrageus prices. The more I think about it the more it looks as their only real purpose is to get stuff at dealer prices for themsefves and friends.

I am now buying only from USA, so essentially all my money goes to US buisenessed. Good for them...
  • Member since
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  • From: Whitby, ON
  • 2,594 posts
Posted by CP5415 on Wednesday, November 3, 2004 11:40 AM
Not true dimastep!
I'm sorry to hear that you've not had a good LHS to go to but...

My LHS sells to me at or slightly below MSRP. I don't have a problem with MSRP.
I've never had a problem with anything I've bought from him.
In fact, I went in there last night to put some more money down on some passenger cars I have on layaway & he handed me a copy of Railfan & Railroad, Nov 2004 edition as it has an excellent article of the D&H PA's which he knew I am interested in.
It was his own copy & he just gave it to me. I asked him how much & he said don't worry about it!
You've obviously have had problems with some LHS's in the GTA, so have I, but the one 5 minutes from my house is an excellent one & I highly recommend him.
If I want to order something, no problem. He'll get it for me if it's available. No downpayment needed. Mind you I've been shopping there for 90% of my stuff for 5 years now.

Gordon,
Oshawa, ON

Brought to you by the letters C.P.R. as well as D&H!

 K1a - all the way

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Posted by Anonymous on Wednesday, November 3, 2004 3:28 PM
QUOTE: Originally posted by twhite

Two super ones in my area, no complaints from this end, so far. Bruce's Trains in Sacramento, Railroad Hobbies in nearby Roseville. Bruce is very honest with me, if he can't get what I want (which is rare), he'll give me an address or an e-mail where I can pick it up. Roseville carries some things that Bruce doesn't (Sinohara code 100 bridge-rail, for instance), I go there for stuff, too. Between the two of them, AND their friendly customer service (the guys at both places are really FUN!) I very seldom have to crack open the Walther's catalogue or get on the net. But from what I've found out on these forum threads, we may be pretty unique out here in the Sacramento Valley.
Tom


How odd. So far I've spotted 4 of us on this forum living in the Sacramento area. Me, you, Jetrock, and Aggro.

Bruce is okay I guess. But all his prices are MSRP, which is kind of a downer.
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Posted by Anonymous on Wednesday, November 3, 2004 3:37 PM
I support our LHS in theory but not in practice. Mostly full list price all the time, and as mentioned already, here in Canada list price is not the same as in the U.S. I used to figure the Walthers catalog price plus about 70% would be what we pay. For small items like paint and scratchbuilding supplies this is not too bad. Never any club discounts or sales (other than discards that no one wants).

But for major purchases such as recent higher priced engines, not one of mine has been purchased locally. And in thinking about similar engines that all of my hobby friends have, they too have been bought elsewhere. So there are thousands of hobby dollars spent elsewhere because of the extreme high prices at our LHS. The LHS hasn't really lost the sales, as we would not have paid his prices. It's mostly buy somewhere else with cheaper prices or not at all.

Support for a LHS only goes so far, just like my money!

And I'm not talking just about prices in the U.S., as we have been able to get better prices from some Canadian suppliers. Some time ago I was pricing a new airbrush online, and found a Canadian retail dealer who had it for around $118.00. I happened to mention my interest to the operator of the LHS, and he showed me the same airbru***hat he had in stock (I did not know he had one). His price? $160.00. I mentioned the online price I had found, and he looked up his wholesale price - it was around $89.00. So his retail price was almost double his cost. Thanks but no thanks!

Bob Boudreau
  • Member since
    September 2004
  • 64 posts
Posted by sailor38 on Wednesday, November 3, 2004 5:25 PM

My LHS is not so L. It's 75 miles away - 150 round trip. Yes, I would prefer to support a local entrepreneur, but there is none. I don't mind paying a little extra for the plusses you can get from a hobby shop, but I can't do the three hours and all that gasoline for a purchase that might only run to $35-$40. So, I shop mainly on the 'net and pay the shipping. If there's anyone out there in Jackson, TN who would like to open a shop, I'll patronize you. Heck, I'll even work part time for you and on the cheap too![:D][;)]
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Posted by Anonymous on Wednesday, November 3, 2004 6:09 PM
Yeah not enough N scale this is a huge virus that hits most hobby shops everywhere
  • Member since
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  • From: Along the Murphy Branch
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Posted by dave9999 on Wednesday, November 3, 2004 7:49 PM
Like I've said in everyone of these LHS type topics, my LHS is great. Sure they are on the high priced side,
but show me one that isn't. They ALWAYS go the extra mile. If I need something they don't have, they will
order it and call me when it arrives. If it turns out they can't get it, they call to let me know.

I stopped in this afternoon to pick up some plaster cloth and John, the train guy, gave me several Woodland
Scenics products that had been opened. He had put them aside for the next time I came in. That is the little
things that they don't have to do, but they appreciate my business and I appreciate them. Kind of a win-win
situation for everyone. Dave
  • Member since
    November 2002
  • From: Findlay, Ohio
  • 438 posts
Posted by danmerkel on Thursday, November 4, 2004 2:24 PM
Originally posted by BRAKIE

No,Tery,Sorry! It is located in Ohio...

Where at? I'm in NW Ohio, and we are hardpressed for a good local hobby shop in this area. The toledo market used to have a few, but one has gone out of business and another has "downsized." The third one doesn't seem to have much in the way of new stock, but is a geed place to find older models.

I sort of cover "most" of the state as I have a daughter in college in the Akron area and my family lives in SE Ohio along the river. And, no, I'm not afraid to travel for a good shop, but when I get there, I'd like to find more than a few dozen pieces of flex track and some inexpensive RTR "trainset" cars!

dlm
  • Member since
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Posted by Anonymous on Thursday, November 4, 2004 2:25 PM
I have been to three hobby shops near me (20-60 miles away) and everyone sells for MSRP. I don't understand what's wrong with all of you. Do you pay sticker for your car or truck? Don't you offer a lower price when you buy a house? Does your boss give you a 20% raise every year when inflation is 3%? Maybe most of you are wealthy, or at least well to do, but I for one cannot throw my money away to help some business stay afloat. The hobby shops get most of their product at 60% of list, so they can drop prices 20-25% and still make out. If their volume is too low to make money, they are in the wrong business. They sell for list because you all pay list. Stop buying and they will drop prices, if they want to stay in business. I spend $100-150 a month, and ALL of it goes to internet dealers. When the LHS wants to start helping me out, I will help them out.
  • Member since
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  • From: Whitby, ON
  • 2,594 posts
Posted by CP5415 on Thursday, November 4, 2004 3:18 PM
Wow, do you ask for discounts when you go to Walmart as well?


Gordon

Brought to you by the letters C.P.R. as well as D&H!

 K1a - all the way

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Posted by Anonymous on Thursday, November 4, 2004 3:46 PM
No, because Walmart IS A DISCOUNT STORE, plus I only buy when things are on sale. I don't pay list price for anything that can be found discounted. I just saved $400 by having my new furnace shipped from Kentucky (I am in Michigan) including the freight. With the internet, there is no need to pay list price. Granted, some things don't get discounts, like gasoline and electricity, but if everyone were to shop around and only patronize the places that give a good price, most places would eventually have to cave in and discount. We already have a welfare system for those baby making machines, we don't need one for business as well. If all of us ran our businesses the way some hobby shops do, we would all be in the bread line. My customers insist on discounts or they take their business elsewhere. Why should I be any different? Why should you? Is that P2K GP9 from the LHS for $49.95 any different than the one I got from M B klein for $29.99? Exact same road and number, too. I am not telling you what to do, but as long as people are willing to pay list, the LHS has no incentive to lower prices.
  • Member since
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  • From: Findlay, Ohio
  • 438 posts
Posted by danmerkel on Friday, November 5, 2004 9:30 PM
QUOTE: Originally posted by enduringexp

I have been to three hobby shops near me (20-60 miles away) and everyone sells for MSRP. I don't understand what's wrong with all of you.

I don't think there is anything wrong with us. We believe in offering a fair price for a fair product. Simply put, if I'm willing to pay $100 for something that a person is selling for $100, then that is what business is all about.

Do you pay sticker for your car or truck? Don't you offer a lower price when you buy a house? Does your boss give you a 20% raise every year when inflation is 3%?

Does YOUR boss demand that you work for 20% less because someone over in China or somewhere else is willing to do your job for that?

Maybe most of you are wealthy, or at least well to do, but I for one cannot throw my money away to help some business stay afloat. The hobby shops get most of their product at 60% of list, so they can drop prices 20-25% and still make out. If their volume is too low to make money, they are in the wrong business.

Wrong business??? They are in the business that we want them to be in! And you are suggesting that they don't deserve a decent living to offer us products that we want.

They sell for list because you all pay list. Stop buying and they will drop prices, if they want to stay in business. I spend $100-150 a month, and ALL of it goes to internet dealers. When the LHS wants to start helping me out, I will help them out.


As to the furnace story in a different message... I just hope that you know how to fix it and that you have all of the parts that you need to do so. If I were a furnace repairman and you called me in the middle of some January night, I would laugh myself back to sleep!

Just remember it takes BOTH a willing buyer and a willing seller co complete a transaction. All of the money in the world isn't going to get you what you want if no one has it for sale.

dlm
  • Member since
    October 2004
  • From: Mid South
  • 47 posts
Posted by boomer5344 on Saturday, November 6, 2004 1:57 PM
We have three in my area, There is a national chain just a mile from me. I stop in every week or two to buy magazines. He mostly has RC airplains/sports card . RR dept is really sad a couple of dozen N & HO pieces some O27. Lots of cheaper starter sets for Xmas. Ignorant but nice folks.
About 10 miles out we have a fairly well stocked shop. Lots of HO decent selection of N but owner seems to be in a bad mood and prices are close to MRSP.
About 25 miles out we have a very well stocked shop with a super selection of N and HO, and excellent O selection. owner is reserved, but friendly. Prices 10% off MSRP but
I like going in there.
I try to support the locals here. I buy a lot on Ebay and from shops all over the country when travelling on business. I don't like train shows except a few of the great ones back east.
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Posted by Anonymous on Saturday, November 6, 2004 3:04 PM
There's three LHS near me, all of which get my custom. However, I wouldn't try to order something they don't have in stock from them. I recall trying to mail-order some Fleischmann N scale lighting kits from one of them, never heard or recieved anything from them after the order! Still, they didn't charge my card, so I didn't lose anything except time. I generally visit all three whenever possible, and usually buy something they have in stock that I want. For items they don't hold, I go online - there's one online store based near me that can get any LGB G scale or Bachmann equipment within a week or two, so they get a fair bit of custom from me too!
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Posted by Anonymous on Saturday, November 6, 2004 3:14 PM
QUOTE: Originally posted by enduringexp

The hobby shops get most of their product at 60% of list, so they can drop prices 20-25% and still make out.


Well, I tried it with every store in my area (Ontario, Canada). Many simply get offended when I am asking to give me a break. I never asked more than 15%, usually 10%. Regardless, it just doesn't work with stores in my area. And they do complain about slow business. So I stopped buyng in LHS alltogether. And the main reason is because they refused to give any discount even though I was at time their frequent customer.

Give it some time folks. Internet retailers are just staring out. Not many modeller know about them, heck, not that many have internet. Wait 10-15 years, and see online retailers grab huge market share. And LHS's will mostly die out. And then they'll be replaced by other LHS's with decent pricing. Most of the LHS's today are owned by older people, conservative and refusing to accept reality.
  • Member since
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  • From: Whitby, ON
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Posted by CP5415 on Saturday, November 6, 2004 11:53 PM
Walmart, a discount store?
In what department?
I've shopped at Walmart in Canada & the US & I haven't found their prices different than any other retailer.
FYI, I get a discount on my automotive gasoline. Everytime I go to the pumps, I save 2 cents a litre. As for electricity, my local electrical company owes me money.
For the record, not all LHS's charge MSRP on everything.
I bought my Proto 2000 SD50 in Orlando a week ago, the suggested MSRP is $139.99 US & the LHS sold it to me for $115.00US & I've never shopped there before.

Have you or anyone else here ever worked in a retail environment? I have. Most of my life.
Things are very different when having to deal with a consumer upfront than hiding behind the walls of a manufacturer. If a company has to offer a discount to everyone who walks thorugh the door, how is that company able to stay in business? Raise his prices then discount them?
They're certainly not going to make enough gross profit to sustain a viable living for both the company & his home.

I've been going to my LHS for 5 years now.
I know what he carries in stock & he knows what I'm looking for.
I don't give him a hard time, I've never asked for a discount but he gives me a discount.
Why?
Because I'm a loyal customer.

Support your LHS or not, LHS's arn't going to go away. The are enough WWW dealers with a bad reputation to warrant dealing with a LHS.
I know I'm not the only one who feels this way.
Remember that the next time you get something via the WWW where the parcel arrives damaged & you have to find a way to fix it.

Gordon

Brought to you by the letters C.P.R. as well as D&H!

 K1a - all the way

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Posted by Roadtrp on Sunday, November 7, 2004 12:30 AM
I support both the LHS and internet dealers. I've purchased about 60% of my locomotives and rolling stock via the internet and 40% from LHS. On the other hand, my local LHS gets 100% of my business on track, structures and scenicing items.

My purchasing habits are driven more by selection than by price. Although the LHS carries a large variety of scenery items and structures, the selection of locos and rolling stock is very limited. My guess is that he knows he has a hard time competing with the internet on those items, so he doesn’t really bother.

I will buy from any store that meets my needs on selection, availability, service and price... with my priorities being pretty much in that order. Sometimes that is the LHS; sometimes that is the internet.

-Jerry
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Posted by Anonymous on Sunday, November 7, 2004 7:42 AM
I haven't bought much (yet), but I have gotten it all at local shops. I am new to this hobby and really like to see what I'm getting before I buy. Plus, it is fun to browse and I feel I owe them some business for the hours of enjoyment I've had there. Keep in mind, I have only invested a couple hundred dollars so far!

I admit I can't figure out the pricing there, though. Some items are straight MSRP. Some items have been marked down. And sometimes I see different prices for the same item. For example, they have an MRC Command 2000 set at MSRP. Another one is marked down to $145 and that's right next to the new Prodigy Advance marked at $160.
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Posted by Anonymous on Sunday, November 7, 2004 1:10 PM
QUOTE: Originally posted by Roadtrp

I support both the LHS and internet dealers. I've purchased about 60% of my locomotives and rolling stock via the internet and 40% from LHS. On the other hand, my local LHS gets 100% of my business on track, structures and scenicing items.

My purchasing habits are driven more by selection than by price. Although the LHS carries a large variety of scenery items and structures, the selection of locos and rolling stock is very limited. My guess is that he knows he has a hard time competing with the internet on those items, so he doesn’t really bother.

I will buy from any store that meets my needs on selection, availability, service and price... with my priorities being pretty much in that order. Sometimes that is the LHS; sometimes that is the internet.




I also buy the minor stuff like track and buildings and stuff..but major purchases I reserve for Internet shopping....Why should I pay $359 for an Athearn Challenger when I can get it for $229?

I went to buy my BLI #3751 from LHS and he wanted list price....$329 I asked him if he would price match with an online seller and he said no....he has to pay MRSP from BLI and would be selling at a loss due to the fact that he is not an authorized BLI reseller...I suspect that most of the LHS are in the same boat....they are not going to be able to purchase wholesale from BLI or Athearn/Horizon because they don't want to have to buy large quantities and try to sell large quantities that the manufacturers require to get the wholesale "price break"....

I ended up trading my LHS my PFM brass 4-8-4 #3760 for the BLI AT&SF #3751 and a BLI Sidekick.

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Posted by Anonymous on Sunday, November 7, 2004 1:32 PM
HobbyShop? Hell, I would have to go more then 65 miles to even find one around here! I love the Internet and UPS! Don, Victorville Ca.
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Posted by PennsyHoosier on Monday, November 8, 2004 10:42 PM
I have two good LHSs in town. They are very responsive, because I come to them with prices that I can get on the Internet. They do okay, I do okay. Everyone is happy. (Even the state, cause I pay tax.)
Lawrence, The Pennsy Hoosier

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